©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF Virtualization Journey Where are we now? Paul Leatherman CTO Communication Resources, Inc.

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Introduction The hype associated with “Cloud” has far exceeded its adoption and created confusion The competition (Marketing) demands the Cloud solution be part of the solution offerings Avaya is delivering on the promise After this session, you will be better prepared tell the story of how Avaya delivers on the promise of Cloud while removing the hype and delivering on true value 3

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Agenda Year in review What we said last year What is new? VMware basics Avaya Virtualization enablement (VE) Example use case Summary Cloud Journey Review 4

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL POP Quiz How long has Avaya been doing Virtualization? 5

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL The Cloud…is it a thing? Cloud computing general characteristics Consolidate and Virtualize Pool resources CPU, Memory, Storage Resiliency, Continuity, Security Same-site and Geo-separation Automate Service delivery “Elastic computing” Measured Self service Consumer subscribes to service 6 Service Provider

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Various aaS’s IT as a Service (ITaaS) Collection of 4 aaS’s IT as a Service (ITaaS) Collection of 4 aaS’s Software as a Service (SaaS) Applications, Business Logic… Platform as a Service (PaaS) APIs, Pre-Built Containers Infrastructure as a Service (IaaS) Hardware, VMs, Storage Network as a Service (NaaS) Application / Virtual Machine aware network Avaya Aura® Avaya Aura® ACE/AEP ACE/AEP DELL etc… DELL etc… VENAVENA 7

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Creation of Virtual Service Networks “Network-as-a-Service” 8

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Virtual Service Networks Mapping Applications & Services to Virtual Networks “Zero Touch” network configuration to support vMotion and SRM CRI UC Cloud VSP9000 VSP7000 9

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Cloud Journey Review Consolidate and Virtualize Pool resources CPU, Memory, Storage Resiliency, Continuity, Security Same-site and Geo-separation Automate Service delivery “Elastic computing” Measured Self service Consumer subscribes to service 10

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL CRI IS-UC IS-MSG IS-Conf Application Center Avaya Some CC app customer provided configuration Supported by Avaya Challenge 11

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Virtualization Enablement of Avaya Aura ® What is New? Rewind to Today 12

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL VMware Basics VMware Hypervisor APP 1 Centos VM Driver APP 2 Centos VM Driver APP 3 Windows VM Driver APP N Linux VM Driver APP 4 Centos VM Driver APP 5 Windows VM Driver Resource Pool 13

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Virtualization Enablement Phase 1 Applications Communication Manager + CC ElitevCPU 1vMem 4vStore 30CPU 2.4Communication Manager (Dup) vCPU 3vMem 5vStore 30CPU 2.9 Session Manager vCPU 8vMem 12vStore 150CPU 2.4 System Manager Application Enablement Services Presence ACE WebLM Utility Services SAL vCPU 4vMem 6vStore 70CPU 2.4 vCPU 4vMem 4vStore 20CPU 2.4 vCPU 8vMem 8vStore 82CPU 2.4 vCPU 4vMem 12vStore 150CPU 2.6 vCPU 1vMem 1vStore 10CPU 2.4 vCPU 1vMem 1vStore 20CPU 2.4 vCPU 2vMem 2vStore 40CPU

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Flexibility VMware Hypervisor SM VM Driver CM VM Driver Smgr VM Driver AES VM Driver SAL VM Driver Util VM Driver Pres VM Driver VMware Hypervisor SM VM Driver CM VM Driver VM Driver VM Driver VM Driver VM Driver VM Driver 15

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Flexibility Continued SM CM SERVER Memory NIC CPU HDD SM CM SMgr AESSAL Util Pres SERVER Memory NIC CPU HDD Hypervisor SM CM SMgr AESSAL Util Pres SERVER Memory NIC CPU Hypervisor HDD Backup 16

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Flexibility Continued SM CM Smgr AES SAL Util Pres SERVER Memory NIC CPU HDD SM CM SERVER Memory NIC CPU HDD Hypervisor SERVER Memory NIC CPU Hypervisor 17

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Flexibility 1+1=3 SM CM Smgr AESSAL Util Pres SERVER Memory NIC CPU HDD SM CM SERVER Memory NIC CPU Hypervisor SERVER Memory NIC CPU Hypervisor SM CM SM CM Smgr AESSAL Util Pres 18

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL VMware Approach Good things Consolidation flexibility Flexible from appliance to data center stack 3rd Party tools and applications VMware High Availability is application independent 1+1 = 3 with apps that have Active/Active Industry acceptance / standard Small footprint not dependent on guest OS ~150MB Challenges Deploy method - vSphere/vCenter Ecosystem for Avaya not certified 19

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Cloud Journey Review Consolidate and Virtualize  Pool resources 1.CPU, Memory, Storage Resiliency, Continuity, Security ½ Same-site and Geo-separation ½ Automate Service delivery “Elastic computing” o Measured o Self service 1.Consumer subscribes to service 20

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Data Center Use Cases 21

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Virtual Service Networks Mapping Applications & Services to Virtual Networks “Zero Touch” network configuration to support vMotion and SRM CRI UCloud VSP9000 VSP

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL vMotion – Planned Event HDD SM CM AE S UtilSM CM SM GR SA L VSP9000 VSP7000 HDD SM CM AESUtil SM CM SM GR SAL 23

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Disaster Recovery HDD SM CM AESUtilSM CM SM GR SAL HDD SM CM AESUtil SM CM SM GR SAL SM CM SM GR AESUtil SM CM SM GR SAL VSP9000 VSP

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Possibilities – What if? HDD SM CM AE S UtilSM CM SM GR SA L VSP9000 VSP7000 HDD AE S Util SM CM SM GR SM CM SM GR SA L SM CM SM GR AE S Util SM CM SM GR SA L 25

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Final Test – Which would you Fly ? N + 1 (Active / Standby) Fault Tolerant (Active / Active)

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Where are we now? Leaps ahead of a year ago

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Cloud Journey Review Consolidate and Virtualize  Pool resources 1.CPU, Memory, Storage Resiliency, Continuity, Security Same-site and Geo-separation Automate Service delivery “Elastic computing” ½ Measured ½ Self service 1.Consumer subscribes to service

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Summary (Yes, Acronym Soup) Avaya Aura ® Core “VE” GA target in May 2013 CM, CM-DUP, SM, SMGR, Util, SAL, AES, ACE, PS Avaya Aura ® Contact Center – Beta started AEP, EMC, CMS 2013 roadmaps include AAM, AAC7, CES, AACC, IQ Outliers/ Unknown SBC, SCOPIA So in general ~95% of Avaya applications 29

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Thank you! #AvayaATF