Strategic Recommendations Jen Nicosia Erin O‘Flaherty Yuki Palermo Lidia Sandoval Ruby Diaz Mark Giancarlo Julia Hornick Justin Little

Overview History Primary Recommendations Asset Management Initiate Remote Workers Distribute through Walgreens Increase Overhead Electrician Specialist Staff Phone Application Smart Grid Reduce Phone Wait Time Supplemental Recommendations

History

Asset Management A company’s assets are often the biggest line item on their financial statement Technology assets are most commonly mismanaged Laptops Monitors Printers Fax machines PDA Asset audits prevents paying taxes and insurance premiums on items that are depreciated or no longer exist

Initiate Remote Workers Allowing employees to work at home consolidates work space and reduces use of company resources Costs $10,000 - $20,000 per year to house an employee in a major metropolitan area

Distribute Products through Walgreens Profit potential Gain competitor’s customer through other outlets Build sustainable image Green energy company Expected 40% ROI Competing in retail market Sustainable No Some competitors already competing within market

Phone Application Minimal maintenance costs Cost to develop app could be up to $150,000 Application includes Service vehicle tracking Tips to reduce energy usage Ability to report an outage Map of current outages Bill payment alerts

Smart Grid Real time information will enable greater reporting for ComEd and consumers will have enhanced control over usage Reporting will help define consumer spending behavior Sustainable

Reduce Phone Wait Time Different options for customers to be able to resolve their concerns quickly and efficiently Customize the web page Pay bill Tips according to the customer Residency Business

Recommendations

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Sources Cited