© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Institute Program Simplification & Requirements

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Institute Operational simplification and new partner requirements & benefits

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 3 Discussion topics HP Institute program simplification & requirements HP Institute value proposition HP Institute feedback and priorities New Certiport partner requirements and benefits Roadmap for operational simplification Onboarding best practices

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 4 Skill AreaBusiness ProfessionalTechnology Professional Technolog y Skills Technology acumen - Identify and leverage technologies to achieve business outcomes End-to-end solution expertise - Develop integrated cross-platform solutions Business Skills Systems thinking and innovation - Grasping the “big picture” and create solutions to achieve business outcomes Business context awareness - Translate business objectives into technology strategies that drive the business Practical Experienc e Managing tech initiatives - Keep IT initiatives on track and ensure they deliver on the business objectives Hands-on experience - Designing and configuring technologies that create business differentiation New skills required by Business & IT pros 21 st century skills require both business context and practical tech experience

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 5 Based on industry standards, powered by HP HP Institute offerings IT career path Cloud Cloud essentials Choosing between onsite, hosted, and cloud services Cross-technology virtualization Cross-technology integration Business acumen for IT leaders Networks Designing and deploying wired and wireless networking solutions Virtual networking Network security and management Connected devices Designing and deploying multidevice solutions (PC, laptop, mobile device, and virtual clients) Client security, management Consuming hosted, cloud applications Servers & storage Designing and deploying server and storage solutions Optimizing applications Security and management Business career path IT For Business IT acumen for business leaders Driving business outcomes through technology Owned IT Outsourcing Cloud services Converged Infrastructure IT For Business IT acumen for business leaders Driving business outcomes through technology Owned IT Outsourcing Cloud services Converged Infrastructure HP ATA Certification IT Architect

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 6 Two options to provide practical experience for tech students HP Institute practical experience is KEY Classroom vs individual experience 21 st century skills Remote Lab Not simulation/virtual = better educational outcomes Student access to $500k REAL cutting edge equipment NO Capital investment Onsite Lab 60-70% discount on server and network equipment used in the classroom Remote Lab Datasheets Available NOW

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 7 HP Institute value to Certiport partner Higher value product High price point with strong margin Diversification Aligns with where the market is going Massive opportunity with IT for Business Architecture skills are the “sweet spot” within technical certifications Employability value proposition Brand extension into higher “semi-pro” product segment Brings connections to employers (HP resellers/customers) High value to government agencies Stepping stone to Pearson VUE integration Learning to sell HP ATA is the key to being able to sell the new pro portfolio

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 8 Feedback from Customers and Certiport Sales Feedback on HP Institute What is working? “I wish our other partners were like HP!” Great support from HP in region. “Content is great!” High interest in the product. Strong pipeline! “ATA-IT for Business is timely and meets a real need!” Fantastic feedback from educators & employers! “30/90 preview enhancement is helpful.” This will help in evaluations and closing deals. What is NOT working? “Remote Lab pricing is inflexible.” Need marketing piece, lab as part of 30/90, localization. “Program is operationally complex.” 6 systems with discrete logins. “Customers are waiting until we have a full solution.” Cloud content not available. “Need employability story.” Engagement from HP partners will help close deals. “Big opportunity with commercial training centers.” HP Institute is restricted ATA to academic markets.

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 9 Joint HP & Certiport Priorities HP Institute FY13 Priorities 1.Complete product portfolio  2.Operational streamline 3.New pricing and commercial offering 4.Employability connections and case studies 5.Certiport partner readiness

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 10 New requirements and benefits Certiport partners who carry HP Institute Named HP program manager per company “Support engineer” skillset helps customers onboard Must have LPC access AND complete onboarding training Sales staff complete Certiport/HP Sales training Benefit: Access to HP BDM Monthly pipeline reporting Benefit: Reporting partners get preference for HP leads Benefit: First partner to list customer gets “deal registration” (customer has ultimate choice) Marketing: HP brand compliance / Only HP approved graphics Benefit: Free access to HP asset library Benefit: Certiport already created many approved deliverables All Certiport partners rated:

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 11 Today, many systems require unique login IDs and passwords HP Institute systems and tools 1.Train & Certify – Learning content repository (HP learner ID) 2.My ExpertOne – Profile, certification and training history, community, benefits access (HP Learner ID) 3.Learning Partner Connection (LPC) – Educator professional development and delivery readiness 4.HP Press – eBook registration, download and licencing 5.HP Remote Labs – Remote Lab scheduling system, remote lab access 6.Certiport Testing Portal – Access practice tests and certification exams

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 12 Educator Registration LPC Goal by end of H1 FY14 HP Institute educator experience Receive HP Learner ID One HP Login to My ExpertOne My ExpertOne Educator Page HP Remote Lab Scheduler HP Press ebook registration HP Learning Partner Connection Single Sign On One Registration One Login ID One Site/Page

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 13 Student Registration My ExpertOne Goal by end of H1 FY14 HP Institute student experience Receive HP Learner ID One HP Login to My ExpertOne My ExpertOne Student Page HP Remote Lab Access HP Press ebook download HP Train & Certify Single Sign On One Registration One Login ID One Site/Page

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 14 HP Institute operational simplification roadmap FY14Q1 (Jan) Q2 (Apr) Q3 (Jul) Q4 (Oct) Single Sign On (HP Passport) One page experience for educator and student HP Press LPC Remote Labs Certiport Testing My ExpertOne Learner ID Registratio n My ExpertOne Educator Page No LPC Authenti -cation Learner ID Same Day LMS solution My ExpertOne Student Page ?

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 15 Onboarding best practices: HP Remote Lab Order placed Partner submits order to Certiport HP ATA Fulfillment creates order on RL System Faculty readiness All Instructors watch TTT videos Lab Scheduling Instructors reserve all 8 labs IT System check Academic Centers IT Support staff ensure firewall access, bandwidth and ActiveX/Jav a support Lab 0 “Sandbox” Instructors become familiar with the RL system 1 st class Students perform the exercises in Lab 1 3 months before2 months before 1 month before First day of class Please schedule 1 month in advance to occur 1-2 weeks before lab 1 Each student receives an with URL All TTT videos located on the LPC Instructions provided by the HP ATA Fulfillment team Watch video “Preparing to run your 1 st session” Fulfillment team provides instructions and next steps

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 16 Onboarding best practices: HP LPC LPC purpose and benefits Portal to house/support HP Certified Educator (HPCE) program resources Partners are required to register Become familiar with the documents available and how to access/download Your knowledge of the LPC will assist you in the sales process What it’s NOT intended for Instructors from Academic Center who have NOT purchased any product Only on very special circumstances will an Academic Center be approve for access to the LPC ( for your special The Instructors to become HPCE certified during the EVALUATION process

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 17 Onboarding best practices 30/90 Evaluation registration All forms to be submitted by the Partner not the Academic Centers On-Boarding: Registering on the different systems Request educators to use the same credential for all systems Your knowledge of the LPC will assist you in the sales process CAP Programs Tab CAP Admin on Certiport.com will soon have a “Program” tab. This will allow you to select the HP Program and all relevant documents will be housed on this site. Site to be fully live by September 30, 2013 For On-Boarding support or questions, please

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Questions?