DEPARTMENT OF HOME AFFAIRS PRESENTATION TO THE PORTFOLIO COMMITTE 6 MARCH 2012

2 TABLE OF CONTENTS  BACKGROUND OF WAIO  KEY BENEFITS  IT PLANS- DHA SYSTEM MODERNISATION  WAYFORWARD

3 BACKGROUND  The Department of Home Affairs envisaged changing the manual processes where paper forms are used as a main interface with its clients and systems to a total paperless environment where all transactions are committed online and real-time.  The WAIO project was to supply a “turn-key” solution for an integrated core system based on the General Live Capture Concept (GLCC).  The proposed design of the system consisted of Integrated Core Business Application (ICBA), a set of Integrated Client Services Consoles (ICSC) for the DHA front offices locally and internationally.

4 BACKGROUN CONT…  In summary, the system was to provide solution for both Immigration and Civic services by integrating the National Population Register (NPR), National Immigration Information System (NIIS) and Movement Control System (MCS).  Furthermore, Home Affairs National Identity System (HANIS )and Integrated Electronic Document Management System (IEDMS) were to be interfaced into the core system.

5 KEY BENEFITS Eliminate manual and tedious processes; Reduce the vast amounts of paper; Ensure acceptable fingerprints quality at offices of application; Improve Turnaround Times for “enabling documents” applications; Eradicate future “Back Record Conversion”; Improve Overall Security; Improve agility through the use of workflow and compliance to Service Oriented Architecture; Improve integrity through the enforcement of business rules; Introduce the General Live Capture Concept (GLCC) with Highly Configurable Counters housing Integrated Client Service Consoles (ICSC) backed by Fault-tolerant Controllers for offline processing at any office in order to address the office counters, queuing and ‘look & feel’.

DHA SYSTEMS MODENISATION PROGRAM National Identification System with inherent Biometrics security features Replacement of National Immigration Information System (NIIS- Asylum Seeker Management System) and National Population Register (NPR) Live Capture for Passport and ID Online application system- Permitting/ Visa solution and Civics Electronic Queue Management Systems (eQMS)

DHA SYSTEMS MODENISATION PROGRAM conti.. Electronic Movement Control System (eMCS) Electronic Document Management System (EDMS) Infrastructure Upgrade Contact Centre/ Customer Services Trusted Travellers System ID Smart Card

8 Way forward (Post WAIO Settlement )  Finalization of a “Definitive Agreement” with key stakeholders (Gijima and SARS)  Definition of Scope and Statement of Work of the project - Total Project cost of R1 283 billion  This will include a Bill of materials to determine specific cost of each project  Implementation of the IT Modernization program to begin in the next financial year- 2012/ 13

9 THANK YOU