Murli Soni: Program Manager Canadian Mental Health Association, BC Division Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry

2 Developed in 2008 to provide easily accessible mental health support options to the primary health care sector Free program for patients with mild- to moderate-depression, anxiety or worry Funded by the BC Ministry of Health to be accessible throughout the province What? – BB Program Overview

3 Bounce Back (BB) offers two levels of evidence-based cognitive- behavioural self-help: 1.Psycho-educational DVD (over 115,000 distributed since 2008) 2.Workbooks + Telephone-Coaching (over 25,000 referrals since 2008) What? – Primary Components

4 Choice of workbooks to address different needs Accessible language and easily understandable concepts What? – Participant-Selected Topics ◦ Understanding why I feel as I do ◦ Worry & stress;  Physical health ◦ Extreme & unhelpful thinking ◦ Reduced activity;  Avoidance ◦ Practical problem-solving ◦ Being assertive;  Using exercise ◦ Sleep problems;  Antidepressants

5 Convenient and quick access to free service Family Doctor or Nurse Practitioner can refer patient Need to complete referral form for coaching component Patient will be contacted by a coach within 5 working days Referrer informed of patient’s progress How to Access

Depressive & Anxious symptoms reduced by half; All significant improvements (n = 5982) Why? – Outcomes / Effectiveness

7 Upon program completion, participants' understanding, knowledge, confidence, and health-related ‘patient activation’ are all substantially increased Over 90% of feedback form respondents rate their experience of BB as ‘good’ or ‘very good’, and are that likely to recommend BB to a friend or family member Participant Feedback: ◦ "Bounce Back is such a practical program, down to earth and very helpful; It has helped me to change my life for better.“ ‐ VCH Participant, March 2014 ◦ “I don’t feel lost anymore. Everything makes sense now, & the books have been incredibly helpful. I’ve been talking about them to all my friends.” ‐ FHA Participant, March 2014 Participant Feedback

8 To request materials or make referrals: ◦ Call your local Bounce Back team at our toll- free phone #: 1 ‐ 866 ‐ 639 ‐ 0522 (in BC) To jump-start the Bounce Back process: ◦ Pick-up a starter-pack of program info & referral resources at our display table To find out more about Bounce Back: ◦ Visit our Website: How? – Contact Information