1 EMPOWERING TEAMS FOR HIGH PERFORMANCE Presented by : Mr Kumar Lalit.

Slides:



Advertisements
Similar presentations
Total Productive Maintenance
Advertisements

Leaders Facilitate Teamwork
Quality Management Training Quality circles Bench Mark Kaizen.
Level 3 Award in Leadership and Management Workshop 5 - Presentation
Management Contemporary Gareth R. Jones Jennifer M. George
Part 4: Leading PowerPoint Presentation by Charlie Cook Copyright © 2004 Prentice Hall, Inc. All rights reserved. Chapter 9 Understanding Work Teams.
INDUSTRIAL & SYSTEMS ENGINEERING
Self-Directed Work Teams P.E. Clayton and Associates, Inc.
Ch 14 Outline The Contributions of Teams The New Team Environment
Introduction to Employee Training and Development
Copyright © 2005 by South-Western, a division of Thomson Learning All rights reserved 1 Chapter 17 Managing Work Teams.
Total Quality Management By: Zaipul Anwar Manager, R & D Dept. Business & Advanced Technology Centre UTM.
CHAPTER 1 THE IMPORTANCE OF LEADERSHIP Mrs. Shaikha Alhogail &Mrs. Manal Alsolami 0.
Levels of management Functions of managers Managerial skills Management styles Management.
Managers and Managing MHR301 Leanne Powers Winter, 2006
HOSPITALITY MANAGEMENT Ch. 16 HS. THE GENERAL MANAGER  General Manager – is a person responsible for the entire operation of one unit of a hospitality.
JUST IN TIME. Just in Time Getting the right quantity of goods at the right place at the right time.
Chapter 9 Teamwork and Team Performance Teams are worth the work.
Chapter 18 Optimizing and Controlling Processes through Statistical Process Control.
Introduction Getting employees' ideas and getting their involvement is critical in our rapidly changing world. If your company is going to be competitive,
Mentor Team Program [name of home] Mentor Team Program [name of home] Mentor Team Program.
Year 12 Business Studies Operations REVIEW.
ADMINISTRATIVE THEORY AND PRACTICE Factors contributing to effectiveness of the administrative practices within organisations EFFECTIVE TEAMS.
Chapter 11 – Managing a Business
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved Chapter Introduction to Employee Training and Development.
Chapter 1 Introduction Managers and Managing.
The Account Executive’s Job Description. Account Service Advertising is an ideas business. People create ideas. Good account executives like working with.
Your LogoYour own footer. Production & Operations Management Chapter : The Role of Operations Management Business Process Reengineering Inventory Management.
Barriers in Improving HSE Culture
مفاهیم کلیدی مدیریت. Management Key Concepts Organizations: People working together and coordinating their actions to achieve specific goals. Goal: A.
TEAMWORK AND TEAM BUILDING KEYS TO GOAL ACHIEVEMENT AND SUSTAINABILITY.
ORGANIZATIONAL DESIGN AND DEVELOPMENT INTERVENTIONS.
Introduction and Implementation of Total Quality Management (TQM)
KarcUlrYm nig karpþl;GMNacdl;nieyaCit Employee Involvement and Empowerment emero nTI5.
Service and Relationship Marketing Module:2 Chapter:1 Managing People for Service Advantage.
Total Productive Maintenance (TPM)
Worker’s Participation in Management Through Joint Forum Presented by: Avantika Srivastava Jyoti Sharma Navya Satija Nikita Sharma Raman Singh Trina Acharyya.
Introduction to Human Resource Development -Achin Bansal -Anu A Natraj.
Introduction Research indicates benefits to companies who establish effective worker safety and health programs: –Reduction in the extent and severity.
“Without the Cost of Waste …”
Management Skills.
Part 4: Leading PowerPoint Presentation by LiZhe Management College C.C.N.U Chapter 9 Understanding Work Teams.
Management Practices Lecture 02.
Manjot Lidder, Randy Johal, & Jasraj Bath. You will learn how to: Describe how different management styles can influence employee productivity Explain.
What is Facilitation? Facilitation is the process of taking a group through learning or change in a way that encourages all members of the group to participate.
Directing Definition of directing: Directing is the fourth element of the management process. It refers to a continuous task of making contacts with subordinates,
 Management Style refers to the behaviour and attitude of the manager. It is the manager’s way of doing things.
Unit 5 Operations Management Quality Improvement.
Preparing and Planning to Manage Glencoe Entrepreneurship: Building a Business Entrepreneur or Manager? Management Styles and Skills 14.1 Section 14.2.
Chapter II – Organizing
QUALITY MANAGEMENT IN HUMAN RESOURCE. Quote, “… "Outstanding leaders go out of the way to boost the self-esteem of their personnel. If people believe in.
Management. Planning: planning is the process of setting realistic short-term and long- term goals for a business and deciding how to best achieve them.
 Employee involvement in the organization helps in improving quality and productivity.  Employee involvement motivates people to contribute towards.
Introduction to Business
Management. Managers and Managing Managers and Managing
Management Contemporary Gareth R. Jones Jennifer M. George
Human Resource Practices
Chapter 7.
NHN member organizations
Chapter 7: Management How Management Functions
Chapter 7 - Management.
Objectives 1. An understanding of the importance of management to society and individuals 2. An understanding of the role of management 3. An ability to.
Introduction to Quality
TS
Objectives 1. An understanding of the importance of management to society and individuals 2. An understanding of the role of management 3. An ability to.
Understanding Work Teams
Chapter 11 Management Skills.
Principles of Business, Marketing, and Finance
TS
TS
Presentation transcript:

