How To Choose A Provider Presented By: Bob Sattler The Planning Place

The Prep Work What Are You Looking For... In how your family member is supported? In how your family member is supported? In the characteristics of the organization providing supports In the characteristics of the organization providing supports

What Information Should You Provide About... Maintaining and Building Relationships Maintaining and Building Relationships What Is Important To and For Your Family Member What Is Important To and For Your Family Member How To Support The Person How To Support The Person

Tools For Presenting Information Person Centered Descriptions Person Centered Descriptions Finding New Supports Finding New Supports Making A Good Match Making A Good Match

Person Centered Descriptions Developed by the person and people who care and support him/her Developed by the person and people who care and support him/her Provides a comprehensive snapshot of a person Provides a comprehensive snapshot of a person Gives detailed information to prevent reinventing the wheel syndrome Gives detailed information to prevent reinventing the wheel syndrome

Making A Match Supports Wanted and Needed Supports Wanted and Needed Skills Needed Skills Needed Personality Characteristics Needed Personality Characteristics Needed Personality Characteristics That Need To Be Absent Personality Characteristics That Need To Be Absent Shared Common Interests Shared Common Interests

Finding New Supports How The Person Wants/Doesnt Want To Live How The Person Wants/Doesnt Want To Live How Their Day Is Spent How Their Day Is Spent What Supports Are Needed For A Successful Day What Supports Are Needed For A Successful Day How Are Supports Funded How Are Supports Funded Roommate who: Wants to share food expense and wants to eat healthy Keeps their stuff picked-up Likes me and I like them Staff who: Respect me Follow my direction on personal care routines Help me with cleaning, budgeting and getting to Dr. appts Live near greenhouse- possible job opportunity Accessible home or apartment Quiet safe neighborhood & not a lot of kids

Future Options Option 1 Option 2 Option 3 Option 4 Picture Of The Persons Life How She/he Might Want To Live How Doable Is This Option Acceptance By Significant Others Its Likely Cost

Supports Needed SkillsNeeded Personality Characteristics Needed Not Needed Shared Interests Share driving and riding from Portland to Salem Share driving and riding from Portland to Salem A walking buddy in my A walking buddy in my neighborhood neighborhood Provide good care of my lawn and yard Provide good care of my lawn and yard Safe driving while talking Safe driving while talking Ok with driving fast, but safe Ok with driving fast, but safe Knows of safe walking trails Knows of safe walking trails Willing to go slow Willing to go slow Get rid of weeds but not using poison Get rid of weeds but not using poison Attention to details Attention to details Talkative Talkative Likes to share about their life Likes to share about their life Open Open Encouraging, but firm Encouraging, but firm Persistent Persistent Ok with hearing frequent whining Ok with hearing frequent whining Good humored Good humored Patient Patient Open to hearing my ideas Open to hearing my ideas Quiet Quiet Private Private Backseat Driver Backseat Driver Demeaning and demanding Demeaning and demanding Unmotivated Unmotivated Inconsistent Inconsistent Doesnt like being outside Doesnt like being outside Complainer Complainer Controlling Controlling Gardening Gardening Singing to the radio, loudly Singing to the radio, loudly Looking at interesting yards and gardens Looking at interesting yards and gardens Talking about current events (local mostly) Talking about current events (local mostly) Native plants Native plants old varieties of plants old varieties of plants A Match To Support Sherrie

Preparing A Match Profile In your group, use the Person Centered Description and determine at least three things for each of the following categories In your group, use the Person Centered Description and determine at least three things for each of the following categories Supports wanted and needed Supports wanted and needed Skills needed Skills needed Personality Characteristics needed Personality Characteristics needed Personality Characteristics that should be absent Personality Characteristics that should be absent Shared common interests Shared common interests

Supports Needed Skills Needed Personality Characteristics Needed Personality Characteristics Not Needed Shared Interests Matching Profile

Screening Organizations Health And Safety Health And Safety Stability Of Organization Stability Of Organization Meeting Quality Assurance Standards Meeting Quality Assurance Standards Quality Of Life Quality Of Life

Health & Safety Incidents of Mistreatment, Abuse, Neglect, Exploitation Incidents of Mistreatment, Abuse, Neglect, Exploitation Critical Incidents Critical Incidents

Stability Of The Organization How Long In Business How Long In Business Funding Funding Staff Turnover Staff Turnover Long Term Planning Long Term Planning Reputation Reputation

Meeting Requirements Current Quality Status Current Quality Status Past Three Evaluations Past Three Evaluations Internal Processes Internal Processes

Quality Of Life Input from People/Families Served Input from People/Families Served Service Delivery Structure Service Delivery Structure Building Community Connections Building Community Connections

The Interview Using the questions developed in your group, interview the potential Service Providers.

Now... What Did You Notice? What Did You Notice? What Did You Learn? What Did You Learn? Who Did You Rule Out? Why? Who Did You Rule Out? Why? Who Would You Be Interested In Meeting With Again? Why? Who Would You Be Interested In Meeting With Again? Why?

Tours How Many Options Are Available To You? How Many Options Are Available To You? What Does The Home Look Like? What Does The Home Look Like? Accessibility Of The Home? Accessibility Of The Home? How Accessible To The Community? How Accessible To The Community?

References From Persons Served From Persons Served From Family Members From Family Members From Direct Care Providers From Direct Care Providers

The Decision Helping The Person Decide Helping The Person Decide Letting Others Know Letting Others Know Transition Planning Transition Planning Visit Schedule Visit Schedule Overnight Visits Overnight Visits Moving Moving

Maintaining Contact Establish A Working Relationship Establish A Working Relationship Respecting Each Other Respecting Each Other Accountability Accountability

When Problems Arise Early Warning Signs Early Warning Signs Meetings Meetings Action Steps Action Steps Resolutions Resolutions Grievances/Appeals Grievances/Appeals Moving Forward Moving Forward