Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Committed to Earning Your TRUST Nebraska Next Generation Emergency Telephone Communications Study September 20, 2013

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Agenda – Morning Session Introductory Remarks from State Senators MCP Introduction and Study Philosophies Discussion of Study Processes, Timelines, and Requirements Discussion of General Concerns Regarding Process, Timeline, Outcome, and Expectation 2

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Agenda – Afternoon Sessions Breakout Session for PSAP Discussion Breakout Session for GIS Discussion Breakout Session for Service Providers and ESInet Design 3

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants MCP Introduction Your MCP Team 4 David Jones Charles Conley Jim Shinpaugh Maura Hickey RoxAnn Brown Milton Schober Paul Mallett Marc Berryman Louisa King

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Study Philosophies MCP Has Joined the State of Nebraska as a member of the State of Nebraska Team MCP has deployed resources that have decades of experience in working in and providing solutions in Public Safety MCP is committed to understanding what Nebraska defines “Success” 5

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Study Processes, Timelines, and Requirements 6

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Processes Review Regulatory and Funding Pending actions or projects by federal, state, and local government stakeholders Current laws, regulations, and tariffs relating to implementation of NG Current and other possible funding sources for implementation of NG Efforts, projects or initiatives in progress or planned relating to implementing NG9-1-1 in other states, especially in surrounding states. Impact of NG9-1-1 services on existing services and networks within Nebraska Any other issues related to the implementation of NG9-1-1, including all requirements set forth in LB 595 7

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Processes Technology Assessment for NG9-1-1 Infrastructure Current standards Necessary Upgrades to Network Infrastructure Current Equipment and Software upgrades that may be required for NG compatibility Evaluation of MIS databases Current and future end-user services and applications interfaces for applications, such as texting Capability of broadband and telephony service providers to provide Public Safety quality services 8

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Processes Operations Assessment for NG9-1-1 Interoperability of PSAPs Options for efficient provisioning of services Provisions for back-up and overflow PSAPs Management and oversight of provisioning and funding of 911 services System security and redundancy 9

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Assessment Included in deliverables: Recommendations providing a variety of options for the planning, development, phased-in implementation, and management of current and NG9-1-1 services Recommendations for deployment, interconnection, and management of emergency services internet protocol and other required networks. Any technological upgrades Timelines Estimated cost of phases of implementation Organizational structure of authority(ies) to oversee the recommended options 10

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Timelines 11

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Timelines 12 MonTuesWedThurFriday Week 1 Sept Town Hall Meetings ChadronValentineNorth Platte A. M PSAP Meetings KBRC 9:00 in Bassett Keith County 9:00 Moutain Time McCook / Red Willow County 9:00 a.m. P.M. PSAP Meetings North Platte / Lincoln County 1:00 MonTuesWedThurFriday Week 3 Oct 7 - Oct Week 4 Town Hall MeetingsScotts BluffGrand IslandFalls City Norfolk A. M PSAP Meetings Region 26 9:00 a.m. Douglas 9:00 South Sioux City 9:00 Sarpy 9:00 P.M. PSAP Meetings Scotts Bluff 1:00 Mountain Time Grand Island 1:00 Falls City 1:00 Norfolk 1:00 MonTuesWedThurFriday Week 4 Oct 28 - Nov Week 4 Town Hall Meetings Omaha A. M PSAP Meetings P.M. PSAP Meetings MonTuesWedThurFriday Week 4 Nov 11 - Nov Week 4 Town Hall Meetings Lincoln A. M PSAP Meetings P.M. PSAP Meetings

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Requirements Draft Report - no later than January 31, 2014 – Assessment of statewide 911 network – Examination of any efforts, project or initiative in progress or planned to implement NG9-1-1 – Identification of federal, state and local authorities, agencies and governing bodies whose participation and cooperation will be necessary for implementation of NG

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Requirements Final Report - no later than February 28, 2014 Recommendations with options for the planning, development, phased-in implementation, and management of NG9-1-1 Identification of any changes in MSAG guide required for NG9-1-1 Identification of any equipment changes that would be needed by PSAPs Estimated cost of necessary components for planning, implementation and management of NG9-1-1, along with recommended funding options 14

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants General Concerns Regarding Process, Timeline, Outcome, Expectation 15

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Risk Processes Accuracy of Information can only be as accurate as the information provided Timeline Need to stay within scope - We have already extended the information time gathering and added additional GIS specifics. 16

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Risk Outcome MCP has dedicated a team of professionals with experience in all the areas for assessment and providing reports. Communication is the key. We will have all information gathered, verified by that PSAP or entity Communication Processes have been developed and discussed with Jeff Pursley Expectation Communication Process for communicating on a continuous basis 17

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants In Conclusion MCP has been looking forward to this project. And we are confident that we can deliver results that exceed the State of Nebraska’s expectations. We look forward to being your partner in the journey to NG

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Thank You! Any Questions? 19

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants PSAP Survey Overview 20

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants PSAP Survey Overview 4GIS Questions on which GIS layers have and/or use Road Centerline Data (partial or complete) GIS data Concerns Address point placements Total Address Counts Sub-addresses Cost for building database Address point layer (partial, in-progress, complete) How often system data is updated Questions on address structure layers Who assigns address Is their ordinances that specify standard processes for assigning addresses Estimated completion of structure address layer Where does responsibility of GIS data maintenance fall How often is GIS data in the Mapping System normally updated What level of publically available GIS data is within your jurisdiction Do you have GIS sharing agreements How often do you share updated road centerline and address points GIS data 21

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants PSAP Survey Overview 5PSAP Organization Funding sources Organizational charts Job descriptions Salary ranges Authorized and current staffing levels Number of Positions Personnel Scheduling / software utilized 6PSAP Operations Performance measures Hiring process Entry level training program description and syllabus Telecommunicator certifications and re-certifications Pre arrival instruction or protocol system (EMD, EFD, EPD, etc.) Standard Operating Procedure Manual Description of Call Processing methods and practices Description of Dispatch methods and practices Quality Assurance Program methods and procedures Mutual/Auto Aid agreements for Communication Centers and Response Agencies Continuity of Operations/Disaster planning for communications 22

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants PSAP Survey Overview 7Network FCC PSAP ID number Is PSAP primary or secondary If secondary, what is the primary it is attached to What area is served How many monitors (systems) per position Current IP (data) Connectivity Current rated (nominal) speed of data connections What you currently use data connection for (ALI, Internet, VoIP, Cameras, etc.) Any connection to state or county-wide IP network Method for current ALI feed Do you currently have a PSAP network (LAN) 8Additional Comments 9Contact Information 23

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants GIS Information Gathering information for Nebraska GIS Council 24

Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Your Life Safety Mission Is Our Passion Public Safety Communication Consultants Service Provider / ESInet Review existing potential Public Safety grade service providers Review existing wireless network availability Review existing fiber availability 25