Marketing Ourselves Skills & Strategies to Tell Our Story How to Handle Agenda-Driven Groups 2013 Annual Professional Development Conference
Marketing to a Tough Crowd Members, Partners, Opponents, Challengers and the Usual Suspects Annual Professional Development Conference
Set Your Timers O 30 min: Marketing Like a Pro O 25 min: Marketing to the Tough Crowds O 20 min: The Crowd Turns Tough (Q&A)
Who is Allison Development Group? o Full Service Marketing Firm o Small Business o Brand Specialists o Digital & Traditional Players o Strategic Communicators
Who is Erica Allison? o Business Owner o Mom o Marketing Pro o Foodie + Craft Beer Enthusiast o Communicator o Runner
Who cares? O Clients O Community O Partners O Competition O Detractors O Vendors O Lenders O Family O Friends They are ALL the same. And they ALL care.
Marketing Begins With… Smart
Understanding O Who you are and what you do…BEST.
Understanding O What matters MOST to the people you serve.
Understanding O Goals Differ O Results Matter
Marketing Includes Smarter
Research & Data
Research & Data: Self Search Your Name Here…
Research & Data: Secure Search
Your Name Here… Research & Data: Google Alerts
Research & Data: Cross Channel Communication
1. Pick up phone. 2. Grab a coffee.
Marketing Means Using the Data to Drive Marketing Even Smarter
Using and Understanding Data: Google Analytics Key Words Traffic Sources Visitor Location Landing Pages
What just happened?
What do you do with the data? O Change your tune O Adjust your message O Reflect changes across all platforms
Solidify Your Brand
Hit the Message Up Front This Council is about Economic Development!
Move Quickly & Boldly
The Marketing R&D Hot List Self Reflection: Opportunities & Challenges Outside Evaluation: Opportunities & Challenges O Google Yourself - routinely O Google Alerts O Google Analytics O Cross Channel Comm O Surveys, s, Social Media O Google Others – routinely O Google Alerts O Coffee Talk O Show Up
Rinse & Repeat
Marketing to the Tough Crowds A Case Study: GroWNC
Project Overview What: O HUD Sustainable Communities Grant (2010) O Economic prosperity, quality growth, and sustainable development How: O Existing plans and strategies O Extensive public involvement >> Solutions Who: O Land of Sky O Consortium to guide and facilitate + Community to lead Where: O Western NC: Buncombe, Haywood, Henderson, Madison & Transylvania counties
Timing is Everything
Who are we talking to here? What are we saying?!?
What’s in a Brand ? Were we on target?
Or, even on the board?
Logo & Message Evaluation
STAY ON POINT. COVER YOUR BASES. Don’t ignore the elephants. When you pivot…
Brand Integrity Messaging & Talking Points Frequently Asked Questions Meeting Protocols Communication Tools Templates Graphic Standards
minding the elephants…
Brand Collateral: Consistency
Cross Channel Communication
Brand Management: Message Reinforcement
Not Just A-21 or Tea Party
Fence Jumping O Understand their motivations O Understand their language – use it O Show up O Help build a new fence O Invite them over for coffee
Put Successes Results Up Front
And Remember… O We ALL want to do business or work with people we trust and know – get to know them. O While the Goals + Motivations may differ… O The desire for Results still remains.
The Crowd Turns Results! Challenges
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