Presentation_ID 1 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Video We Are The?….

Presentation_ID 2 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Opening Agenda  09:00Welcome (Surendar Takur—Durban University of Technology)  09:05Regional & Program Overview (Alfie Hamid – Cisco AAM)  09:15Welcome (VC/Chancellor – Durban University of Technology)  09:30Cisco Address (Steve Midgley - Cisco MD)  10:00Keynote Address & Opening (Superintendent General Dr. R C Lubisi - KZN Education)  10:30-10:50Coffee/Tea

Presentation_ID 3 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Housekeeping  Agenda – breaks, lunch  Bathrooms  Cellphones  Shuttles  Evening dinner  Evaluation forms

Presentation_ID 4 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Cisco Networking Academy Altaaf (Alfie) Hamid Regional Lead Sub-Saharan Africa (except East Africa) Cisco Networking Academy

Presentation_ID 5 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential The Internet is Changing Everything Education

Presentation_ID 6 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Large and Global Diverse Students & Communities Students: Age, Gender (18%), and Challenging Circumstances Communities: Mature and Developing Countries 160+ Countries 900,000+ Students/Year 2 Million+ Students over 11 Years Cisco Networking Academy Diverse Educational Institutions Networking e-Skills Development Focus: Individuals & Underserved Communities Universities, Community Colleges, Vocational Schools, Secondary Schools, Non-profit Organizations, Second Chance.

Presentation_ID 7 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Cisco Networking Academy Curricula Portfolio Student Networking Knowledge and Skills CCNP IT Essentials: PC Hardware and Software Network Professional CCNP IT Technician CompTIA A++ Network Technician CCENT Network Associate CCNA Network Specialist CCNA Sec IT Essentials CCNA Discovery CCNP CCNA Security CCNA Exploration Networking for Home and Small Businesses Working at a Small-to-Medium Business or ISP Introducing Routing and Switching in the Enterprise Designing and Supporting Computer Networks Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN CCNA Security Building Scalable Internetworks Implementing Secured Converged Wide-Area Networks Building Multilayer Switched Networks Optimizing Converged Networks Packet Tracer

Presentation_ID 8 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Students by Region (900,000+ Students) 20% 2% 7% 17% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 5% 7% Middle East Africa AsiaPac - Mature AsiaPac - Emerging and Less Developed 1% Japan 18% 1%8 5%46 18%165 2%18 7%62 5%42 20%182 7%64 17%158 17%155 % of Global Total Source: AME, jzinn_v1, Snapshot as of January 31, 2010 %  # of Students in thousands 900+ % of Worldwide Total as of January 31, 2010 

Presentation_ID 9 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Students & Growth by Region (900,000+ Students) 1%-8% 5%9% 18%22% 2%47% 7%25% 5%16% 20%8% 7%12% 17%10% 17%9% %10%+  % Growth YoY % of Global Total 20% 2% 7% 17% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 5% 7% Middle East Africa AsiaPac - Mature AsiaPac - Emerging and Less Developed 1% Japan 18% Source: AME, jzinn_v1, Snapshot as of January 31, 2010 % of Worldwide Total as of January 31, 2010 

Presentation_ID 10 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Students & Gender by Region (900,000+ Students) 1%20% 5%17% 18%31% 2%18% 7%31% 5%28% 20%9% 7%14% 17%14% 17%23% %20%  % Female % of Global Total Source: AME, jzinn_v1, Snapshot as of January 31, % 2% 7% 17% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 5% 7% Middle East Africa AsiaPac - Mature AsiaPac - Emerging and Less Developed 1% Japan 18% % of Worldwide Total as of January 31, 2010 

Presentation_ID 11 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Cumulative Students by Region (3,250,000+ Students) Since Inception in October, % 7% 15% 1% 4% 3% 19% 6% 29% 15% %  # of Students in thousands ,250 15% 1% 6% 19% 29% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 7% 3% 4% Middle East Africa AsiaPac - Mature AsiaPac - Emerging and Less Developed 1% Japan 15% % of Global Total Source: AME, jzinn_v1, Snapshot as of January 31, 2010 % of Worldwide Total as of January 31, 2010 

Presentation_ID 12 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Students by Education Level by Region (900,000+ Students) * See Notes Page for additional details on these definitions % of Global Total Source: AME, jzinn_v1, Snapshot as of January 31, % 2% 7% 17% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 5% 7% Middle East Africa AsiaPac - Mature AsiaPac - Emerging and Less Developed 1% Japan 18%

Presentation_ID 13 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Students by Curriculum by Region (900,000+ Students) * Includes Courses for CCNA, Discovery and Exploration; Student counted in highest course taken in CCNA pathway ** See Notes Page for additional details on "Adv Tech & Other" (24% YoY Growth) ( 9% YoY Growth) (13% YoY Growth) (-7% YoY Growth) % of Global Total Source: AME, jzinn_v1, Snapshot as of January 31, % 2% 7% 17% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 5% 7% Middle East Africa AsiaPac - Mature AsiaPac - Emerging and Less Developed 1% Japan 18%

Presentation_ID 14 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Academies by Region (9,500+ Academies) 1% 4% 10% 4% 10% 3% 24% 8% 24% 11% %  # of Academies , , ,430 1,100 9,500 11% 4% 8% 24% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 4% 3% 10% Middle East Africa AsiaPac - Mature AsiaPac - Emerging and Less Developed 1% Japan 10% % of Global Total Source: AME, jzinn_v1, Snapshot as of January 31, 2010 % of Worldwide Total as of January 31, 2010 

Presentation_ID 15 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential NetAcad Southern Africa Southern Africa East Africa Central Africa West Africa

