MicroComputer Systems Support (MSS). Started in 1988 over 8,000+ sold Dedicated to Restaurant / Delivery POS Create Valuable Partnerships Provide Great.

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Presentation transcript:

MicroComputer Systems Support (MSS)

Started in 1988 over 8,000+ sold Dedicated to Restaurant / Delivery POS Create Valuable Partnerships Provide Great Tools for Business Growth Most widely recommended in Pizza

MSS Mission “To Simply Be Your Most Valuable Business Partner.” Started in 1988 over 8,000+ sold Dedicated to Restaurant / Delivery POS Create Valuable Partnerships Provide Great Tools for Business Growth Most widely recommended in Pizza

Partnership Philosophy Stay with you from Order to Implementation –Wiring and Installation –Menu Development –Training & Implementation –Ongoing Support Customer Care –Help Desk Support Live Telephone Support with Remote Access On-Site Hardware Service Program

Importance of Support Support Plans –More Than Insurance Policy –Access to Updates (New Features & Fixes) –Access to Upgrades (New Versions) –Peace of Mind –Maximize Software

Support Plans –LOCAL DTCP Service! (no one else!) –Telephone Support –Software Updates & Upgrades –On-Site Hardware Service (Hot Swap) –On-Site Preventive Maintenance

Our Customers Over 8000 Licenses Installed Chains and Franchise Organizations Rosati’s Pizza Inn (350+ Locations) Breadeaux Pizza (100+ Locations) Snappy Tomato (50+ Locations) Pizza Guys (60+ Locations) Pizza Pan (80+ Locations) Georgio’s Oven Fresh (50+ Locations) Single Store Operators

DiamondTouch v6.0 Marquis New Product Focused on Marketing New Technology – Faster System Performance Financial Splits on Checks SmartDiscount Screen Larger for Finger Selection

DiamondTouch Marquis v6.0 Business Growth Tools DiamondTouch On-Line (web ordering) Fully integrated with DiamondTouch POS –Online orders go straight to your make-line –Update website prices from your POS DiamondRewards (loyalty program) Digital Video Surveillance DiamondPrise Corporate Comm Package CallWorks Call Sequencer –No more – Hello– PLEASE HOLD!” ValuTec Gift Card Program

Introducing DiamondTouch Marquis: Including Ten New Sales Generating, Cost Reducing, Theft Prohibiting and Customer Satisfying Advantages Not Available from any other Pizzeria POS 1. SmartCheck TM SmartCheck TM intuitively walks the order taker through the order. When the customer changes their mind (and they never do that, do they?) you just touch the item and SmartCheckTM knows what to do. It takes you right to the items so you can change the size, quantity, or toppings with one touch. Makes training a snap! NOT A BIG DEAL OVER RM, WE BASICALLY DO THE SAME. 2. SmartDiscount TM SmartDiscount TM is the most advanced coupon and discounting tool on the planet. It won’t allow your staff to give a discount unless the correct items are on the ticket. And, once an item is discounted, if you change anything, a warning will pop up and the discount is removed. Saves time, and prevents over-couponing. NOT A BIG DEAL OVER RM, WE BASICALLY DO THE SAME. 3. Includes List The mandatory includes list shows exactly what is on any specialty item and changes can be made with one click. It can also force selection of modifiers so you won’t have to call back to ask which dressing they want. Saves time and makes the ordering experience simply better. THIS IS A NICE FEATURE. 4. Advanced Reporting With over 70 built-in reports to choose from, everything you need is at your fingertips. Can’t find what you want, or want to make your own? No problem. Use your own data create away. NOT A BIG DEAL OVER RM, WE BASICALLY DO THE SAME. 5. Printer Redundancy When that printer in the kitchen runs out of paper, DiamondTouch automatically searches for another printer and provides a warning. No more order delays because the ticket did not print! NOT A BIG DEAL OVER RM, WE’VE HAD. THEY JUST ADDED. 6. Local Support DiamondTouch has the ONLY local support team in the pizza business! Our local partners are there when you need them! WE HAVE ALWAYS HAD THE BEST LOCAL DEALERS, AND BEST LOCAL SUPPORT!

Introducing DiamondTouch Marquis (cont) 7. DiamondRewards DiamondRewards is the most comprehensive, easy-to-use marketing program available. Don’t have time to market your business? That’s OK, we’ll do it for you!. NOT A BIG DEAL OVER RM, OUR LOYALTY MODULE IS PRETTY ROBUST. 8. PizzaCashCow.com Running out of ideas to grow your business? Don’t worry! DiamondTouch has partnered with PizzaCashCow.com to deliver easy to implement marketing ideas and one-on-one coaching with pizza marketing geniuses! And, we can take your customer data and teach you how to get more for your marketing dollars.. ASI IS WORKING WITH A MARKETING FIRM, DEVLOPING A SIMILAR MODEL. 9. CallWorks TM Is this your restaurant on Friday night…? “Thanks for calling, please hold!” How many hang-ups do you get? How many lost customers on endless hold? NO MORE! DiamondTouch has partnered with Fidelity CallWorks to answer the phone for you, up-sell your most profitable items, and guarantee a great customer telephone experience.. ASI RECOGNIZES THE IMPORTANCE OF A QUALITY PHONE SYSTEM. 10. DiamondTouch Online DiamondTouch Online powered by LetsGet.net, is the most powerful web ordering system available. And, it’s a relentless up-selling machine. It gets your customers mouths watering with savory photos of your products, and guarantees increases ticket averages. It will quickly become your most valuable and profitable “employee”, working around the clock for just pennies a day.. NOT A BIG DEAL OVER RM, WE BASICALLY DO THE SAME, BUT BETTER.