Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive.

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Presentation transcript:

Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Voice Processing Systems Voice Mail Automated Call attendant Automatic call routing Message notification New features notification when caller leaves message Attach voice messages to messages Easier operation from the PT’s LCD Free software to create custom service menu using PC

Current Range

New Range

KX-TVM50AL 2 Ports Standard 6 Ports Maximum 62 mailboxes + 2 manager 4 hours upto 8 hours recording (Flash Memory) USB Built in Accessories –KX-TVM502 2 Port Expansion Card (2ch) –KX-TVM524 Expansion Memory Card (2ch) –KX-TVM594 LAN interface Card –KX-TVM296 Internal Modem Card

KX-TVM200AL 0 Port Standard 24 Ports Maximum 6 Expansion Slots 1022 Mailbox + 2 manager 128 hours recording (HDD) Accessories –KX-TVM204 Card 4-Port (DPT I/F) –KX-TVM214 4Port DSP Card –KX-TVM296 Internal modem card

Common TVM Features Automated Attendant Service Interview Service Holiday Service Voic Message Waiting Notification Fax Detection Multilingual Voice prompt Direct Mailbox Access Automated Message forward/Copy message

Useful Panasonic Features Caller ID call Routing Caller Name Announcement Personal Greeting for caller ID Intercom Paging Live Call Screening Two-Way Recording Two-Way Transfer

New Features PBX Integration Feature –VM Menu –Timed reminder setting –Display number of new messages on PT –Change Time Service Mode on PBX (Ver.2.0) –Mail Box controlled by PBX (Ver.2.0) Client Application –Windows based administration –Custom Service Builder –Visual Mailbox management (Ver.2.0) –Visual call control (Ver.2.0) LAN Interface – integration

PBX Integration Feature

Subscribers can operate (retrieve messages or set the parameters) by using navigation key or soft keys on the PT with LCD menu. VM Menu supports all subscriber service. Main Menu Receive Msg. Deliver Msg. Check Distribution A.A. Status EXIT ROBINE SCHNEIDER MBX 120 AUG24 03:47PM NEW 00:03:12 **** SHIFT EXIT ERASE STOP 3 messages ROBINE S AUG24 03:47PM! MBX 203 AUG24 11:04AM! AUG24 09:23AM EXIT ERASE PLAY ENTER LCD visual Operation ! PT Model: KX-T7636 (DPT) KX-T7633/T7630 (TVM Version 2) KX-NT136 (IP-PT) PBX: KX-TDA200/100 Ver2.2x or higher VM Menu

Subscribers and Message Manager can set and confirm the timed reminder setting of PBX from his owner’s service. To receive the message, press 1. To deliver a message, press 2. For mailbox management, press 3. For automated attendant status, press 4. To set up message waiting notification, press 5. For other features, press 6. To end this call, press *. For interview mailbox management, press 1. For external message delivery, press 2. To set station call forwarding, press 3. To set timed reminder, press 4. New! To change PBX service mode setting, press 5. New! Current Setting is 8:30 AM Daily (One Time). or Current Setting is not set. To change the setting, press 1. To accept, press 2. To cancel the setting, press 3. Press[6] Press[4] PBX: KX-TDA200/100 Ver2.2x or higher Timed Reminder Setting

The number of unplayed messages will be displayed when the message waiting lamp is lit. PT Model: A compatible Panasonic Proprietary Telephone with 6-line display (such as the KX-T7636 or KX-NT136) 01 JAN. 10:14PM MON Voice Message :002 PROG INFO RING MENU Ex. KX-T7636 The display: “Voice Message :xxx” will be cleared when the message waiting lamp is turned off. PBX: KX-TDA200/100 Ver2.2x or higher Display Number of New Messages on PT

The subscriber who is authorized by COS can change time service mode (Day/Night/Lunch/Break) of own tenant in PBX through VPS. Change Time Service Mode of PBX

