Federal Aviation Administration 1 of 30 A Process to Prove the Payback on Safety Interventions Dr. Bill Johnson Chief Scientific and Technical Advisor.

Slides:



Advertisements
Similar presentations
Making the Business Case for Safety Management
Advertisements

KPI Familiarisation.
From choice, a world of possibilities IPPFs Clinical Management Information System (CMIS) Knowledge & Information Systems Unit Organizational Effectiveness.
Show Me the Money: Moving From Impact to ROI
MANAGERIAL ACCOUNTING
Measurement, Evaluation and Return on Investment on Communication Campaigns Based on COI Payback and Return on Marketing Investment Report, November 2009.
Sikorsky Aircraft Corporation
Chapter 3 Program Management and Project Evaluation Professor Hossein Saiedian McGraw-Hill Education ISBN
Building the Right Business Case Eric Frantz Solution Consultant - Value Creation, QAD QAD Explore 2012.
Presentation to Frozen Assets Limited Feasibility Study D.M.S Jehan Kanagasingham Lucian Keong Chris Nugent D.M.S.
CSIS 3600 Systems Analysis and Design
University of Toronto at Scarborough © Kersti Wain-Bantin CSCC40 feasibility 1 why address feasibility? to answer the questions... can the project be done.
IT Governance Navigating for Value Michael Vitale 6 May 2003 CIO Conference Steering the Enterprise Through Stormy Seas Image source: Access2000.
Steve Anderson ACT Workforce Development Return on Investment.
The Reality of the Struggle to Align the Business with I.T. Rosana F. Chaidez Large Company Technology Networking Conference June 17th – 18th, 2008.
The Systems Development Life Cycle
Financial Projections (1) – Assumptions and Cash Flow MHR 308 Summer 2002.
The Analyst as a Project Manager
PROJECT EVALUATION. Introduction Evaluation  comparing a proposed project with alternatives and deciding whether to proceed with it Normally carried.
Measuring (and Driving) the Value of Training Bruce Winner, Los Rios CCD – Government Training Academy Bruce blogs to the training community at -
Chief Learning Officer Webinar Sponsored by Skillsoft September 13, 2012 David Vance.
Enterprise Content Management (ECM) Simulator for Return on Investment (ROI)
Project Assessment Essentials of Corporate Finance Chapters 4, 8, 9, 12 Materials Created by Glenn Snyder – San Francisco State University.
Establishing Room Rates
Driving superior return on marketing investment. CMOs have been under the gun to prove the value of their marketing programs Top CMO Challenges Advertising.
MBA/MIS Class #3 September 2, 2008 IT Business Value Financial Justification 1.
CLINICAL ENGINEERING part(3) Dr. Dalia H. Elkamchouchi.
Economics of Sustainability When money speaks, nobody cares for the grammar!
Section 5: Financial Strategy. The Business Plan 1)Executive Summary 2)Market Analysis 3)Resource Analysis 4)Operating Strategy 5)Financial Strategy 6)Contingency.
EATS 2007 Maintenance Conference Aviation Maintenance Market Outlook Berlin October 17, © All rights reserved. VZM Management Services.
Rate and Revenue Considerations When Starting an Energy Efficiency Program APPA’s National Conference June 13 th, 2009 Salt Lake City, Utah Mark Beauchamp,
On Target Group Coaching
The Human Factors Components of a Safety Management System: The US Perspective Dr. William B. Johnson Chief Scientific & Technical Advisor for Human Factors.
Systems Analysis – ITEC 3155 Feasibility Analysis
Human Factors #1 Causal Factor
ICS321 – Management Information Systems Dr. Ken Cosh.
The Insurance Crisis – How To Achieve Sustainable Premiums By Rod Hughes Australian Yachting Federation Insurance & Risk Management Seminar 8 th June 2002.
Quantifying Transportation Needs and Assessing Revenue Options: The Texas Experience presented to The Arkansas Blue Ribbon Committee on Highway Finance.
1 Perform! Benchmark™ - OVERVIEW & DATA CAPTURE INFORMATION Current State Benchmarking & Best Practices Analysis.
Costs and Benefits. Benefits Direct Cost Reduction. Cost displacement. Revenue Enhancement. Indirect Cost Avoidance. Performance Enhancement. Risk Reduction.
Human Factors in Maintenance: A Twenty Year Progress Report Federal Aviation Administration …and still counting William B. Johnson Chief Scientific & Technical.
1 Perform! Benchmark™ - OVERVIEW Current State Benchmarking & Best Practices Analysis Tool for the Public Sector.
Chapter 13 Information Technology Economics. Agenda IT Organization IT Productivity IT Benefits Data Center Economics.
Human Factors in Maintenance: A Twenty Year Progress Report Federal Aviation Administration …and still counting William B. Johnson Chief Scientific & Technical.
William (Bill) Johnson, Ph.D. Chief Scientific and Technical Advisor Human Factors in Aircraft Maintenance Systems Federal Aviation.
Measuring Technical Progress and Potential Impact in Real Time Presented at the American Evaluation Association Conference 2009 by Jerald Hage, Wilbur.
ANALYTICS IN HIGHER EDUCATION: PROGRESS AND PROMISE July 2012 Susan Grajek, PhD Vice President, EDUCAUSE.
SMS, Human Factors and FRMS – A Perspective Capt. Dan Maurino RAeS HF Group Conference on Building Fatigue into Safety Systems Crawley, 30 October 2012.
Airlines and Linear Programming (and other stuff) Dr. Ron Lembke.
Aircraft Maintenance Human Factors 25th and 26th September 2000 The Hatton, London.
Vs >Slash fuel costs as much as 13.2%* by reducing idling, miles driven, & speeding >Complete more jobs and improve service with better dispatch.
Confidential & Proprietary Internal Kaplan Use Only. UNIT 3 PREPARATION OF UNIT BUDGETS AND BUDGET DOCUMENTS – Step 3 of the Budget Process.
Feasibility Analysis for a Software Project Dr. Pedro Mejia Alvarez Seccion de Computacion, CINVESTAV-IPN.
Today-2/18 Market readiness checklist and Executive Summary (15’) Finances- expenses, revenues, and summary (35’) Work Session (60’)  Review Market Research.
UNIT No. 3 Capital Budgeting Nature Significance Technique of Capital Budgeting Pay back Method Accounting Rate of Return Net Present Value Profitability.
National Defense Budget History Total Defense Budget Research, Development, Test, & Evaluation.
Repetitive Stress Injury Reduction R. Lapointe A. Ramos R. Pearson C. Alfonso D. Huet.
STRATEGY IMPLEMENTATION Chapter 7. FUNCTIONAL STRATEGIES These are made up of day to day decisions made at the operating level of the firm, often performed.
Department of Defense Voluntary Protection Programs Center of Excellence Development, Validation, Implementation and Enhancement for a Voluntary Protection.
Department of Defense Voluntary Protection Programs Center of Excellence Development, Validation, Implementation and Enhancement for a Voluntary Protection.
Strategic Information Initiatives Week 5 Analysis Framework.
Slide 1 Systems Analysis and Design with UML Version 2.0 An Object-Oriented Approach, Second Edition Chapter 3: Project Initiation.
Asset Integrity & Reliability Management A Strategic Perspective Andreas de Vries Doha, 15 – 18 May 2016.
Part I Project Initiation.
Best Practices Consortium
Strategy implementation
Maintenance, Repair and Overhaul (MRO) Market & Current Trends in the Sector by Risto Mäeots, CEO.
The Air Traffic Organization: Building Today to Ensure Our Future
TEXAS STATEWIDE TELEPHONE COOPERATIVE, INC.
Presentation transcript:

Federal Aviation Administration 1 of 30 A Process to Prove the Payback on Safety Interventions Dr. Bill Johnson Chief Scientific and Technical Advisor Maintenance Human Factors Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012 Federal Aviation Administration

Federal Aviation Administration 2 of 30 Presentation Plan Finance and Safety ROI Challenges - Solutions Calculating ROI (A detailed example) Other Examples Cautions Q&A Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

Federal Aviation Administration 3 of 30 Why care about ROI Investment in Safety Continuing/ Improving Safety and/or Expense Reduction and/or Revenue Increase

Federal Aviation Administration 4 of 30 Why care about ROI? “If you want to implement/revise safety programs you must show the payoff.”

Federal Aviation Administration 5 of 30 Challenges to ROI of Safety Intangible Cause and Effect Integration-Combination Time Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

Federal Aviation Administration 6 of 30 ROI Solutions SMS Data Emphasis Voluntary Reporting Acceptance

Federal Aviation Administration 7 of 30 Presentation Plan Finance and Safety ROI Challenges - Solutions Calculating ROI (A detailed example) Other Examples Cautions Q&A Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

ROI: Any Questions Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

ROI: From Words to Numbers

Federal Aviation Administration 10 of 30 Example: Fatigue Awareness Training at MRO Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

Federal Aviation Administration 11 of 30 A Few More Challenges to ROI Financial personnel assume ROI responsibility Executives do not demand ROI Corporate culture and ROI Perceived value of ROI Fix problems rather than assign costs Focus on costs Focus on production and schedules Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

Federal Aviation Administration 12 of 30 Example ROI Summary Reduction in A/C damage: $935K (10% of 2010) Reduction in OSHA injury: $119K (10% of 2010) Financial ROI: 312% Probability of success:.8 +/-.1 Reduction in A/C damage: $3M (30% reduction) Reduction in OSHA injury: $184K (15% reduction) * Does not include a 1% system-wide efficiency improvement of $900K Fatigue Awareness Training to 2 hours each Cost was $205 K during 2011 Investment Benefit Forecast* Actual*

Federal Aviation Administration 13 of 30 ROI: Fill in the Boxes

Federal Aviation Administration 14 of 30 The ROI Menu

Federal Aviation Administration 15 of 30 Investment Questions How many personnel trained? How long is training in hours? What is the average hourly rate for trainees? Were there missed opportunity costs during training time? Count time for management and support ? Rate? Cost of special hardware? Amortize? Costs for training development & facilities? Amortize? Schedule for training over time?

Federal Aviation Administration 16 of 30 The Investment Investment to deliver training $204, Investment to deliver training $204,500.00

Federal Aviation Administration 17 of 30 Expected Return Questions What are the safety benefits? How many current safety incidents? How many safety incidents can be reduced? What are the metrics to measure these changes? (e.g., aircraft damage, rework, delivery delay, OSHA injuries,…) Costs associated with each metric? How much will personnel efficiency be improved?

Federal Aviation Administration 18 of 30 The Return - Benefits Investment Benefits $1,053,702 Aircraft Damage OSHA Reportables $ 934,500 $ 119,202 10%

Federal Aviation Administration 19 of 30 The Directions to ROI

Federal Aviation Administration 20 of 30

Federal Aviation Administration 21 of 30 Project Summary (1 of 2) Break Even Point $204.5K $638,461/$ = 3.12

Federal Aviation Administration 22 of 30 Project Summary (2 of 2)

Federal Aviation Administration 23 of 30 Recent ROI Findings Reduction in A/C damage: $935K (10% of 2010) Reduction in OSHA injury: $119K (10% of 2010) Financial ROI: 312% Probability of success:.8 +/-.1 Reduction in A/C damage: $3M (30% reduction) Reduction in OSHA injury: $184K (15% reduction) * Does not include a 1% efficiency improvement of $900K Fatigue Awareness Training to 2 hours each Cost was $205 K during 2011 Investment Benefit Forecast* Actual*

Federal Aviation Administration 24 of 30 Presentation Plan Finance and Safety ROI Challenges - Solutions Calculating ROI (A detailed example) Other Examples Cautions Q&A Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

Federal Aviation Administration 25 of 30 Need More Examples? Org. Type TopicInvest $ Return $ Break Even ROI 2Q % ROI 4Q % ROI 5Q % MRO FRMS Training K1.1 M1.5 Qtr Airline Wheel Installation 24.5K1.7 M0.6 Qtr MRO Windscreen Service 1.8K75.1 K1.0 Qtr Airline Ramp Comm. 3.1 M6.8 M5.0 Qtr Airline Paint Hangar 16.0 K120.0 K1.0 Qtr Airline Hangar Damage 56.0 K390K2.0 Qtr

Federal Aviation Administration 26 of 30 Cautions Real world vs. Controlled laboratory Diligence on estimates Be conservative Expect surprises

Federal Aviation Administration 27 of 30 What you can do next Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012 Your SMS provides the data Try the formula ROI considerations will increase Knowledge equals power

Federal Aviation Administration 28 of 30 Presentation Summary Finance and Safety ROI Challenges - Solutions Calculating ROI (A detailed example) Other Examples Cautions Q&A Shell Aircraft Safety Seminar 2012 Human Factors –Safety’s Vital Ingredient The Hague, Netherlands October 2012

Federal Aviation Administration 29 of 30 Why care about ROI? “…safety and profitability are the mutually inclusive #1 priority for most industries especially transportation…” B. Johnson, Paragraph 1 of this conference paper.

Federal Aviation Administration 30 of 30 Questions - Discussion