2013 NCPMI Annual Conference Lee Congdon Chief Information

2013 NCPMI Annual Conference You must analyze your situation There are no guaranteed formulas Situations are not static Challenge creates opportunity

2013 NCPMI Annual Conference Moving from industrial to information society Old tools are becoming less relevant Consumer solutions are driving technology Always connected is the norm Social tools are dominating

2013 NCPMI Annual Conference Collaboration and contention Appetite for and acceptance of change Pace of change in external climate Resource constraints Tactical versus strategic

2013 NCPMI Annual Conference The Open Source Way is our leadership style at Red Hat If you have the culture you need, cherish and nurture it If you don’t have it, you and your organization must build it

2013 NCPMI Annual Conference Right people Solid leadership Relevant objectives Right motivation Growth opportunities

2013 NCPMI Annual Conference Project and program management enables strong leadership Without basic capability, leading change becomes even more difficult Industry best practices can help

2013 NCPMI Annual Conference Great starting point for what you need Obviously, must be tailored Help and documentation available Not the ultimate goal

2013 NCPMI Annual Conference Just because it works today… Sometimes it takes multiple approaches Fail fast is worth considering Foster an expectation of innovation

2013 NCPMI Annual Conference Even more mobile Even more social Ubiquitous, utility computing (= “cloud”) Global audience

2013 NCPMI Annual Conference Traditional means will continue Business social is the new frontier Internal and external communications are both essential Personal and work personas are becoming less independent

2013 NCPMI Annual Conference Passion for the mission Global is the new normal Rapid growth is a great problem to have Resources play a vital role People remain the essential ingredient

2013 NCPMI Annual Conference People thrive when they are part of a community connected by their ideas and passions

2013 NCPMI Annual Conference People grow and learn by sharing, not withholding information

2013 NCPMI Annual Conference The best ideas win Respect is earned by making visible contributions, rather than just by title or rank

2013 NCPMI Annual Conference People are given the opportunity to offer ideas and feedback to both peers and leaders

2013 NCPMI Annual Conference These traits lay the foundation for leading the Red Hat way, but people must also trust that a leader has their best interests at heart

2013 NCPMI Annual Conference Put a vision in place early Repeat it and communicate it Change it carefully

2013 NCPMI Annual Conference You won’t be appreciated Adapt and prioritize Generate value You won’t be (fully) appreciated

2013 NCPMI Annual Conference Have a plan, but don’t be locked in Since things change, you must change Listen to your people and your customers Listen to your boss, your CEO, your Board Monitor the environment

2013 NCPMI Annual Conference Friends and frenemies Know the sources of power in your enterprise Long term collaboration Tactical collaboration

2013 NCPMI Annual Conference Management is doing things right; leadership is doing the right things Peter F. Drucker

2013 NCPMI Annual Conference Lee Congdon Chief Information

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