Unit 10 Economic Benefits of Marketing
New and improved products Creates competition Larger variety of products and services Lower prices Increase demand—lower prices Produce products in larger quantities Reduces unit cost More competitors when products are popular
Added value and utility Attributes of a product or service that make it capable of satisfying consumers’ needs and wants Five economic utilities involved with all products: ▪ Form ▪ Place ▪ Time ▪ Possession ▪ information
Form Utility Changing raw materials or putting parts together to make them more useful Takes things of little value themselves and puts them together to create more value Place Utility Having a product where customers can buy it Study consumer shopping habits to determine the most convenient and efficient locations to sell products
Time Utility Having a product available at a certain time of the year or a convenient time of day 24-hour shopping, extended hours Possession Utility Exchange of product for money Cash, debit/credit cards, checks, layaway, payment plans
Information Utility Communication with consumers Salespeople provide information by explaining the features and benefits of products Labels and packaging inform consumers about qualities and uses of a product Advertising ▪ Informs consumers about products, tells where to buy products, and how much they cost (sometimes) Owner’s Manual ▪ Explain how to use products Websites ▪ Detailed information about companies and products