Boeing Space Exploration Employee Safety & Accountability Application by PIER Systems

PIER Origins Created out of large pipeline explosion in Pacific Northwest in 1999 Created by communication professional with over 25 years experience in marketing, PR and crisis management Public Information Emergency Response: Designed to allow a team to collaborate from anywhere, anytime and effectively perform all key communication functions Still only communication management system that combines push, pull and interactive modes--full spectrum communication management

Incident Command Operations PlanningLogisticsFinance Public Information Officer Safety Liaison JIC Manager Liaisons EOC TechnologyPIER Integration* National Incident Management System JIC structure per NIMS FEMA PIO Guidance Nov 07 Operations Support Info Gathering PIER currently offers integration with WebEOC Info Dissemination

PIER Employee Security Emergency plans Latest updates and news Current work conditions Office closures and openings Security threats Evacuation notices Meetings Cancelations and more... Designed to help organizations alert employees of:

PIER Employee Security Mass Notification Features: Quickly send notifications such as s, SMS text messages, text-to-voice messages, RSS feeds and Twitter alerts to staff members. PIER is designed to send notifications to thousands of contacts at a time. Ability to store an unlimited number of contacts and synch with ERP and HRMS systems.

PIER Employee Security 2-Way Communication Features: Employees can check-in, submit situation reports, request assistance, request to receive updates and ask questions through PIER’s user-friendly interface. Managers can respond to and track all inquiries.

PIER Employee Security Remote Access Features: All documents and contacts are remotely available and stored on secure, redundant servers. In the event that your local systems are down, you can access important files from most internet enabled devices.

PIER Employee Security Customized Site Features: Your company’s branding will be incorporated into the design of your Employee Security site. Featured homepage buttons for: Employee Check-In Submit Situation Reports Employee Assistance Request Request to Receive Updates Latest News Ask a Question

PIER Employee Security Support Features: Includes up to 10 hours of provisioning and 6 hours of training per site Technical Specs Unlimited site users 20 GB of file storage 200 GB monthly data transfer SSL encrypted

Value Proposition No business, government agency or organization can operate long without trust. The technology and strategies we provide help an organization’s communication team to efficiently and effectively meet the high demands of internal and external audiences. “PIER is a force multiplier” US Coast Guard Public Affairs Officer

Complete web control...and much more Media Elected Officials Response Agency Staff Internal audiences Community Leaders Impacted Public Unlimited others PUSH Fax SMS (Text) Phone RSS INTERACTIVE PULL

PIER Basic Functions Collaborative information development Multi-mode distributions ( , SMS text, text-to-voice phone, fax, website, social media/RSS) Approval process controls Inquiry management Multiple audience data management Control public, private and protected info Management controls and detailed reporting

How is PIER used? Crisis Communications: Provides all JIS/JIC functions for public information efforts during a crisis. “Virtual JIC” capability--dispersed team can perform all vital functions for speed, efficiency. Internal Stakeholder Communications: Employee Safety and Accountability. Daily Public Affairs: PIER powers Virtual Newsrooms and provides Inquiry Management tools for managing external stakeholder engagement. Business Continuity: secure, virtual environment for access to vital documents and critical communications processes. Multi-mode distribution: , fax, text message, phone notification, Website(s) PIER Control Center used by US Coast Guard during Hurricane Katrina

Regional PIER Partners Fort Bend County Galveston County Harris County Montgomery County Center for Safe and Secure Schools Conroe ISD Fort Bend ISD Lamar CISD METRO City of Houston City of Missouri City City of Pasadena City of Sugar Land Texas Medical Center South Texas Project PIER Systems

PIER in use today PIER has been used to manage numerous large scale events including: Hurricane Katrina -- US Coast Guard Atlanta Tornado, Georgia Drought --Georgia Emergency Management Texas City Refinery Accident -- BP Hurricane Humberto -- Port of Houston, University of Houston Los Angeles Power Outages -- LA Dept of Water and Power Cosco Busan Spill (San Francisco) -- US Coast Guard G8 Economic Summit -- Georgia Emergency Management Northwest Storm and Floods -- WA State EMD Thunderhorse Oil Platform -- BP and US Coast Guard (Many more...) Hurricane Katrina--USCG

Building trust, one valuable relationship at a time. (281)