IT Networking Challenges for Westchester/CT-area Businesses Presented by: David Giannetta Territory Manager Westchester County Fibertech Networks

»Increased Bandwidth Utilization Growing number of subscribers, growing number of applications available and an increase in the data content of applications User trends to reduce operating costs through sharing and/or outsourcing applications to remote locations through data, image and video continue to drive metro bandwidth growth »Regulatory and Bandwidth Requirements Off-site data storage demand continues to increase due to regulations in healthcare, banking and other industries The Sarbanes-Oxley Act (SOX) contains requirements for tracking and redundant storage of financial information and security requirements for critical data Metro Bandwidth and Enterprise Drivers

»Wireless Opportunities Bandwidth required between regional cellular switches is growing exponentially Fiber backhaul from wireless towers is gaining momentum in replacing ILEC copper loops to facilitate the migration from 2G networks to 3G, 4G and beyond »Virtulization/Data Centers/Cloud Computing Collocating computers at centralized data center consuming massive amounts of processing power and bandwidth capacity Facilities must have Internet access and interconnection with other data centers as part of a redundancy plan Metro Bandwidth and Enterprise Drivers

Bandwidth Options »Dark Fiber Fiber infrastructure that enables customer to link multiple locations under a customized ring or point-to-point network Unlimited bandwidth at a fixed cost »Metro Ethernet Preferred networking technology for transferring large amounts of data quickly and efficiently Secure and scalable method of transferring the benefits of your local network across a wide area network »Private Line Connections Typically a multi-office data transport medium for secure, flexible and cost- effective information sharing Enable multiple protocols and applications such as VoIP, file sharing, video delivery, remote user access and central data and storage applications.

»Founded in 2000 »Headquartered in Rochester, NY »23 Metropolitan Area Networks throughout the Northeast and Mid- Atlantic »6,000+ Metro route miles »600,000+ Metro fiber miles »3,700+ On-net buildings »900+ On-net cell sites/towers »550+ customers »220+ employees Fibertech is the Premier Metropolitan Bandwidth Provider in Mid-size Cities CONNECTIVITY: We enable customers to cost- effectively meet current connectivity requirements and future-proof their enterprise networks with the unlimited scalability of our fiber-based solutions. COMMITMENT: An unwavering dedication to providing a customer experience unlike any other. From quality assurance to customer responsiveness, our attention to your business is unparalleled in the industry. Fibertech Today

 Brand  Quality of Sales Representatives  Customer Service  Network Quality  Billing  Fibertech finished as a clear #1 in Total Carrier Customer Experience Touch Points - comprised of 6 main service categories »For the fifth consecutive year, we received the highest operations and service excellence marks from our customers in the ATLANTIC-ACM Business Connectivity Report Card survey dated June 17, 2010, which is an Enterprise Survey:  Brand  Quality of sales representatives  Provisioning  Customer Service  Network Performance  Billing  Data value delivered for Enterprise customers - monthly spending more than $50K/month  Data value delivered for Enterprise customers - monthly spending less than $50K/month  Overall Data Quality »Fibertech finished with the #1 ranking in 9 out of 10 award categories in the Atlantic ACM 2010 Enterprise Survey Industry Service Recognition »Received highest operations and Carrier service excellence marks for last three years and won 5 out of 8 available awards in Oct 2009 Metro Carrier Report Card:

3 Westchester County Network

3 Fairfield County Network

3 Fibertech’s unique capabilities to customize solutions to exceed our clients network requirements