Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres.

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Presentation transcript:

Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD N7510 Supernova For Contact Centres

Company Confidential 2 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Training in brief The purpose of this training is to communicate the new and key features of the Nokia 7510 Supernova. The material is targeted at agents who need to provide usability support for the product. A more detailed product specification can be found in the Product Data Sheet for the Nokia 7510 Supernova.

Company Confidential 3 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Overview of Nokia 7510 Supernova key features 1/3 Fold design with changeable Xpress-on covers Reminder light reminds of unread messages and missed calls Easy-to-use with one hand: clever push-to-open side key Main display: 2.2” QVGA display with 240 x 320 pixel resolution supporting up to 16.7 million colours Secondary display: Monochrome TFT display with 128 x 160 pixel resolution with landscape mode, and hidden-until-lit feature (call and message alerts shine through) 2 megapixel camera with smooth 4 x digital zoom, integrated LED flash light

Company Confidential 4 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Overview of Nokia 7510 Supernova key features 2/3 Music player and expandable memory that supports microSD memory cards of up to 8 GB Windows Live Messenger Series 40 Nokia Web Browser One-click upload to Share on Ovi and Flickr Nokia Maps for Series 40 and Mobile Search

Company Confidential 5 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Overview of Nokia 7510 Supernova key features 3/3 1. Changeable upper and lower covers 3. High gloss metal touch 6. 2 MP camera with flash 5. Reminder light shining through the flash window 4. Push-to-open key 2. One-click upload to Share on Ovi and Flickr 7. Hidden-until-lit effect - secondary display

Company Confidential 6 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Product specification 1/2 Size: 16.7 x 46.4 x 92.5 mm Display: 2.2” QVGA, 240 x 320 pixel, TFT, 16M color Second display: 128 x 160 pixel, TFT hidden until lit, landscape Memory: internal: up to 20 MB, 512 MB microSD card inbox (support up to 8 GB) Talk time: up to 6 hours GSM / Stand by time: up to 300 hours Design characteristics: Fold design Changeable sliding covers with two sets of Xpress-on covers inbox Hidden cover display Metal hinge Reminder light Bearers and transport EDGE MSC 32, GPRS MSC 32, DTM (EGPRS/GPRS) 11 Connectivity Bluetooth v. 2.1 with stereo audio profiles, SIM access profile, audio remote control profile Removable microSD memory card (support up to 8 GB) Micro-USB interface with USB2.0 FS (Full Speed) 2.5 mm AV connector and 2 mm DC connector User Interface Features Series 40 with Active idle, SPR 8.1 Active standby Organic desktop (adapts to user behavior over time) Exclusive Nokia 7510 Supernova specific skins (wallpapers, icons, colors) Context management PIM (Calendar and Contacts) SyncML (local and remote) data synchronisation of contacts and calendar Nokia TWIN with Podcasting support Voice and audio Speech codec support for FR, HR, EFR, AMR Voice commands and recording MMS: OMA MMS 1.3 (600 kB MMS size), SMIL Imaging experience 2 MP camera, LED flash, smooth 4 x zoom Video streaming and playback: H.263, MPEG-4 (for playback) File formats:.3gp,.mp4 Video recording: QCIF (ca. 7 fps), video recording H.263

Company Confidential 7 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Product specification 2/2 Browsing experience New Nokia Web Browser (supporting full HTML, CSS and Javascript enabled websites) Music experience Latest mobile Music and Media features: Music Player for WMA (WM9, WMA10pro), RealAudio, MP3, AAC and eAAC+, Video player 3GP H.263 playback + streaming, recording and MPEG4 playback Ring tones: Video, WAV, MP3, AAC, eAAC+ and 64 polyphonic FM RDS stereo radio, Visual Radio 87,5-108,7 MHz (Frequency range NA variant: 87,9-107,9) Stereo headset (HS-47 inbox) USB 2.0 Full Speed for transfer of music OMA DRM release 2.0 and Windows Media DRM ver. 1 Listen and control your music over Bluetooth stereo audio Listen to music in flight mode Manage music with Nokia Music Manager and Windows Media Player 11 Subscribe to podcasts via TWIN Other: Nokia Maps 1.2 Windows Live Messenger Java client for content (pictures, videos) upload to Share on Ovi and Flickr FOTA – Firmware update over the air MyNokia data backup including Java applet for customer registration

