$1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Welcome to Who Wants to be a Millionaire Direct Sales Edition 50:50

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: DSRMAX930B: DSR209 D: HD does not exist 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Which of the following receivers is HD compatible? C: DSR505

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Acknowledge, Respond, Question, Confirm, Check C: Respond, Confirm, Acknowledge, Question, Check B: Respond, Acknowledge, Question, Confirm, Check 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 What is the correct order of the consultative selling skills? D: Acknowledge, Question, Confirm, Respond, Check

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: DSR509 ONLY B: DSR207,530, DVR505 D: DSR505 ONLY 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A: DSR209,505, DVR530 We currently sell the following receivers…

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: CFPPB: Credit Card D: Online Banking 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 What payment options are available to customers when purchasing equipment at the door? C: Credit Card and CFPP

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: It’s a warranty only C: C.R.T.C ChargeD: Receivers 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 What does the M.R.C. fee cover? B: Cost of providing service

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: $0.99 B: $1.99 D: $ : $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A: $2.49 Most individual Pick “n” Pay channels cost…

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: 1 receiver A: 2 receivers B: 4 receivers 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 The MRC charge applies to a maximum of… D: 6 receivers

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Ultimate, Ttitanium, Platinum, Gold, Digital Favourites, Silver C: Ultimate, Titanium D: Ultimate 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Movies and Superchannels result in a price discount when combined with which packages? B: Ultimate, Titanium, Platinum, Gold

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: Gold Choice B: Ultimate Choice 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Our most popular package is… A: Silver Choice D: Digital Favourites

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: 60 daysB: Right at activation D: Before activation 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Upon activation, when will a customer see their first bill? C: 30 days

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: Take 1 channels are $2.49 – they can be all combined to form a Take 2 selection. B: Take 1 channels are $2.99 – they can all be combined to form a Take 2 selection. D: Take 1 channels vary in price – they cannot all be combined to form a Take 2 selection. 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Which is true about Take 1 channels? A: Take 1 channels vary in price – they cannot all be combined to form a Take 2 selection

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: There’s more to an objection than what may be said. We need to say more to our customer. C: An objection is never the root cause. 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 D: An objection is always the root cause. The objection is only the “tip of the iceberg” means… B: There’s more to an objection than what may be said. We need to ask more questions to determine the root cause.

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: days, unlimited. C: 140 – 180 days, unlimited as long as there is 24 hours between the Seasonal Breaks D: 14 – 180 days, 5 Seasonal Breaks a year 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 B: 14 – 180days, unlimited as long as there is 24 hours between the Seasonal Breaks The timeframe and maximum amount of Seasonal Breaks a customer can have is…

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: 480 lines of information, comprised of 700 dots B: 1920 lines of information, comprised of 1080 dots D: 700 lines of information, comprised of 480 lines 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A: 1080 lines of information, comprised of 1920 dots HD contains…

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Create the Buy C: Proactively Delivery Value B: Build Relationship 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Which of the following is not an objective of the Sales Mindset. D: Create the Sale

© Mark E. Damon - All Rights Reserved YOU WIN $1 MILLION DOLLARS!

© Mark E. Damon - All Rights Reserved A: DSRMAX930B: DSR209 D: HD does not exist 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 C: DSR505 Which of the following receivers is HD compatible?

© Mark E. Damon - All Rights Reserved A: Acknowledge, Respond, Question, Confirm, Check C : Respond, Confirm, Acknowledge, Question, Check B: Respond, Acknowledge, Question, Confirm, Check 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 What is the correct order of the consultative selling skills? D: Acknowledge, Question, Confirm, Respond, Check

© Mark E. Damon - All Rights Reserved C: DSR505 ONLY B: DSR207,530, DVR505 D: DSR505 ONLY 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 We currently sell the following receivers… A: DSR209,505, DVR530

© Mark E. Damon - All Rights Reserved A: CFPP B: Credit Card D: Online Banking 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 What payment options are available to customers when purchasing equipment at the door? C: Credit Card and CFPP

© Mark E. Damon - All Rights Reserved A: It’s a warranty only C: C.R.T.C. ChargeD: Receivers 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 What does the M.R.C. fee cover? B: Cost of providing service

© Mark E. Damon - All Rights Reserved C: $0.99 B: $1.99 D: $ : $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A: $2.49 Most individual Pick “n” Pay channels cost…

© Mark E. Damon - All Rights Reserved C: Installation Charges A: Outlet ChargesB: Programming 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 The MRC fee applies to a maximum of… D: Installation and Outlet Charges

© Mark E. Damon - All Rights Reserved A: Ultimate, Titanium, Platinum, Gold, Digital Favourites, Silver C: Ultimate, Titanium D: Ultimate 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 B: Ultimate, Titanium, Platinum, Gold Movies and Superchannels result in a price discount when combined with which packages?

© Mark E. Damon - All Rights Reserved C: Gold Choice B: Ultimate Choice 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A: Silver Choice D: Digital Favourites Our most popular package is…

© Mark E. Damon - All Rights Reserved A: 60 daysB: Right at activation D: Before activation 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 C: 30 days Upon activation, when will a customer see their first bill?

© Mark E. Damon - All Rights Reserved C: Take 1 channels are $2.49 – they can be all combined to form a Take 2 selection. B: Take 1 channels are $2.99 – they can all be combined to form a Take 2 selection. D: Take 1 channels vary in price – they cannot all be combined to form a Take 2 selection. 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Which is true about Take 1 channels? A: Take 1 channels vary in price – they cannot all be combined to form a Take 2 selection.

© Mark E. Damon - All Rights Reserved A: There’s more to an objection than what may be said. We need to say more to our customer. C: An objection is never the root cause. 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 D: An objection is always the root cause. B: There’s more to an objection than what may be said. We need to ask more questions to determine the root cause. The objection is only the “tip of the iceberg” means…

© Mark E. Damon - All Rights Reserved A: days, unlimited. C: 140 – 180 days, unlimited as long as there is 24 hours between the Seasonal Breaks D: 14 – 180 days, 5 Seasonal Breaks a year 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 The timeframe and maximum amount of Seasonal Breaks a customer can have is… B: 14 – 180days, unlimited as long as there is 24 hours between the Seasonal Breaks

© Mark E. Damon - All Rights Reserved C: 480 lines of information, comprised of 700 dots B: 1920 lines of information, comprised of 1080 dots D: 700 lines of information, comprised of 480 lines 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A: 1080 lines of information, comprised of 1920 dots HD contains…

© Mark E. Damon - All Rights Reserved A: Create the Buy C: Proactively Delivery Value B: Build Relationship 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Which of the following is not an objective of the Sales Mindset. D: Create the Sale