Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Customer Service and Communication MSgt Armando Trevino HQ AETC/CCP.

Slides:

Advertisements

Similar presentations

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Time Management MSgt Pablo Morales HQ AETC/LG-EM 05 Sep 2002.

Advertisements

Civilian Personnel. Overview Why employ civilians Why employ civilians Basic policies for management of DoD civilian positions Basic policies for management.

Performance Feedback.

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Awards and Decorations SMSgt Barb Dungan 12FTW/CAA 4 Sep 02.

Enlisted Performance Reports

USAF First Sergeant Academy

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Coping with Change TSgt Ruben M. Perez AFOMS/OMYB 3 Sep 02.

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Counseling MSgt Luis Adams 12 CES/CEOI 5 Sep 2002.

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Interpersonal Relationships & Team Building SMSgt Bobby Harris.

Member in School Supervisor writes Narrative-Only PRF/ coords SR approval SR/appointee gives copy of approved N-O PRF (sealed if necessary) to individual.

Performance Feedback.

Significant Dates Job postings begin:October 3, 2011 Interviews begin:October 18, 2011 Work term begins:January 2, 2012.

How long should I keep ? NMAC, ELECTRONIC MAIL.

OVERVIEW Program Features Program Services Users / Providers

Lesson 1. Course Outline E-Commerce and its types, Internet and WWW Basics, Internet standards and protocols, IP addressing, Data communication on internet,

Civilian Personnel. Overview Why employ civilians? Basic policies for management of DoD civilian positions Position descriptions General schedule (GS)

Every Airman a Force Multiplier Brought to you by: AFMentor.comAFMentor.com The Enlisted Force Structure (AFI ) FIRST-TERM AIRMAN’S CENTER.

THE ENLISTED FORCE Overview Enlisted Force Foundation US Air Force Enlisted Force Evolution World War II The Career Force CMSAF and SEAs The Enlisted.

Human Relations and Communications

Performance Feedback. Overview Definition / Objective Types of Feedback Feedback Process Rater Errors Avoiding Rater Errors Requirements Feedback Forms.

Training & Performance MEGA BLOKS Eric Warner.

SANTA ROSA DISTRICT SCHOOLS , Internet, and Social Media Acceptable Use and Risk Policy 1.

Intranets, Extranets, and Enterprise Collaboration.

Learning from discussion Sandra Clarke University of Greenwich.

Annual Review Process Georgi Lowe UWSA Office of Human Resources & Workforce Diversity.

How to Get Promoted Houston Medical Response Group Texas Medical Rangers.

Introduction to AS400 National Security Affairs and Preparation for Active Duty.

Business Etiquette. “There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these.

THE ENLISTED FORCE Overview Enlisted Force Foundation US Air Force Enlisted Force Evolution World War II The Career Force CMSAF and SEAs The Enlisted.

This PowerPoint presentation will show you how to use your productively and successfully.

Make them feel Comfortable Greet them with a smile Be nice and friendly Always use their first name Talk about fun new things in life, don’t be pessimistic.

WebSDR Encryption. 2 Background – WebSDR SDRs designated For Official Use Only (FOUO) since 2006 – DoD R (Appendix 3) says the data which.

Preparing for Job Opportunities Finding a Job & Securing an Interview Copyright © Texas Education Agency, All rights reserved.

 Board Policy GBEAA (The Internet Acceptable Use Policy): › “Employees will have access to the Internet for the purpose of instruction, resources and.

The Enlisted Force Structure

Communicating Effectively

Next ETCH Confidentiality and HIPAA Annual Review What you need to know. The Privacy Rule 1.

Counseling and Evaluations for the Noncommissioned Officer 1.

Duties, Responsibilities and Authority of the NCO

Sept 2009 Web Services Team / ISAS / DMU What does this cover? 1. myDMU information portal 2.Blackboard a web learning system 3. DMU Google mail.

Jason Thigpen LEAD 520 Final Project.  Coaching  My style is more of bring you along rather than directive at first.  However, as time goes on expectations.

1 NTTC/NTC ERO Training 2011 Tax Year 2007 ERO TRAINING ELECTRONIC RETURN ORIGINATOR (ERO) (Transmitter in Tax-Wise)

Belle Vernon Area Middle School – 7 th Grade Orientation Welcome Students & Parents/Guardians!

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Replenishing the Combat Capability of America’s Air Force WIDE.

