DIRECTV P.R.

Programming Choices: over 134 channels – there’s something for everyone to watch, regardless of their interests –24 hours a day – 7 days a week! Local Channel Availability: Puerto Rico local channels (WAPA, Univisión PR, Telemundo, WIPR PBS) are included with base programming. For a monthly fee, customers can get U.S. local channels such as ABC, NBC, CBS, FOX and CW. Exclusive Sports Programming: Never miss a game with DIRECTV P.R.’s sports programming. Options include the NFL SUNDAY TICKET™, The Red Zone, and MLB Extra Innings! Top Advantages with DIRECTV P.R.

Products and Packages

Product Offerings The programming charge covers 1-room of programming. Each additional room of programming is an additional monthly charge. Depending on the level of programming selected, customers may be charged an additional fee in order to receive Advanced Equipment functionality. Standard equipment requires a 24-month contract. If service is cancelled before the end of the contract, an ETF of $250 will be charged.

Programming Choices Base Programming Package Premium a la carte Packages Sports Subscriptions Pay Per View (PPV) MPORTANT NOTE REGARDING SPORTS PROGRAMMING: Due to blackout restrictions, Customers who subscribe to base programming, premium packages, sports subscriptions, and PPV events may find that they are not able to view all sporting events scheduled for broadcast. In accordance with blackout rules, customers who subscribe to sports programming may not receive games inside or outside their local market. Blackout restrictions are regulated by that particular team’s owners and the Customer’s zip code, not DIRECTV P.R.

Programming Choices: Extensive Programming with DIRECTV P.R.

Call Monday – Friday Saturday 9 am – 7 pm (EST) 9 am – 6 pm (EST) For information: Representatives: visit MyACN for Reps Customers: visit Order Process

Once DIRECTV P.R. has been installed, you will receive your bill directly from DIRECTV P.R. Please contact DIRECTV P.R. Customer Service at directly with any questions or issues concerning your bill or service. Monday – Sunday 8 am – 10 pm EST Note: This phone number is only serviceable when calling from Puerto Rico After Installation

Tips and Reminders Order by phone at For information, please visit Representatives: MyACN for Reps Customers: (Click on Satellite TV) Installation is not scheduled when you order. DIRECTV P.R. will contact you within 3-5 days to schedule your installation. A complete list of FAQs is available on MyACN for Representatives. Please check these for all Q & As – they are updated regularly

DIRECTV US vs. DIRECTV P.R. DIRECTV USDIRECTV P.R. How to Order Phone and Web or Phone Only Term Agreement18 and 24 months24 months Package Options PREMIER, PLUS HD DVR, PLUS DVR, CHOICE XTRA, CHOICE, FAMILY Digital Ultra, Digital Mega, Digital Lite HD Service AvailabilityYES Local Channel AvailabilityIncluded DTV Protection PlanSeparate ChargeIncluded with DVR purchase Monthly InvoiceNo ChargeAvailable for monthly fee ETFProrated based on timing of cancellation$250 ConfirmationYESNO Installation SchedulingAt time of order DTV P.R. will contact customer within 3-5 days to schedule First receiver FREE (approved credit)YES DVR Service$9.99/month