PBX can delete messages and change COS Number of specified mailbox for Check-In, Check-Out operation via DPT Integration. PBX sends commands to VM to Check-In: change prompt mode (COS number) of specified mailbox (TVM Ver2.0) Check-Out: delete all messages of specified mailbox Mailbox Control by PBX

Exclusive use interface for VM of TDA PBX. This special interface can give the communication of a voice and the control data only with 1 line between the TDA series PBX and the new voice mail of the maximum 24 port. TVM200 can be connected up 24 ports without using ports of PBX’s line card and TVM DPT Interface Unit. OPB3 Board (TDA) ※ This circuit board occupies 1/3 of the OPB slot VM-Link interface Card Exclusive use interface for VM of TDA PBX Max 24ch Voice and data Option TDA PBX TVM VM-Link Interface

Client Application Integration

The Administrator can program and maintain TVM by using windows- based programming tool on PC through USB, Serial (Internal Modem), or LAN. LAN PC WINDOWS-BASED ADMINISTRATOR Maintenance Console Software More easy and useful Windows-based Administration USBLAN

System Administrator can create Custom Services visually, using KX-TVM Maintenance Console. Each Custom Service and its functions can be edited, arranged using a familiar drag-and-drop interface. LAN PC WINDOWS-BASED ADMINISTRATOR CUSTOM SERVICE BUILDER Refer to TVM Maintenance Console Programming Custom Service Builder USB

- Display a list of messages on client PC via a graphical user interface - Voice messages can be played through the extension, or as.wav files over PC’s speakers VISUAL MAILBOX MANAGEMENT LAN PC PT CLIENT Visual Mailbox Management

- View and control all incoming calls in queue from the client PC via a Windows graphical user interface - Before a call rings your telephone, the Caller ID let’s you see the caller’s name and number so you can choose from several options LAN PC PT CLIENT CALL VISUAL CALL CONTROL -- Function -- Take calls / Record the conversation / Send the call to a particular greeting and mailbox / Transfer the call to another extension / Place the caller on hold Visual Call Control Tell Line

LAN Interface

- Integration - LAN-based Backup Utility (TVM Ver2.0) LAN Features LAN Network Note: The default value of the IP Address of the system is “ ”. It is possible to change the setting in “Utility - LAN Settings”. Refer to TVM Maintenance Console Programming

This feature enables subscribers (including the message manager) to be notified by when they have new messages. The notification will contain the message sender's information, the length of the message, and the number of messages (new/old). A voice message was left from Mary at 9:46 PM on 4 September, of 15 seconds length. New:4, Old:2. Hi John, this is Mary. Please callback urgently! Refer to TVM Maintenance Console Programming Integration

Refer to TVM Maintenance Console Programming Flexible Setting: 1) Voice Message Attachment Subscribers can choose to have the voice message attached to the Notification. 2) Schedule Subscribers can specify the schedule (Time Frame) of the Notification for each day of the week. 3) Deletion of Attached Message Subscribers can specify whether to delete or not the original message in a mailbox after the message attached to an is sent. Integration (Contd…)

A broadcast message was left from System Manager at 9:46 PM on 4 September, of 15 seconds length. New:4, Old:2. Broadcast Message A voice message of urgent priority was left from Mary at 9:46 PM on 4 September, of 15 seconds length. New:4, Old:2. Urgent Message A voice message was left from Suzuki at 9:46 PM on 4 September, of 15 seconds length. New:4, Old:2. Normal Message Mary has received your message. Auto Receipt for Deliver Message for Various Messages: Your external message delivery has received. Auto Receipt for External Deliver Message Integration (Contd…)

Backup and restore system settings and voice messages through LAN LAN-based Backup enables scheduled backup (Daily/Weekly/Monthly/Yearly/Specific Dates) without always connecting a PC via USB or LAN. LAN PC LAN-based Backup Utility LAN

Thank You