Nyttige implementeringsværktøjer Praktiske eksempler fra Lean Six Sigma Bo Maach-Møller
Bo Maach-Moller File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 2 Lean Six Sigma Is the Integration of Two Powerful Business Improvement Approaches... Goal – Reduce waste and increase process speed Focus – Identify non value add steps and cause of delay Method – Kaizen events Goal – Improve performance on Customer Critical-to-Quality (CTQ) requirements Focus – Use DMAIC with Total Quality Management (TQM) tools to eliminate variation Method – Management engagement, 1% dedicated as Champions and Black Belts Six Sigma Culture+Quality Lean Speed+Low Cost Lean Speed Enables Six Sigma Quality (Faster Cycles of Experimentation/learning) Six Sigma Quality Enables Lean Speed (Fewer Defects Means Less Time Spent on Rework) Less Time Spent on Rework)
Bo Maach-Moller File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 3 Lean Six Sigma Improvement Process Define Measure Analyze Improve Control Define the opportunity from both business and customer perspectives Search for the key factors (critical X’s) that have the biggest impact on process performance and determine the root causes Understand the process and its performance Develop improvement solutions for the critical X’s Implement the solution and control plan Critical Enablers Opportunity Identification & Project Selection Project Sponsorship Tollgate Reviews
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Bo Maach-Moller File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 6 Training Plan. ScheduleTrainer(s) Person(s) Trained Description Training Item Training observations and lessons learned:
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Bo Maach-Moller File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 10 Process RACI Chart R = Responsible – The person who performs the action/task. A = Accountable – The person who is held accountable that the action/task is completed. C = Consulted – The person(s) who is consulted before performing the action/task. I = Informed – The person(s) who is informed after performing the action/task.