MIKAEL JOHANSSON © 2011 IFS 2 SENIOR ADVISOR Mikael in 3 bullets: Simplicity Active exerciser Long IFS experience MADS RYDDER SENIOR PROJECT MANAGER Mads in 3 bullets: Seek to understand Deliver leadership Fullfill expectations

IFS UPGRADE © 2011 IFS Användarföreningens årsmöte ARLANDA 2013

AGENDA © 2012 IFS IFS Upgrade - content Improvements after the project Improvement based upgrade Experience from an upgrade project

WHAT I WOULD LIKE YOU TO REMEMBER © 2012 IFS IFS UPGRADE, THE UPGRADE METHODOLOGY

IFS UPGRADE © 2012 IFS 6 WHAT WOULD YOU LIKE TO HAVE? Increased user productivity… Reduction of Customizations… Eliminate need of new customizations… Less demanding for my organization… Secure technical platform for the future development…

IFS UPGRADE © 2012 IFS 7 A ”TOOLBOX” FOR REACHING BUSINESS IMPROVEMENTS

IFS UPGRADE © 2012 IFS THREE CORNER STONES 3. FOCUSED SCOPE Upgrade as is Improvement after upgrade Clear goal and scope for everyone 1. FACTORY Focus only on upgrade Highly experienced consultants High speed servers reduces lead time 2. KNOWLEDGE IFS knows your solution and needs Knowledge and experience from all upgrades and tools Knowledge of IFS Applications 8 Foundation for Business Improvement

SIMPLIFIED PROJECT METHODOLOGY © 2011 IFS IFS UPGRADE UPGRADE Establish an upgraded solution in test environment REHEARSE Rehears Go Live according to plan GO LIVE Do the upgrade and cut over in production environment Clear responsibilities within different areas per phase 9 Go Live Rehearse Upgrade

Upgraded test environment Independent improvement projects Improvements are implemented Department per department Independent of each other IFS UPGRADE CONTINUE IMPROVEMENTS IFS UPGRADE © 2012 IFS Go Live Rehears Upgrade Test Environment Production Environment Improvement projects 1 Improvement projects 3 Improvement projects 2

IMPROVEMENT BASED UPGRADE © 2012 IFS 11

WHAT IS THE OBJECTIVE WHEN UPGRADING? © 2010 IFS 12 STRATEGY DIRECTIONS… Upgrade Focus on technical issues Focus on functional issues Limited Management involvement No new business value New enhanced solution Focus on support of business needs Focus on holistic ERP Business owner commitment Management involvement High business value

THE CHALLENGE © 2012 IFS 13 Strategy, Challenges, Objectives Daily Operation Re-vitalized solution, based on processes, process demands and KPI´s

WORKING METHODS © 2012 IFS 14 IFS Preview Shows how the system support the improvements Shows how the system support the improvements Presentation Work shops Improvement Report Improvement Report Work Shop & interview with mgmt Work Shop & interview per department/process Work Shop & interview with mgmt Work Shop & interview per department/process Templates and methods IFS Upgrade

© 2009 IFS 15 Business Processes Improvement Present Modification list Workflow change External Systems Iterations Management Workshop Business processes owner Workshop Management Presentation Business Case/ Report conclusions, possible improvement areas a calculation of TVO (Total Value of Opportunity) a proposed way to proceed Solution Design for Revitalization Solution idea Eventual GAPs IFS IMPROVEMENT INITIATIVE BASED UPGRADE METHODOLOGY BASED ON BUSINESS NEEDS, A REVITALIZATION WILL BE REACHED

IMPROVEMENT INITIATIVES PRIORITIZATION © 2011 IFS 16

© 2011 IFS 17

© 2011 IFS 18

IMPROVEMENT BASED UPGRADE © 2011 IFS 19 CUSTOMIZATIONS SOLUTION COST CALCULATION Small SEK Medium SEK LargeOffering X-LargeOffering Small Medium Large

IFS UPGRADE GOING FORWARD… © 2012 IFS 20 IFS Upgrade Factory Improvement based upgrade IFS Upgrade

CAMPAIGN © 2012 IFS 21 THE UPGRADE YEAR 2013 IFS Scandinavia will focus on Upgrades in 2013 Campaign material will be send out to all IFS Customers in Q2 Large interest of the Improvement based upgrade already showed Deals already made based on this program First out to sign up… Contact your sales representative

EXPERIENCE FROM AN UPGRADE PROJECT © 2012 IFS 22

SHERWIN WILLIAMS UPGRADE © 2012 IFS Arlanda IFS PROJECT MANAGER, MADS RYDDER

AGENDA © 2012 IFS 24 SHERWIN WILLIAMS UPGRADE – IFS APPS8 1. Background 2. Purpose 3. Execution 4. Learning Points 5. The Future

1. BACKGROUND © 2012 IFS 25 Paint and ink industry 360 users 7 sites (S, DK, N, FI, IR) IFS 2004 Purchasing, Warehousing, Manufacturing, Finance

2. PURPOSE © 2012 IFS 26 Main driver for upgrade: Increase supply chain and manufacturing efficiency on modern ERP platform Upgrade strategy Technical upgrade of existing functionality Reasons: Scope, Cost and Leadtime

3. EXECUTION © 2012 IFS 27 PRE-STUDY 43 customizations 15 replaced by Apps 8 24 Upgrade factory 4 Rede- signed

3. EXECUTION, CONT. © 2012 IFS 28 PLAN, RESPONSINILITIES AND FOLLOW-UP

3. EXECUTION, CONT. © 2012 IFS 29 COOPERATION Cooperation Project team Steering committee Upgrade factory

4. LEARNING POINTS © 2012 IFS 30 Prestudy ->  Termination effects: Scope change in project towards Sherwin Williams and IFS internally Migration of open orders End user trainining  -> Upgrade factory Experienced and dedicated factory team Lift ”as is” (time and lead time) IFS internal technical iterations Limted customer involvement Go live date

5. THE FUTURE © 2012 IFS 31 Solution roll out in UK 2013 Implementation of 30+ identified improvements

QUESTIONS? © 2012 IFS 32IFS UPGRADE

THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS. © 2012 IFS