Parent Training Navigating the Family Module & Creating a User Account

Access the Internet Launch a Web Browser And go to Internet Explorer Firefox Safari

Family Module Registration

Parent Registration – Access Key Input 1)Enter the Access Key you received from school 2)Click Submit

Create Your Account Create Username and Password Important: Complete this section on Password Hints to enable you to reset your password if you forget it Click Create Account when finished

Family Module Login

Family Access Homepage NOTE: Many factors can affect the attendance information that appears in the Family Module. Examples include teachers’ inability to submit attendance in a timely fashion (e.g., computer or network problems), field trips, student visits to school offices, etc. Please direct any questions about the accuracy of attendance information to the school office.

Family Access Attendance tab

Family Access Gradebook tab

Grades and Assignments View

View of Grades

View of Assignments

Family Access Progress Report tab

Family Access My Profile tab

Family Module Logout

Steps for Accessing the Family Module 1.Complete and submit a Request for Access form (available from your school) 2.Receive a letter from the school with your Access Key 3.Go online: Click I need to register –Enter your Access Key –Click Submit 5. On Account Registration screen –Create a Username and Password –Complete the Hint Questions –Click Create Account 6. On System Login screen –Type your Username and Password in the appropriate boxes –Click Log In

Getting Locked Out of Your Account What to do  Call the school to have a staff member unlock your account. You will be provided with a temporary password.  After your account has been unlocked, complete the steps that follow. Five failed login attempts will automatically lock you out of your account

1. Log in with Temporary Password Temporary Password After your account is unlocked by the school, you will receive a temporary password. 1.Go to Log in with your Username and Temporary Password 3. Click Log In Now you will change your password

2. Reset your Password 1.Type Temporary Password in Old Password field 2.Type a new password in the Password and Confirm Password fields based on the rules listed above 3.Complete the Password Hint questions and answers 4.Click Submit

Steps for Accessing a Locked Account 1.Contact the school office to unlock your account and obtain a temporary password 2.Go to Log in using your Username and Temporary Password 4.Click Log In 5. Reset your password via the Account Registration screen –Type the temporary password in the Old Password field –Type a new password in the Password field and retype it in the Confirm New Password field –Complete Password Hint questions and answers –Click Submit

How Do I Get Help?  Call (XXX) XXX-XXXX  Please leave a voice message

Thank you for your participation and interest