Training & Development Towards Building a Learning Organization Kagathara Rajesh
Its All About Playing An …. Integrative and Transformational Role.
Training & Development defined Training Current Jobs Development Future Jobs Objectives Improving Organization Performance Enhance Knowledge & Skill levels
Training & Development Direct link to business strategy Cost or Investment?
Training Investment Leaders @ 3.2% of Payroll Motorola –1% of annual sales HP – 5% of annual revenue
Focus Areas Leadership Development Customer Awareness Employee involvement /Motivation Innovation Process improvement Change management. Cross cultural awareness
Who is responsible?
Training…A Process Pre-Training Training Post Training ‘Training to be effective must be a continuous process’
The Process Flow…. Training Need A,B,C Identification (BTNI, MPDP) A,B,C Analysis Validate Training Needs Classify Training Identify & Understand Coverage
The Process Flow….contd… Select the Trainer, Discuss Methodology Pre-Training material Expectations from Participants Deliver Training Post Training Activity Feedback
Pre-training Phase To determine the relevance of training to the employee’s job To ascertain training will make a difference To link improved job performance to Organizational goals
Training Delivery… Task Design an Induction Training Program for new entrants What are the 3areas you would suggest are mandatory coverage Objective – Familiarization to the organization Duration?
Training Techniques Informational Presentation Simulation Method –Case Studies/Role Plays/Games/In-basket exercise On the job training Sensitivity Training Multimedia Training/E-Learning Assessment Centers/Development Centers 360 Degree feedback/Multi-rater process
Measuring Training Effectiveness –ROI of Training ROI is a comparison of benefits to cost expressed as a percentage of the original investment. It is a way of finding if the training met its goals to an extent that justified its cost Link to business imperatives: Net sales per employee, Gross profit per employee Clearly set objectives & continuous monitoring
Post Training –Kirk Patrick Model 4 5 2 3 1 Training Workplace Reaction & Learning Behavior & Results
Post Training –Kirkpatrick Model
Training Trends….
Training Trends….
Training Trends….
Training Trends….
Training Trends….
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Towards being a Learning Organisation
Towards being a Learning Organisation
Towards being a Learning Organisation
Winning Organisations must move from being just Learning Organinsation to being a Teaching Organisation…. Leadership Engine, Noel Tichy