REMINDER Check in on the COLLABORATE mobile app How To Select The Right Key Performance Indicators Prepared by: Ron Dimon Partner, Advisory Services CheckPoint Consulting, LLC …and Start Measuring What Matters Session ID#: 13843

Presenter: Ron Dimon ■Author of “Enterprise Performance Management Done Right ” (John Wiley & Sons, 2013) ■30 years of Finance & BI systems and process consulting ▪9 with Deloitte ▪9 with Hyperion Solutions (now Oracle) ▪Advisory Services Partner with CheckPoint Consulting

CheckPoint Consulting Overview 3 Implementation services provider specializing in Oracle Enterprise Performance Management (EPM) and Business Intelligence (BI) technology Oracle Platinum Partner Offices in New York, Michigan, Illinois, Indiana, and Texas Focused on providing complete solutions from conceptualization through post-implementation support MISSION: To be the premier Enterprise Performance Management and Business Intelligence consulting firm, specializing in large, complex, multi-phase, multi- vendor implementations.

The Problem ■Tons of reports, ounces of insight ■Silos: more argument then agreement ■Low confidence in the numbers ■Business Operations Reviews = The Wild West ■Not moving the needle (not even seeing the needle!)

Today’s Objective 1.See a way forward to cut through the mess of reports, metrics, KPIs, and half-eaten dashboards to a world where data is working for you and giving you a competitive advantage.

How it’s Done Today ■Deliver whatever data we have, let the users sort it out ■Send a questionnaire ■Select from a list of metrics ■Do what we’ve always done ■Avoid the problem and maybe it will go away

A Better Path ■Take A Holistic look at the organization ■Engaging with the business ■Getting agreement across the silos ■Seeing the impact of the value chain ■Alignment with strategic objectives ■Prioritization based on business value and ‘do-ability’

The Trick! ■Visualizing Value while engaging stakeholders

Generic Value Map

Finance Department

“What drives Value?” Business Priorities Customer Retention Employee Engagement Cost Qualified Leads

Prioritization & IMPACT

Prioritization Criteria (Weighted) ■Business Value ▪Number of connections on value map (0.25) ▪Number of mentions on value map (0.50) ▪Relative Materiality (0.15) ▪Relative Volatility (0.10) ■Ease of Implementation ▪Data Availability & Integration (0.40) ▪Data Quality (0.30) ▪Data Granularity match (0.20) ▪System & Process readiness (0.10)

Prioritize Initiatives High Low HardEasy

A Management Operating System ■Enable fact-based debates ■Plan for surprises ■Make fact-based decisions ■Improve Accountability ■Get new insights ■Drive continuous improvement

Planning Annual Plan Forecast Workforce CapEx Modelin g Strat Plan What If Scenarios P&L, B/S, C/F Analytics Trending Variance Profitability Root-Cause Common Rules Common Definitions Common Hierarchies Automated tie-out Drill down, slice/dice Self-serve, Metrics Constraints Drivers + Targets Variance Re-Forecast Predictive Fact-based Statutory Consolidation, Flash Management Consolidation Reporting STRATEGIC OBJECTVES TRANSACTIONAL EXECUTION What do we want to happen? How will it happen (who, what, by when?) What happened? Why did we get what we got?

Planning Annual Plan Forecast Workforce CapEx Modelin g Strat Plan What If Scenarios P&L, B/S, C/F Analytics Trending Variance Profitability Root-Cause Common Rules Common Definitions Common Hierarchies Automated tie-out Drill down, slice/dice Self-serve, Metrics Constraints Drivers + Targets Variance Re-Forecast Predictive Fact-based Statutory Consolidation, Flash Management Consolidation Reporting STRATEGIC OBJECTVES TRANSACTIONAL EXECUTION What do we want to happen? How will it happen (who, what, by when?) What happened? Why did we get what we got? Hyperion Planning Hyperion Financial Management Hyperion Financial Reporting Hyperion Financial Management Hyperion Financial Reporting Hyperion Essbase HPCM Hyperion Essbase HPCM Hyperion Strategic Finance Crystal Ball Hyperion Strategic Finance Crystal Ball Financial Data Quality Management Data Relationship Management Automated Reconciliation Management Financial Data Quality Management Data Relationship Management Automated Reconciliation Management

A Desired Future State ■Everyone aligned & in agreement ▪Debating about the right actions, not arguing about the right data ■Distill the data to meaningful information at the right time ▪Insight into what moves the needle ▪More time on analytics, less time on ETL ■A closed-loop from data, to action, to impact.

Thank You! Contact Ron at: Or on Visit us at Booth 740

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