Crystal Miltimore Justin Bost Chis Nadeau
Background ► 1945 in Newport, Arkansas, Sam Walton founder of variety store ► 1962 in Rogers, Arkansas- First Walmart Store ► 2 Segments Walmart Stores Sam’s Club ► International Locations Mexico, China, Brazil, Canada, India
Background ► World’s Largest Retailer/Employer Over $401 Billion in sales in 2009 Approx. 8,159 Retail locations in 15 countries Approx. 2.1 Million Employees
Ethical Issues 1. Discrimination 2. Female Workers 3. Disabled Workers 4. Sweatshop Workers 5. Illegal Immigrants
Ethical Issues 6. Low Benefits 7. Poor Working Conditions 8. Unions 9. Leadership Issues 10. Environmental Issues
Stakeholders & Obligations ► Employees Safe working conditions Benefits ► Environment Maintain safe environmental conditions ► Government Pay Taxes Financial Reporting
Stakeholders & Obligations ► Shareholders Greatest return possible Accurate reporting and Stock Prices ► Customers Low Prices Good quality products and services ► Suppliers Continuance
Core Ethical Values ► Tone at the Top ► Commitment to Employees ► Commitment to Customers ► Environmental Responsibility ► Fairness/Honesty
Operational Issues ► Working Conditions ► Discrimination Cases ► Failure to Comply with Regulations
Accounting Issues ► Leadership: Thomas Coughlin Bogus anti union expenses ► Monopoly Force suppliers to buy expensive tags Force suppliers to keep costs down
Response ► Improve Image ► CEO- increase minimum wage ► Increase employee benefits ► Energy conservative measures ► Global Statement on Ethics ► Donations/Programs
Effects of Response
Critique Response