United We Ride: Where are we Going? December 11, 2013 Rik Opstelten United We Ride Program Analyst

2 Our Outline What is United We Ride? What Do We Do? – Special Initiatives – Strategic Plans How Can We Help You? – Technical Assistance Centers

3 United We Ride Initiative of the Coordinating Council on Access and Mobility: – 11 federal agencies, coordinating 80+ funding streams supporting transportation – Current initiatives focused on veterans, community mobility management, open government and customer- inclusive planning processes – Inter-agency working groups focused on: Policy; Coordination Infrastructure; Open Government; Back to Work; Emergency Preparedness; Health, Wellness and Transportation; Veterans Transportation

4 Our Goals 1.Access 1.Facilitate easy connections between customers and transportation options through tools such as One-Click, One- Call services 2.Efficiency 1.Reduce duplication and otherwise promote the efficient use of taxpayer dollars through coordination and by reducing barriers to efficiency 3.Effectiveness 1.Promote transportation options that serve the needs of people with disabilities, older adults, people with lower incomes, and other transportation-disadvantaged populations

5 Our Philosophy “Nothing About Us Without Us” Consumer groups empowered to direct the services that benefit them.

6 Our Tools Special Initiatives – Veterans Transportation and Community Living Initiative CCAM Work Groups – Federal inter-agency collaboration to address: Policy; Coordination Infrastructure; Open Government; Back to Work; Emergency Preparedness; Health, Wellness and Transportation; Veterans Transportation Technical Assistance Centers – Creating solutions around mobility management, addressing barriers for specific rider groups, and promoting state-level action.

7 Special Initiatives Veterans Transportation Community Living Initiative – Establish or expand One-Click/One-Call centers – Strengthens partnerships with veterans populations – Requires plan examination – Promotes open government Social-media enhancing planning processes

STRATEGIC PLAN OBJECTIVES Moving Forward

9 Demonstrate Federal Leadership Provide Policy Leadership: – Develop, promote and implement effective human service transportation policy that enables local- and state-level coordination practices and supports national priorities. Cost and Vehicle Sharing Policies Practice Interagency Collaboration: – Work with federal agencies to coordinate federal transportation programs and policies.

10 Support Administration Priorities Support Veterans and Military Families: Meet our commitments to veterans and military families by providing access to transportation options that facilitate community integration and participation. Support Health and Wellness: Improve the health outcomes of Americans by enhancing transportation service coordination to improve access to health and wellness resources and reduce risks of institutionalization.

11 Support Administration Priorities Support Economic Recovery: – Strengthen the economic recovery and employment opportunities by ensuring access to jobs and training for all Americans. Promote Open Government: – Use collaborative social media technologies to expand public participation in community-based transportation decision making processes.

12 Expand Coordination Infrastructure Strengthen Coordinated Planning Process: – Strengthen the local coordinated planning process through policy, guidance, and fostering State and local coordinating councils. Deploy Mobility Management: – Increase the use of cost effective and efficient mobility management principals to coordinate local consumer needs with transportation agencies and transportation service providers.

13 Infrastructure Continued Enhance Emergency Preparedness and Response: – Improve Emergency Preparedness and Response through coordinated transportation infrastructure. Develop One-Call/One-Click Services: – Support the creation of transportation management coordination centers that offer simplified, one-call /one- click access to transportation for consumers.

TECHNICAL ASSISTANCE CENTERS

15 NCMM Vision The vision of the National Center for Mobility Management (NCMM) is to facilitate communities to adopt transportation strategies and mobility options that empower people to live independently and support health, economic vitality, self-sufficiency, and community.

16 Center Objectives  Generating and sharing new knowledge.  Designing and delivering trainings and customized facilitation.  Providing access to information to individuals and organizations interested in identifying, improving, and implementing mobility options in their communities.  Aligning and supporting the goals and activities of the Coordinating Council on Access and Mobility (CCAM) and United We Ride.  Improving Center activities and demonstrate the effectiveness of NCMM.

17 Communications and Outreach Website that integrates current mobility management work across partners Listservs building on Partnership for Mobility Management (PFMM) Newsletters Targeted articles and informational pieces in related publications

18 Technical Assistance Training and Products – Information briefs – Volunteer peer network (field experts) – Training workshops (Design Thinking for Mobility) – Community Technical Assistance Plans (Descriptions of TA Interventions so that other communities can replicate strategies)

19 Technical Assistance Focus Driven by existing environmental scan and knowledge Topics include: – Implementing performance measurement systems – Establishing community partnerships – Leveraging technology – Implementing cost allocation systems and decision- making – Medicaid-funded transportation

20 Mobility Management Information and Practices (MMIP) Database Identify and document best practices Establish repository of State and community profiles Facilitate interactivity via searchable database features Update content continuously Produce a “State of Mobility Management” annual report

21 Regional Liaisons Match five Regional Liaisons (Center Staff) to each FTA region Provide quarterly communication exchanges between the RLCs and the field Conduct Webinars and outreach across regions Serve as the “go to” person for TA requesters

22 National Conference of State Legislatures Research and resources to state legislators and others on issues affecting coordination. Projects include: -Legislative Database- Tracks legislation at the state level affecting transportation coordination -Reports- State coordinating efforts, veterans efforts, etc. -Quarterly Coordination Newsletter -Outreach to legislators -Technical Assistance to Committees, etc.

Rik Opstelten