The ‘Future’ of ICT A Presentation Club of Amsterdam Centre for Consulting Excellence International Business Liaisons

The history of ICT over the last 30 years Quite a trip

How would one label the maturity of ICT today and why

What are the main problems in ICT today

The Role of the CIO

What is going to happen in the next 20 years What is going to happen in the next 20 years

Current focus area’s of innovation

In 20 years from now, will ICT still be an industry

NewCo ICT Industries Information Telcos Banking Government Retail Health Transport Linking all services in ICT

The Holistic Approach in ICT Information Technology Business Processes People Strategy 1.Vision, mission, strategy & objectives 2. Choose your business model: - Operation excellence - Customer intimacy - Product leadership 3. Define & design the operating model HRM aspects: - Training & education, trainingplans - Assignments on projects - Competence mgt. - etc ICT aspects: - Methods, tools, techniques - Development environment - Architecture - Infrastructure - etc Workflow mgt. Workload mgt. etc

The ICT implementation “ the embedded problems of a successful ICT presence and its strategies for sustained quality in operations, are to be projected on the type of organization, the processes involved within a company and consequently, in the creation of quality generated managerial directions and the instructions given!” A problem of Topology A problem of Topology

How do we see this World Work

GDP Distribution in 1992

GDP by Globalization 2020

The Realistic ICT Approach An unprecidented Business Process Flow Analyses, aimed at the highest ROI goals set from current offerings and use, for proven sustained profitability in your ICT & Automation!