Company Confidential 8 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Product comparison ModelNokia 7510 SupernovaNokia 7610 SupernovaNokia 7310 Supernova CommunicationQuad-bandTri-band Full HTMLNokia Web BrowserNo Max message size: Receiving/sending 600 KB300 KB DisplayActive matrix colour display, 16.7 million colours, 2.2 inch Secondary display with hidden- until-lit feature Active matrix colour display, 16.7 million colours, 2 inch Media supportCamera viewfinder ca. 12 fpsCamera viewfinder ca. 15 fpsCamera viewfinder 12 fps StorageShared user memory up to 20 MB for Gallery content + microSD 512 MB, expandable up to 8 GB + client implemented for one-click upload to OviShare and Flickr Shared user memory up to 34 MB for Gallery content + microSD up to 4 GB Shared user memory up to 20 MB for Gallery content + microSD 512 MB, expandable up to 4 MB Integrated digital camera (features) Yes. 2.0 Mpix. Landscape and portrait mode. 3 image quality options. 6 image resolution options. 4 x digital zoom, camera background processing (with inserted microSD card and image saving Yes. 3.2 Mpix with autofocus, Landscape, portrait and night mode. 5 image quality potions 8 x digital zoom Yes. 3.0 Mpix with autofocus, Landscape, portrait and night mode. 5 image quality potions 8 x digital zoom

Company Confidential 9 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Nokia Web Browser

Company Confidential 10 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Nokia Web Browser The Nokia 7510 Supernova integrates as first product the new web kit based open source browser for Series 40. Nokia Web Browser maintains the look and feel of the Series 40 Native Browser. The Series 40 Nokia Web Browser supports full HTML, CSS and Javascript enabled websites.

Company Confidential 11 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Nokia Web Browser - main UI features 1/3 Client side image maps to load URLs Form auto-fill and auto-complete assist users in filling out forms by storing previously submitted data. Form controls and selection lists define how a browser displays elements such as input boxes, radio buttons, checkboxes and selection lists. Go to address history provides a list of previously entered URLs IFrames are usually used to display one independent section that is enclosed within a page.

Company Confidential 12 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Nokia Web Browser – main UI features 2/3 Image operations include, for example, saving images and sending images. Inline Media means that for example the video or audio plays within the browser instead of launching a separate media player. Navigation provides various ways for the user to load web pages. History and backstepping provide the user a way to navigate to previously visited pages and the last visited page.

Company Confidential 13 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Nokia Web Browser - main UI features 3/3 Page operations allow the user to send web addresses, view addresses or page information, and use details found on the page. Show page title allows the user to choose whether to display the web page title or not. Zoom feature allows the user to make text and images smaller or bigger.

Company Confidential 14 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Nokia Web Browser – main non-UI features Bookmarks provide a way for users to load frequently visited web pages. Markup and scripting support in the Series 40 Nokia Web Browser are as follows: HTML 4.01 Cascading Style Sheets (CSS)—CSS 1 and 2, including external style sheets JavaScriptTM 1.5—adds dynamic behavior to Web pages OMA Markup and Scripting Operator menu provides a menu item that allows operators to give access to certain services without necessarily having to activate a data connection. Schemas: The Series 40 Nokia Web Browser has the following schema support: http, https, file, wtai, “cti” attribute, tel, mailto, rtsp, localapp, vtel

Company Confidential 15 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Windows Live Messenger

Company Confidential 16 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Windows Live Messenger Windows Live Messenger Java client incorporates the Series 40 xSP framework in the following areas: Windows Live Messenger – Instant messaging to chat on the go as a standalone Java application Windows Live Contacts (contacts from PC messenger synchronised to mobile phone) –> sub-tab in native Contacts Active Standby displays Windows Live Messenger status Windows Live Search – as part of Nokia Search client Windows Live Messenger is a subscription based service for those countries that support Microsoft billing system.

Company Confidential 17 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Available Windows Live services in Nokia Series 40 devices Windows Live Messenger Windows Live Contacts (integrated to address book)

Company Confidential 18 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Device setup The client is pre-installed at production. Messenger is located inside the Collection folder. The client is undeletable by user. Shortcut keys, active idle can be customised for Messenger. NOTE: The Windows Live Messenger menus are not yet final and are subject to change. Windows Live Messenger menu examples:

Company Confidential 19 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / / T&VD Nokia 7510 Supernova key TPO summary Inbox Battery BL-5BT Charger AC-3* Stereo Headset HS MB MicroSD Card MU-28 2 sets of Xpress-on™ Covers Outbox Bluetooth Headset BH-304 Nokia Jewellery Collections Bluetooth Speaker Phone HF-200 Carrying Case CP GB microSD card MU- 37 or 8 GB microSD card MU-43 Stereo Headset WH-700 Mini Speakers MD-8 Xpress-on™ Covers**