Akamai Technologies - Overview RSA ® Conference 2013

©2013 AKAMAI | FASTER FORWARD TM The leading Internet cloud platform for enabling secure, high-performing user experiences on any device, anywhere. Resulting in traffic of:  500 billion hits / day  19+ million hits per second  100 million page views per second  1,000,000+ concurrent streams  6+ Terabits per second average  Approx. 23% of all Web traffic 120,000+ Servers 2,000+ Locations 82 Countries 1,100+ Networks 750+ Cities What is the Akamai Intelligent Platform?

©2013 AKAMAI | FASTER FORWARD TM The Akamai Intelligent Platform Pushing Optimization and Security to the Edge Customer Origin Users Akamai Edge Server closest to or AT Origin Akamai’s Intelligent Platform optimizes, conditions and controls the Internet Massive Akamai Global Overlay Network Edge Server close to End User Web Server Security embedded into Akamai Edge Servers at the edge

©2013 AKAMAI | FASTER FORWARD TM The Akamai Solution Family Inspire Innovation

Customer Successes

©2013 AKAMAI | FASTER FORWARD TM Akamai Moves Leading Organizations Faster Forward VALUE: Accelerated delivery of online video to educate consumers on financial planning and use of self directed portfolio tools. VALUE: Protected web sites across wide APJ and MEA geographic area in face of growing DDoS threats. IMPACT: Maintained site performance and availability while direct global APJ competitors experienced outages. IMPACT: Akamai’s media acceleration is a key reason this leading institution has been ranked the #1 online brokerage firm, three years in a row. Leading Online Broker VALUE: Installing KONA across the board changing Verizon’s security from reactive to proactive. IMPACT: 10 applications including Verizon’s end-user webmail application protected from daily attacks. Increased brand security VALUE: Accelerated 3 applications including Egencia and enterprise call center. Enabled global usability for call center employees on 5 continents. IMPACT: Up to 100% performance improvement leading to faster turnaround of customer service and improved productivity for call center staff resulting in increased revenue % offload reducing infrastructure strain.

©2013 AKAMAI | FASTER FORWARD TM Akamai Moves Leading Organizations Faster Forward VALUE: Delivered product videos to mobile and web users. Improved performance and ensured uptime for consumers and consultants while protecting global brand from online threats. VALUE: Protected against site down time from denial of service and application layer attacks. Filtered out bad traffic without impacting site performance. IMPACT: Proactively mitigated risk in the face of increasing attacks. Preserved millions of dollars in revenue for ‘flash sales’ and avoided $375,000 in potential revenue loss due to brand damage. IMPACT: Protect and optimally deliver 2,000 videos to desktop and mobile users increasing engagement and customer experience without additional infrastructure. 96% performance improvement in NA. Mitigated $6 million in potential revenue loss due to brand damage. VALUE: Terra Alta is the ‘go to’ solution for MHC Global IT to address their clients performance issues IMPACT: 15 apps powered by Terra Average performance gains of 150% VALUE: Protects against object exploits and malicious scripting. Site Shield allows the City of Orlando to cloak its origin, further protecting against attacks directed at specific IP addresses. IMPACT: The city’s Web sites were targeted by a cyber-activist group. Akamai stepped in and protected nine city-managed web sites Provided 100% availability and instant scalability to millions of potential end users.

©2013 AKAMAI | FASTER FORWARD TM Akamai Moves Leading Organizations Faster Forward Leader in open source software products for the Enterprise Multi-national tech firm specializing in hardware systems & enterprise software products Newly rebranded telecomm & wireless equipment company VALUE: Supported major global launch of a new OS VALUE: Accelerated 3 applications including enterprise call center VALUE: Protected against site down time from denial of service and application layer attacks. Filtered out bad traffic without impacting site performance IMPACT: Saved $180,000 in employee costs Avoided costs of $36,000 per small scale attack IMPACT: 100% uptime, all SLA’s met Additional security benefits realized at Level 3 network layer SaaS implementations have a 40% lower TCO than on-prem solutions IMPACT: 99.9% origin offload Handled 650X increase in normal traffic at peak 15M total app downloads Avoided $25M in brand damage VALUE: Accelerated 3 applications including Egencia and enterprise call center. Enabled global usability for call center employees on 5 continents. IMPACT: Up to 100% performance improvement leading to faster turnaround of customer service and improved productivity for call center staff resulting in increased revenue % offload reducing infrastructure strain.

©2013 AKAMAI | FASTER FORWARD TM