16 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Session Number Presentation_ID Southern Africa: Active Students Southern Africa Active Students

17 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Session Number Presentation_ID Southern Africa: Graduate Students Southern Africa Graduates Students

Presentation_ID 18 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Networking Academy in South Africa Academies +3,674 Students 29% Yr/Yr Growth +1,789 Graduates 42% Yr/Yr Growth 68 Academies +3,674 Students 29% Yr/Yr Growth +1,789 Graduates 42% Yr/Yr Growth

Presentation_ID 19 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Southern Africa  High New Student growth – 28%  Country Transformation is the major economic factor  Increasing Government Partnerships (SA, Angola, Mozambique, Lesotho, etc..)  Underserved Communities Siyafunda CTC, ELSEN Schools, CKCs, Out of School Youth  Largest number of CCNA Sec Academies in MEA  Highest Adoption Rate Globally of new curricula 12 Countries (with Academies)

Presentation_ID 20 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Effective with Major Impact 91%Students Use Skills Routinely 79%Students Pursue more IT Education 40%Students say Networking Academy Makes Significant Contribution to Career Outcomes

Presentation_ID 21 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Partnership Makes it Work GovernmentNGO Education Business

Presentation_ID 22 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Southern Africa FY 10 Focus

Presentation_ID 23 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Focus Areas  South Africa: CCNA at FET Colleges & new CCNA Security Vodacom ICT Resource Centers Community Knowledge Centers  Angola: National project with Ministry of ICTs  Mozambique: Community Resource Centers project  Lesotho: IT Essentials in Focus Schools

Presentation_ID 24 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Skills Demand

Presentation_ID 25 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential South Africa Skills Deficit

Presentation_ID 26 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential ICT Skills Research - SA  IDC Skills Gap: shortage of approx. 265,000 skilled people.  ISETT SETA Draft Skills Plan 2005–2010: highlighted the "alarming" trend and called for serious and urgent attention.  ITWeb & JCSE 2009: shortage practitioners – more than 25% of the current workforce.  Andile Tlhoaéle, CEO of Inforcomm and a member of the ICT charter steering committee: lack of the right skills at the right place will cost the economy.  Janette Cumming, director Paracon SA: entry from secondary education is often not possible – need A+ or N+

Presentation_ID 27 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Gap is <30% Gap is <60% Gap is >60% Middle East & Africa Total Certified: 57,205 Remaining Gap: 100,795 Middle East & Africa Total Certified: 57,205 Remaining Gap: 100,795 Central and Eastern Europe/Russia/CIS Total Certified: 59,612 Remaining Gap: 125,388 Western Europe Total Certified: 83,409 Remaining Gap: 69,591 Rest of APAC Total Certified: 106,425 Remaining Gap: 9,575 Rest of APAC Total Certified: 106,425 Remaining Gap: 9,575 China Total Certified: 141,901 Remaining Gap: 122,099 North America Total Certified: 256,490 Total AT Certified: 60,000** Remaining AT Gap: 10,510 Latin America Total Certified: 25,523 Remaining Gap: 107,477Japan Total Certified: 105,915 Remaining Gap: 4,085 Japan Total Certified: 105,915 Remaining Gap: 4,085 India Total Certified: 124,943 Remaining Gap: 80,057 Unique Certified individuals include cert, specialization & testrac Technical Talent Gap Demand for 2M in 4 Years South Africa Remaining Gap: +40,000 South Africa Remaining Gap: +40,000

Presentation_ID 28 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential USA – Mile High Research

Presentation_ID 29 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential USA – Mile High Research

Presentation_ID 30 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Value of State and Vendor Backed Certification Thinking about certifications, which of these elements do you believe to increase their value? Recognised by Government 40% Backed by vendor 60% Source: IDC; Networking Skills in South Africa, May 2006

Presentation_ID 31 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IT at South African Schools

Presentation_ID 32 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IT in Schools  Total number of public schools: 25,875  Total Secondary & Combined schools: 9,078  Secondary Schools offering CAT: 1,466  Secondary Schools offering IT: 439 Challenges:  After 15yrs of democracy, majority are still at previously advantaged schools  Lack of adequately skilled IT educators for disadvantaged schools – private sector is more attractive.  Lack of up-to-date teacher resources: PPTs, e-learning, simulation tools, etc – too costly for schools/government.  Continuously changing IT content – challenge to update. Source: DoE 2008 School Realities NB: 2009 stats may vary by 1-2%

Presentation_ID 33 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential NetAcad IT Essentials for High Schools National Senior Certificate (NSC) + Industry Qualification & Certification

Presentation_ID 34 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential “The Academy program has given me a chance. I can’t believe where I am now!“ Otsile Lekabe, Systems Engineer, South Africa “I'll be helping to re-build my country with ICT.” Liliane Umutesi, Student, Rwanda “The Cisco Networking Academy changed my life. It served as a strong starting point in my career and helped me express myself better” Ernest Wambari, Network Engineer, Dimension Data, Kenya Formally an Academy instructor, has now joined the UN’s World Health Organization as a network engineer. Barthelemy Séne, Network Engineer, UN-WHO, Senegal

Presentation_ID 35 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential “Education and the Internet are the two great equalizers” John Chambers “Education is the most powerful weapon which you can use to change the world” Nelson Mandela

Presentation_ID 36 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential So….where are we going?

Presentation_ID 37 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential So….where are we going? Finish What We Started

Presentation_ID 38 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential So….where are we going? Finish What We Started Innovate For Continued Relevance

Presentation_ID 39 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Q & A

Presentation_ID 40 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

Presentation_ID 41 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential