The DUNSRight TM Quality Process: The Power Behind Quality Information

DUNSRight, the power behind quality information 2 D&B's Intense Commitment to our Customers Reflects in our Aspiration... To be – something we are always striving to achieve The most trusted – a level of trust that is unrivaled and is built on our 160-year heritage Source – the one and only place a customer can and should go for business information Business insight – what we provide; not just data, not just information So our customers can – we always want to enable our customers; you come first and our success depends on your success Decide with confidence – to make critical business decisions with the utmost confidence with D&B; what our Brand stands behind. To be the most trusted source of business insight so our customers can decide with confidence

DUNSRight, the power behind quality information 3 Everyday You Make Decisions That Greatly Impact and Can Even Make or Break Your Business In Risk Management Understanding and managing total risk exposure within your existing customer portfolio Identifying and aggressively collecting on high-risk accounts Benefiting from frequent assessment of the risk of all your customers Using your credit resources more efficiently to save money In Sales & Marketing Uncovering who and how big your most important customers are Exploiting untapped opportunities within these customers Acquiring new high-growth customers that look like your best existing customers Re-allocating your sales force resources based on revealed growth In Supply Management Understanding when and how to reduce suppliers to increase your negotiating leverage and find significant savings Uncovering risks and dependencies on suppliers to reduce exposure to supplier failure

DUNSRight, the power behind quality information 4 The Success of These Business Decisions Depends Largely on the Quality of the Information Behind Them Quality of Information? Assess risk more frequently Identify high-risk accounts Reduce exposure to suppliers Manage total risk exposure Acquire new high-growth customers Exploit untapped opportunities with existing customers Increase negotiating power with suppliers Align sales resources Decisions

DUNSRight, the power behind quality information 5 Quality Is Determined By How Accurate, Complete, Timely and Consistent the Information Is Quality of Information = Accuracy Completeness Timeliness + Cross-Border Consistency Assess risk more frequently Identify high-risk accounts Reduce exposure to suppliers Manage total risk exposure Acquire new high-growth customers Exploit untapped opportunities with existing customers Increase negotiating power with suppliers Align sales resources Decisions

DUNSRight, the power behind quality information 6 Quality Information Because There Are Thousands of Sources of Data, It Is Challenging to Ensure That Your Decisions are Based on Quality Information … Decisions ???? Thousands of Sources of Data

DUNSRight, the power behind quality information 7 … Particularly, When Business Changes So Frequently In the next 60 minutes … 251 businesses will have a suit, lien or judgment filed against them 183 business telephone numbers will change or be disconnected 43 business addresses will change 36 directorship (CEO, CFO, etc.) changes will occur 33 new businesses will open their doors 8 companies will change their names 7 businesses will file for bankruptcy So in a year… 21% of CEO’s will change 20% of all addresses change 18% of telephone numbers will change 17% of business names will change

DUNSRight, the power behind quality information 8 We Have Over 160 Years of Experience in Collecting from Multiple Sources and Enhancing Data Into the Quality Information that Drives Profitable Decisions Quality Information Decisions Thousands of Sources of Data

DUNSRight, the power behind quality information 9 This Process of Collecting and Enhancing Data is Called DUNSRight TM and Consists of Quality Assurance Plus Five Quality Drivers Global Data Collection 1 Entity Matching 2 D-U-N-S Number® 3 Corporate Linkage 4 Predictive Indicators 5 D&B Global Database Quality Information Quality Assurance

DUNSRight, the power behind quality information 10 The Foundation of DUNSRight is Quality Assurance – Our Continuous 2000 Automated Checks To Ensure the Data is Meeting Our High Quality Standards Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 Quality Assurance D&B Global Database Quality Information

DUNSRight, the power behind quality information 11 DUNSRight’s Five Quality Drivers Work Sequentially to Enhance the Data and Make it Actionable Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 D&B Global Database Quality Information Quality Assurance

DUNSRight, the power behind quality information 12 During the First Driver - Global Data Collection - We Bring Together Data from a Variety of Sources Worldwide … Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 Quality Assurance D&B Global Database Quality Information

DUNSRight, the power behind quality information 13 … Then we Integrate the Data into the D&B Database Through our Patented Entity Matching, Resulting in a Single, More Accurate Picture of Each Business Entity Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 Quality Assurance D&B Global Database Quality Information

DUNSRight, the power behind quality information 14 Next We Apply the D-U-N-S® Number As a Unique Means of Identifying and Tracking the Business Globally Through Any Changes It Goes Through Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 Quality Assurance D&B Global Database Quality Information

DUNSRight, the power behind quality information 15 The D-U-N-S® Number also enables Corporate Linkage to Build Corporate Families to provide a View of Total Corporate Risk and Opportunity Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 Quality Assurance D&B Global Database Quality Information

DUNSRight, the power behind quality information 16 Finally, Predictive Indicators Use Statistical Analysis to Indicate the Likelihood of a Business to Perform in a Specific Way in the Future Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 Quality Assurance D&B Global Database Quality Information

DUNSRight, the power behind quality information 17 As a Result, You Not Only Have Access to the World’s Largest Global Business Database... D&B Global Database Over 105 million businesses Over 200 countries Over 1.5 Million Daily Updates D&B D-U-N-S ® Number

DUNSRight, the power behind quality information You Also Have Confidence in the Quality of the Information Enabling Your Decisions Global Data Collection 1 Entity Matching 2 D-U-N-S Number 3 Corporate Linkage 4 Predictive Indicators 5 Quality Assurance D&B Global Database Quality Information

DUNSRight, the power behind quality information 19 D&B Quality Information D&B Quality Information is at the Foundation of Our Risk Management, Sales & Marketing, Supply Management and E-Business Solutions... D&B Global Database Quality Assurance Quality Drivers Decisions DUNSRight

DUNSRight, the power behind quality information 20 Leverage the Full D&B Database 100 million businesses Direct investigations, news and media Payment and financial information Public records and government registries Web sources and directories Direct Contact with Companies Phone Web Third-Party Sources Business partner network (PRONet & CCR) Select state and local government agency files Independent certification agencies Directories, list providers Partnerships and alliances, member organizations, chambers, etc sources - including federal, state and local agencies - provide the breadth to the world’s most complete supplier diversity database D&B Supplier Diversity Database 17 Million Small Businesses 4.3 Million Socio-Economic Classifications D&B D-U-N-S® Number Data Content

DUNSRight, the power behind quality information million small businesses and 4.3 million socio- economic classifications contribute to the depth of our supplier diversity database May 2006 ClassificationFile Counts Small Businesses17,190,792 Women-Owned Businesses3,144,782 Minority-Owned Businesses:843,752 Hispanic227,044 Asian149,845 African American/Black158,767 Native American29,819 Indian Sub-Continent29,700 Minority/Type Not Specified247,711 Veteran (Includes Vietnam and Service Disabled)241,123 Small Disadvantaged Businesses17,016 HUBZones12,778 8(a)14,192 Historically Black Colleges/Minority Institutions875 Labor Surplus Areas7,388,963 Data Content

DUNSRight, the power behind quality information 22 There are several tools to keep your D&B listing as robust as possible D&B eUpdate is a simple tool you can use to ensure our database contains only the most up-to-date information on your business.  eUpdate provides: Free online access to the most current Business Information Report on your business  The ability to review and update your company profile online - free of charge - 24 hours a day  Over 80 elements are available for update  Extensive validation & verification system  Over 800 validations, including Fraud Alert Software  Phone verifications as needed D&B validates all business once a year Use phone call from D&B to verify or change key identification information

DUNSRight, the power behind quality information 23 eUpdate is available through dnb.com. Click on “Manage Your Company Profile” to sign up

DUNSRight, the power behind quality information 24 So You Can Be D&B Sure About Your Critical Business Decisions Don’t Just Be Sure. Be D&B Sure. TM