Hampel Oil Dist.

Hampel Oil - History AW Hampel founder; began in fuel business in 1946 in Wichita, Ks Incorporated in 1976 From 1976 – present: 10 acquisitions 2005 purchased Chem Service Since then modern facilities have been built from the ground up: – Sayre, Ok – Cresson, TX, Monahan, TX – Searcy, AR – Hondo, TX – Alva, OK, – Marshall, TX (land acquired)

Hampel Oil - Current Status Owned and operated by four 2 nd generation brothers Ten 3 rd gens employed w/business continuity plan in place 35 + years in business Approximately 165 employees Fourteen locations in Oklahoma, Texas, Arkansas and Kansas Annual sales – 45 – 55 million gallons of fuel – 5 million gallons of lubricants Growth rate of approximately 10% per year

Safety Safety first “A” rating in ISNetworld In-house safety manager Rigorous in-house safety policies Frequent in-house facility audits Frequent, and regular employee training

Environmental All facilities have an SPCC plan All facilities employ good engineering standards of construction and operation to prevent oil spills Environmentally conscious business culture

Customer Service Fundamentals Get the customer what he wants Get it to him on-time Bill it correctly

5 – Step Customer Service Promise We will arrive on time We will be professional We will respect our customer’s property We will communicate effectively and be responsive to our customer’s needs We are dedicated to 100% customer service

Customer Service A formal written internal policy on how to handle customer service Each branch operation has a formal Operations Plan – outlining the how-to’s of providing superior customer service Branch organizations that are properly staffed to follow thru on our promises Properly equipped and trained personnel

Primary Products Focus Fuel Lubricants Chemicals DEF

Industries Served Agriculture Natural gas production Oil Field Highway construction Trucking Manufacturing

Service Areas

Basis of Our Past Successes Safety first Customer service mentality Culture of entrepreneurship Innovation Always seeking best practices Hire, retain and motivate key personnel

Current Infrastructure SAP based dispatch software Fleet of transports (6500 gal tankers) Fleet of tankwagons (4000 gal bobtails) Over 80 drivers with CDL’s and hazmat endorsements Deliveries in all lubricant type of packages, totes, drums, kegs, pails and cartons

Modern Distribution Facility

Delivery Equipment

Customer Loaned Equipment

Thank You The management team at Hampel Oil