European Broadband Portal Phase II Application of the Blueprint for “bottom-up” broadband initiatives

ICT Blueprints Purpose – the programme design and organising principle for knowledge that can accelerate or support the development of ICT capability or capacity in European Countries, Regions or Locales Variants – blueprints are under development for a range of sectors including health, education, government, industries (etc) Broadband Blueprint - This first blueprint is focused on broadband infrastructure development that can be applied in many contexts with “bottom-up” approaches being a primary example Alignment to Digital Agenda - The blueprints are all designed to bridge the gap from “policy to practice”, to bring solutions to life, to make a vision a reality, and to contribute directly to the Digital Agenda

Extending the EBP and the BB Blueprint by contributing experiential knowledge / new tools ideas for re-use by others Broadband Blueprint Engaging “creators, stabilisers, translators, navigators”. Effecting a balance between Ethical / Moral Capital, Relational Capital, Inspirational Capital, Institutional Capital 5. How do we capture lessons learned and make this improvement process sustainable? 1. Do we have the right people to support the innovative process? Questions Attention – open to sources of possibility Awareness – of the range of opportunities Intention – Being explicit about the goals and outcomes Structure CommercialServiceGovernanceResourcesMarketsOperations

EBP Broadband Blueprint – concept diagram Create our goals & organise resources to achieve them Understand the roles & relation ships with stakeholders Set up the initiative - Manage Stakeholders and Strategy Measure and report on progress / manage audit

Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”) Create our goals & organise resources to achieve them Understand the roles & relation ships with stakeholders Manage Stakeholders and Strategy Measure and report on progress / manage audit 10, Develop the commercial model 9, Develop the financial plan (s) 8. Define the “2b” technical architecture 7. Understand current supply & demand 6. Develop the overall plan 5. Define the operating model 4. Develop a communication plan 3. Engage Stakeholders 2. Economic rationale to invest in context Develop the solution – diagnostic “where you are in the process” and “what to do next” – supported by knowledge resources 1. Clarity of purpose

Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”) Create our goals & organise resources to achieve them Understand the roles & relation ships with stakeholders Manage Stakeholders and Strategy Measure and report on progress / manage audit 10, Develop the commercial model 9, Develop the financial plan (s) 8. Define the “2b” technical architecture 7. Understand current supply & demand 6. Develop the overall plan 5. Define the operating model 4. Develop a communication plan 3. Engage Stakeholders 2. Economic rationale to invest in context Develop the solution 1. Clarity of purpose Implement / Operate the solution – build the capacity, capability and structure to deliver Commercial know howMarketing know howService delivery know how InfrastructureServicesResources Finances Regulation Management Operating know how

Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”) Create our goals & organise resources to achieve them Understand the roles & relation ships with stakeholders Manage Stakeholders and Strategy Measure and report on progress / manage audit 10, Develop the commercial model 9, Develop the financial plan (s) 8. Define the “2b” technical architecture 7. Understand current supply & demand 6. Develop the overall plan 5. Define the operating model 4. Develop a communication plan 3. Engage Stakeholders 2. Economic rationale to invest in context Develop the solution 1. Clarity of purpose Implement / Operate the solution Commercial know howMarketing know howService delivery know how InfrastructureServicesResources Finances Regulation Management Operating know how I keep pace with improvements My issues are resolved I enjoy great services I sign up for services I’m inspired and engaged I’m aware of opportunities Marketing access and services Manage Customers My needs are understood

How users find out about EBP and are encouraged to register or review the capabilities it can offer them Building awareness of the range of opportunities to support the policy agenda and take the first steps towards action Engaging with others within the EBP network to discuss or develop opportunities Helping users to refer other potential users and help them to engage with the EBP How users penetrate the vast range of knowledge, information, insights, best practice, events, guides, tools and find the solutions that are right for them Attending seminars, events meetings (online and face to face) to develop understanding of opportunities Collaborating with others to develop new insights and knowledge Publishing guides and sharing your experiences with the wider community Organisations and individuals access funding and partners to initiate infrastructure development programmes Applying for funding or setting up projects for infrastructure development Reaching out to partners / suppliers and other stakeholders to help develop and deliver programmes. Implementing infrastructure development projects. Gaining support and input from EBP and its constituents Understanding review criteria – accessing assessment and evaluation tools Uploading project review and outcomes Helping others to understand the insights generated within the programme and to deli9ver similar value / understand lessons learned. Speaking at events / webinars Changing perceived best practice and adding to a growing pool of knowledge to develop future best practice Connect Interact Collaborate Transform User Journey Increasing Maturity of interaction

EBP II Knowledge Bank How to guides Tools Best Practice Examples Training/ Seminars / Workshops News and Alerts Data / Statistics / Evidence Base Case Studies Expert Contacts Resource Management Regulatory Management Stakeholder Management Financial Management Project Management Marketing Tools Estimating Tools Communication Tools Facilitation Tools Design Tools Planning Tools Engaging Stakeholders Funding a Project Stimulating Demand Winning Teams Collaborating Compliant Procurement Infrastructure Education Health Society Government Industry Crime Finance Strategy Facilitation / Events Marketing & PR Project Management Industries Applications Technology KNOWLEDGE BANK Sources of insight and inspiration Country Broadband Profiles GIS Data / Maps Supplier Profiles National Statistics News & Announcements Invitations to Tender Contract Awards Policy Documents Guidance Blueprint training events Related training opportunities Seminars Calls to meetings Conferences & Events