main features and benefits groworganise communicate

ACPO Secured by Design Status PCI security anti-hack (PEN) audited monthly System adheres to termswww.securitymetrics.com https encrypted system access including all user admin areas and registration screens. All Alert systems are hosted within ISO27001 environment ICO registered company, DPA compliant product (challenged & passed) The system records a full audit trail of every action Hack attacks and rogue login attempts are monitored constantly Every administrator signs a user access agreement detailing rules and conventions of use. All VISAV Staff* are all Police vetted overview system benefits organise grow social networks present & future questions comms System Security

Overview: The Unique Neighbourhood Alert Approach overview system benefits organise grow social networks present & future questions comms Central secure joined-up database White label solution Shared administration Social media enabled Data ownership passed to registered users Huge capacity, secure, scalable and robust system Data terms enabling Social Media flexibility in a secure trusted system End user dictates and controls data sharing permissions System supports multiple brands, sites and member administration areas Users join a local or National trusted site but receive a joined up service Enable engagement with hard to reach groups/areas with locally marketed systems Multiple (vetted and trained) administrators work on the same user data Segregated databases per organisation, centralised user updates Centralised end-user and administrator support from VISAV. Pool resources, administration, marketing and communication costs where required Broadcast Tweets automatically where required, share on FaceBook, provide RSS feeds but all closely controlled, feeding back to your own sites and carefully measured Users have 24/7 access to account profile and message archive Most F.O.I. queries are instantly satisfied with online provision Users update own , phone numbers, address and interests State of the art communication tools Send and receive , text and recorded voice messages Users rate messages on quality, content and relevance Customisable information reporting tools built in (ASB, Graffiti etc) Delivery failure systems ease data validation admin

Overview: The story so far: overview system benefits organise grow social networks present & future questions comms Neighbourhood and Home Watch Network (England & Wales) Unprecedented database growth Communication growth User Satisfaction Biggest growth in a central database in 30 year history 110,000 new registered users in just two years Nearly 120 trained administrators manage and promote their own neighbourhoods 165,000+ registered users in two years self registrations a month: pure generic growth 70+ separate websites powered by Neighbourhood Alert Over 1.4 Million community and Police messages a month Official communication system for eight Police forces covering ten counties 1500 trained administrators sharing workload and managing central user database. Consistent positive feedback for system and messages: Unprompted additional comments: 33% System is fantastic 50% Messages are excellent 1% Combination of all negative issues 88% overall message score (Quality, Content and Relevance)

Overview: The story so far: overview system benefits organise grow social networks present & future questions comms Cumbria Evaluation Exercise results: Perception of partners (237 returned surveys, Oct 2012)

overview system benefits organise grow social networks present & future questions comms Nottinghamshire Police Mansfield Strategic Partnership Lincolnshire Police Wakefield District Council Northamptonshire Police Cumbria Fire & Rescue Notts Trading Standards Cumbria County Council Demographic profiling Community interests Data export Instant mapping , Voice Text messaging Two way, engagement tool Outstanding action lists High capacity distribution Auto data validation & cleansing NHWN scheme tools Live scheme coverage mapping Vetted, trained support network Ongoing development Secure, Live, Resilient Db Optimised back to ie6 Web Marshall friendly

overview system benefits organise grow social networks present & future questions comms

overview system benefits organise grow social networks present & future questions comms

Inclusion on multiple Micro-sites Inclusion on Business Portal sites Registration facility on large national partner sites (NHWN, Alzheimer's etc) Manual registrations Forms Blackberry.neighbourhoodalert.co.uk system benefits organise grow social networks present & future questions comms overview Grow: Increase in membership

system benefits organise grow social networks present & future questions comms overview Grow: Increase media coverage

Various instant user maps are available and can be used to display Schemes, Business Watches Farm Watch members as well as any other group of user that you have highlighted in the Community Contacts area system benefits organise social networks present & future questions comms overview grow Organise: Maps, Charts and Graphs

system benefits organise social networks present & future questions comms overview grow Demographic analysis for your areas

Sending and receiving messages Communicate: Agenda Send messages based on location Send messages by Neighbourhood Watch participation Send messages by Community Group membership Send messages by Demographic groups Send messages by Search Next > system benefits organise social networks present & future questions communicate overview grow Send messages by drawing a circle on a map

Communication tools: intelligent messaging Messages sent by , text and recorded voice can all be replied to instantly. Responses are stored in the users Communications log and listed in the “Message Replies” report The Administrator who sent the original message is notified that there has been a reply “Delivery failures”, “Out of office replies”, “Deleted un-read”, “Dead phone numbers” and other notifications are recorded in the users Communications log. Two consecutive failures suspends further messages and Alert attempts to make contact with the user in other ways to notify them of the problem. system benefits organise social networks present & future questions communicate overview grow

Social Media: Achieve best results safely system benefits organise social networks present & future questions comms overview grow Create a message in Neighbourhood Alert VoiceText Automatic web page version on multiple sites (if public info) Distribution based on end user preferences Some recipients forward the Some recipients “Tweet” the content and “Share” it on Facebook Tweets are re-tweeted, Shares are “Liked”: Message is propagated in the Social Network Tweets all link to your message pages

Social Media: Achieve best results safely system benefits organise social networks present & future questions comms overview grow How? Create a message in Neighbourhood Alert VoiceText Automatic web page version on multiple sites (if required) Google indexes your message pages Web visitors Tweet and Share your message An ongoing “instant” cycle of message propagation from a controlled, trusted source. Site visitors “Plus-One” the message page Every element is measured and can be reported on. Search engines send lots of visitors to page

system benefits organise social networks present & future questions comms overview grow