Presented by Jerry L. VerDuft, MSQA To ASQ Section 1312 September 10,2008 Distance Learning

Current Need for Quality Knowledge Business sectors can no longer ignore quality (private nor public) Organizations are demanding and seeking quality professionals Multi-skilled employees are on the rise Many engineering professionals are seeking QA degrees Quality Knowledge is becoming a critical path to employee advancement

Popularity of Distance Learning Students may enroll from any location Students may access course lectures, assignments, and discussion at any time – don’t have to be in a classroom at a specific time and place Most Distance Learning faculty members are carefully selected based upon academic achievement and extensive real-world experience Multiple web links

California State University Dominguez Hills (CSUDH) Offers both a BSQA on-line degree program and an MSQA on-line degree program Also offers a BSQA with a Measurement Science option On-line degree programs require no on-campus attendance

CSUDH Accredited by the Western Association of Schools and Colleges (WASC) BSQA and MSQA approved by WASC All Programs completely on the internet – no on campus requirement ever

BSQA Mission Statement The BSQA Program provides the academic environment and the requisite courses to blend the basic sciences, technologies, management principles, quality concepts, and statistical tools needed to prepare professionals for a career in Quality Assurance Also designed to serve working professionals already in the field seeking career enhancement

CSUDH BSQA Admission Program Requirements Minimum of 56 units and completion of all general education requirements with a 2.0 GPA Completion of one semester of college level calculus Test of English as a Foreign Language (TOEFL) score of 550 for students whose primary language of instruction was not English

BSQA Program Requirements 120 units including General Education and statutory requirements 30 units of lower division requirements which includes QAS 200 Fundamentals of Measurement Science 43 units of upper division requirements which includes QAS 498 Directed Research and QAS 499 Senior Project

BSQA Upper Division Courses Analog Electronics Interpretation of Technical Documentation Technical Communications Statistical Quality Control and Inspection The Manufacturing Process Quality Auditing Safety and Reliability Lean Manufacturing Quality Improvement Purchasing and Procurement Systems Failure Analysis Value Based Quality Internship in Quality Assurance OR Directed Research in Quality Assurance Senior Project

BSQA Benefits Prepares QA Professionals for careers in design, development, manufacturing, and support processes and service Provides an interdisciplinary approach Provides both theory and practice through interaction with students from different business sectors and leading quality professionals Provides well-rounded knowledge of quality sciences as well as preparation for advanced studies Allows students to customize their programs of study Develops problem solving skills with a customer based focus leading to continuous improvement

CSUDH MSQA Admission Requirements Hold a Baccalaureate Degree in a technical field from an accredited institution or, if non-technical degree, approval from the CSUDH QA Academic Program Committee Have a background which includes college level mathematics and computer concepts Achieved a GPA of 2.5 or higher in the last 60 units completed Be in “good standing” at the last educational institute attended

MSQA Program Requirements Foreign students must receive a minimum of 550 on the Test of English as a Foreign Language (TOEFL) Complete 33 units of approved graduate course work which includes 1 elective for manufacturing; 3 electives for Service and Health Care

Manufacturing Courses Advanced Probability and Statistics Quality Function Management and TQM Reliability Statistical Quality Control and Sampling Advanced Experimental Design Human Factors in Quality Assurance Measurement and Testing Techniques Quality Project Management and Productivity Special Topics by Directed Study Project Thesis One Elective

Service and Health Care Courses Quality Function Management and TQM Human Factors in Quality Assurance Quality Project Management and Productivity Statistical Quality Control for Service Professionals Customer Satisfaction and Quality Assurance Quality Assurance for the Service Delivery Process Special Topics by Directed Study Project Thesis Three electives

Elective Courses Quality Cost and Supplier Evaluation Process Control Capability Applied Systems Reliability, Maintainability and Safety Software Reliability Quality Assurance for Automated Systems Customer Satisfaction and Quality Assurance Supplier Quality Assurance Lean Thinking Good Manufacturing Practices Risk Management Evaluation and Outcome Analysis for Healthcare Delivery

Focus of both BSQA and MSQA Programs Preventive Quality Assurance Customer satisfaction is always the primary goal Application is the key

Schedule and Cost of Internet Courses All course schedules can be found on the web: Cost of both BSQA and MSQA 3 unit courses is $630 per course

MSQA Contact Points Rodger Hamrick, Program Enrollment Specialist Milt Krivokuca, Program Coordinator and Advisor