Deans/VPs Meeting January 2009 UB’s Strategic Plan for IT Elias G. Eldayrie CIO

Goal: UB Plan for IT (not an IT Plan) UB Goals Interviews with Campus Leaders – Academic & Business Needs Customer Surveys – Local, National Customer Focus Groups IT Best Practices, Benchmarks IT ST Input to the Plan

Key Findings from Leadership Interviews: Teaching & Learning Enhance local and global collaborations/communications: Provide video- conferencing tools (desktop, multipoint) & IM support and standardization Provide better support for non-traditional, remotely-located students (distance learning) Address insufficient physical lab & technology classroom space; address need for virtual classrooms/labs, software simulations, lecture capture and distribution Provide more Continuing Ed/in-service training and programs for alumni (revenue enhancement) Improve support for mobile devices/emerging tech for faculty and students Enhance support for student clinical practice assessment, simulations, modeling Provide more support for media-rich content delivery – video, audio, digital imagery, multi-media Meet the expectations of students for social networking apps

IT Strategic Plan: Teaching & Learning Goals 1.Foster a culture of collaboration and communication: Link UB campuses/units/faculty/students to each other and to scholars around the world.  Enable pervasive access from desktops/laptops, classrooms, and other spaces to multiple site web and video conferencing; provide a standard set of personal conferencing/collaboration tools and services 2.Equip all instructional spaces with core/basic high quality instructional technology, including automatic lecture content capture and standardized software/hardware 3.Provide a base set of instructional technologies for 21 st Century teaching and learning, including social networking, clinical assessment, and emerging technology tools 4.Support faculty development of instructional content & use of tools 5.Develop informal technology-enabled learning spaces with wireless access and access to instructional software for collaborative & individual work

Value/Impact Cost Faculty Development Desktop Video- & Web- conferencing Informal Learning Spaces Emerging Tools Automatic Lecture Capture in all Instructional Spaces Teaching and Learning Goals Low Impact, Low Cost High Impact, Low Cost Low Impact, High Cost High Impact, High Cost Faculty Development

Key Findings from Interviews: Research Address collaboration needs for multi-disciplinary, multi-institutional research  Need for a continuum of videoconferencing solutions, including desktop conferencing, to reduce travel and increase & improve collaborations Improve grant & other administrative systems to reduce the administrative burden for PIs  Tracking balances, matching funds, proposal preps Infrastructure: Improve/enhance data and file storage infrastructure, archiving and management services

IT Strategic Plan: Research Goals 1.Facilitate/enable local and global scholarly/research collaborations and communications: Connect people and resources  Enable pervasive access from desktops, laptops, offices and other spaces to web and video conferencing (reduce travel, increase collaborations)  Deploy and support document collaboration and other collaborative tools 2.Minimize the administrative burden for PIs and researchers via improved systems, tools and data for proposal/award/other grant administrative activities 3.Provide needed research infrastructure & tools  Provide data and file storage infrastructure and data management services: Support data sharing, reuse, archiving  Provide and support the computational tools and resources (cyberinfrastructure) researchers need to do their work 4.Provide consulting, training, & support for research IT tools & infrastructure

Value/Impact Cost Faculty Development Collaboration Tools, Desktop Videoconferencing Provide Consulting & Support Provide needed infra and tools Research Goals Low Impact, Low Cost High Impact, Low Cost Low Impact, High Cost High Impact, High Cost Minimize Admin. Burden for PIs

Other Key Findings Need for improved administrative systems, support and services; Improving business processes and admin systems Need to address security, risk management, & regulatory compliance issues Need for improved Communications and Web Presence (not an IT issue except in the sense of providing tools, such as content management tools) Community Service: Provide increased public access to University resources

Additional Goals Complete the IT Transformation Implement the Student Services Transformation Develop a comprehensive information security program Continue community service programs such as the Rural Health Network Initiative

Are we on the right track?