91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Commercial Payments Overview Visa, Inc. NAEP April 2012

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Agenda Commercial Payments  VisaNet  Commercial Payments Industry Trends Payables Automation  Economic Factors  RPMG Review 2

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California VisaNet Note: Data for four quarters ended June 30, 2009 Source: Visa Inc. for four quarters ended June 30, 2009 * As reported by client financial institutions and therefore may be subject to change; includes merchant outlets in Visa Europe territory AcquirersIssuers Card Processors Merchant Processors Cardholders Merchants $2.7 Trillion in Payments Volume 1.8 Billion Cards 30 Million Merchant Outlets* 64 Billion Transactions Includes payments and cash transactions 16,600 Financial Institutions $4.6 Trillion in Total Volume 3

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Global Commercial Opportunity 4

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Consumer Cards Still Dominate 5

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California US Commercial Opportunity US Commercial Opportunity is estimated at $18.7T in 2010 and is forecast to grow at a CAGR of 6.2% during the next 5 years Source: Visa Commercial Consumption Expenditure Index; Economist Intelligence Unit (EIU) modeling and analysis, September Results include retail and wholesale intermediate inputs and prior year results reflect revisions in published government data results are estimates only - government sources typically publish actuals within two years of estimates. CCE Forecast by EIU Forecast 5 Year CAGR: 6.2% $USD Trillions 6

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payables Automation Trends Purchasing Card Spending in North America (in $ billions) Sustained electronic B2B payments growth is being driven by organizations seeking the achieve great cost savings with traditionally inefficient functions. Source: RPMG 2010 Purchasing Card Benchmark Survey Results. (This data does not reflect any forecast, prediction or expectation regarding Visa’s performance or revenues.) 7

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payables Automation Adoption Source: Practical Guide to Accounts Payable Automation, Visa PerformSource

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Cash/treasury management top of mind given recent economy; companies focused on tools that provide spend visibility and control Automating the accounts payable process continues to gain momentum, driving deeper penetration of B2B spend Middle market companies are receiving increased attention from many issuers given comparative profit dynamics Companies increasingly operating globally and issuers partnering to serve them at an accelerating pace Public sector drives adoption of payment products and solutions Global Large/Middle Market Trends Global Commercial Payment Card Purchase Volume by Type Large and Middle Market Trends $Billion USD Source: Packaged Facts, December

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payment Strategies

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payment Strategies Buying Organization Payment Type Decision Factors Source: NAPCP / First Annapolis, “End-User Perspective on Suppliers’ Acceptance of Card Payments,” June 2010 (n=146). Question: How often does your organization consider the following factors when determining how to pay a supplier willing to take any form of payment? 11

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Transaction Cost Source: Aberdeen Group Analysis May Cited in “E-Payables 2010: The Strategic Value of Accounts Payable Automation” Aberdeen Group August

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payment Strategies Change in Use of Electronic Payments Source: PayStream Advisors, “Electronic Payments: Streamline P2P, Reduce Costs,” Q Supplier Types:  Strategic  Catalog  Direct  Indirect  Large Ticket  Small Ticket  On-Going  One-Time In the context of these considerations, ACH and purchasing cards have been increasing while check payments have declined. 13

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payment Strategies  Most common form of B2B payments, but highest cost to process  Suppliers will often permit 45 – 60 day payment terms  Check payments take 3 – 5 days to settle, increasing a supplier’s DSOs  Most common form of B2B payments, but highest cost to process  Suppliers will often permit 45 – 60 day payment terms  Check payments take 3 – 5 days to settle, increasing a supplier’s DSOs  Generally offer same day settlement for the buyer and supplier  High transaction fees to send and receive  Typically reserved for large dollar or international transactions, since for smaller, reoccurring transaction the high cost can be prohibitive  Generally offer same day settlement for the buyer and supplier  High transaction fees to send and receive  Typically reserved for large dollar or international transactions, since for smaller, reoccurring transaction the high cost can be prohibitive  Utilizes an electronic network via a daily batch process with a 1 – 2 day settlement delay  Standardized payment files with limited remittance information  Can be easily integrated into AP systems  Utilizes an electronic network via a daily batch process with a 1 – 2 day settlement delay  Standardized payment files with limited remittance information  Can be easily integrated into AP systems  Most widely used card payment product for procurement of goods by various channels  Can replace the traditional PO / invoice / approval process  May have embedded controls to ensure compliance  Most widely used card payment product for procurement of goods by various channels  Can replace the traditional PO / invoice / approval process  May have embedded controls to ensure compliance Traditional Checks Wire Transfers ACH (Automated Clearing House) ACH (Automated Clearing House) Conventional / Traditional Use of P- Cards Source: First Annapolis primary research as of April,

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Economic Overview

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California General Fund Spending 16

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California General Fund Expenditure Growth 17

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California General Fund Spending by Category 18

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California RPMG Benchmark Survey Review

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Purchasing Card Spending Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Average Growth Rates Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Type of Change in Spending Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Average Growth Rates Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Type of Change Expected Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Expected Growth Rates Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Type of Change Expected Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Expected Growth Rates Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payment for All Under $2,500 Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Payment for All ($2,500 - $10,000) Source: RPMG Purchasing Card Benchmark Survey

91 st Annual Meeting & Exposition April 1 – 4, 2012 Anaheim, California Unanswered Questions?