U.S. General Services Administration Office of Governmentwide Policy GSA EXPO May 4, 2010 Lee Ellis U.S. General Services Administration Office of Governmentwide.

United States District Court for the District of Utah Welcome to ECF Attorney Training. Please make sure you have picked up all materials located at the.

Unprofessional Relationships

1 Unprofessional Relationships. 2 Overview  AFI Professional Relations Unprofessional Relationships Fraternization  Responsibilities Personal/Commander/Supervisor.

Initial Entry Training

PRF Process Member selected for School For AF Officers

How to succeed in Capstone Projects Fall 2009 Presented by: Dr. Bun Yue Chair, Division of Computing and Mathematics August 2009 University of Houston.

SAME Update Clayton H. Perry, F.SAME 2 Our Mission T To promote and facilitate engineering support for national security by developing and enhancing.

Lesson 7 The Chain of Command and What it Means to the USAF and CAP Slide 1 USAF and CAP Chain of Command.

Take out a piece of paper – Draw this & fill in the ? ? ? ? ?

Project Cost Estimating Improvement Actions, Results and Trends CTC Briefing March 16, 2006.

Electronic Data Interchange

Overview In this tutorial you will: identify different ways to access review your own skills identify rules to follow when using . There.

Welcome to our webinar! Here are some directions for you… When you first join a session, the Control Panel appears on the right side of your screen. Use.

Proper Internet and Social Media Usage Internet Usage While on Premise Board Policy GBEAA (The Internet Acceptable Use Policy): “Employees will.

Civil Air Patrol NCO Program

Visibook is instant, simple, and dynamic appointment booking We're headquartered in San Francisco, California "Visibook is awesome. My entire studio was.

Supervisor’s Employee Work Folder

Welcome and Course Overview

Relay Online in New England

ONBOARDING IDEAS This form provides you with some ideas for onboarding your employee. Because every role is different, you will most likely have additional.

SQUADRON LEADERSHIP SCHOOL Seminar 3.1 Squadrons: The Heart of CAP

Civilian Personnel.

Registration, Role Request, and Appointment for OA/OPCs and A/OPCs

HOW TO CREATE YAHOO MAIL ACCOUNT Click Here oo-technical-support.html If you don’t have Yahoo mail account so that you.

Presentation transcript:

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Customer Service and Communication MSgt Armando Trevino HQ AETC/CCP 4 September 2002

TEAM RANDOLPH NCO ORIENTATION COURSE SERVICE WITH A SMILE Basic Training NCOs are Professionals RHIP Lead by Example Customer Service

TEAM RANDOLPH NCO ORIENTATION COURSE Formal –Chain of Command –Unit Advisory Council –Private Organizations (Military and Local) Informal –Web Page –Always Listen and Ask Questions –Share Information with others –Seek Information from others –Read, Read, Read Feedback

TEAM RANDOLPH NCO ORIENTATION COURSE Electronic Mail Management and Use, AFI is Official Communication, AFI Two Types: Organizational and Individual Electronic Communication

TEAM RANDOLPH NCO ORIENTATION COURSE Electronic Communication Protocol If it is urgent, follow up with a phone call Dont Go Direct Transmitting Official Taskings Use Organizational Accounts Send Courtesy Copy to Your Supervisor

TEAM RANDOLPH NCO ORIENTATION COURSE Electronic Communication Organizational is considered authoritative when a signature is indicated and the term SIGNED is used, AFMAN and AFH –Correct //SIGNED// ARMANDO TREVINO, MSgt, USAF Superintendent, AETC Protocol –In Correct //Signed// MSgt Trevino One Team One Fight One Air Force

TEAM RANDOLPH NCO ORIENTATION COURSE Electronic Communication Formal policies exist in each organization Individual Security Issues (No classified)

TEAM RANDOLPH NCO ORIENTATION COURSE References DOD5400.7/R/AF Sup 1, DoD Freedom of Information Act Program AFI , Software Management AFI , Management and Use AFI , Transmission of Information Via the Internet AFMAN , Preparing Official Communication AFI , Air Force Privacy Act Program AFH , The Tongue and Quill AFMAN , Management of Records AFMAN , Records of Disposition Schedule AFPAM , PFE

TEAM RANDOLPH NCO ORIENTATION COURSE Questions?

Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Congratulations and Good Luck MSgt Armando Trevino HQ AETC/CCP ( )