1 EMPOWERING TEAMS FOR HIGH PERFORMANCE Presented by : Mr Kumar Lalit

2 Levels of Empowerment Employee empowerment is a term used to express the ways in which employee staff can make autonomous decisions without consulting a Supervisor (Supervision less workplace) These self-willed decisions can be small or large depending upon the degree of power which the company wishes to invest in employees. Employee empowerment can begin with training and converting a whole company to an empowerment model. Conversely it may merely mean giving employees the ability to make some decisions on their own. Encouraging Involving Enabling Three levels of Empowerment

3 Employee Empowerment Encouraging employees to play a more active role in their work Degree of Empowerment and Leadership Organizational Benefits Involving employees in taking responsibility for improving the way of doing things Enabling emp. to make significant decisions without having to refer to someone Customer Focus Improving Services Innovation Culture Increasing productivity Gaining Competitive edge

4 Empowering Teams Empowering, is passing on authority and responsibility. Empowerment occurs when power goes to employees who then experience a sense of ownership and control over their jobs. Empowered individuals know that their jobs belong to them. (sense of belongingness & accountability). Given a say in how things are done, employees feel more responsible. When they feel responsible they show more initiative in their work, get more work done and enjoy their work more. Organizational values /Leadership actions Human resource systems (e.g. rewards,training) Organizational structural job design (Team’s & individual’s responsibility) Empowerment Continuous improvement actions Competitive quality Productivity Customer service

5 Kaizen JUNIOR MANAGEMENT Empower to Execute & Improve Empower to Envision and Strategic Plg WORKMEN MIDDLE MANAGEMENT SENIOR MANAGEMENT Suggestion Scheme Quality Circle Improvement Projects SDTs CFTs Suggestion Scheme Innovation Projects CFTs CLTs Steering Meet BSCs Apex Council Mechanisms for Empowerment at Tata Motors Autonomous Maintenance

6 A Self Directed Team is a group of employees who are responsible for a whole work process or segment that delivers a product or service to an internal or external customer. To varying degrees, team members work together to improve their operations, plan, control and handle day-to-day activities. In other words, they are responsible not only for getting work done but also for managing themselves. Employees in SDTs, work with minimal direct supervision (Self directed teams are not quality circles or cross functional task groups.) (SDT) Self Directed Team - Details

7 Employee Meetings at Various Levels CX BSC FACTORY BSC PLANT BSC SDT SQDCM TARGETS CVBU BSC Target Cascading Safety Quality Delivery Cost Morale 51 Self Directed Teams + Environment

8 Team Empowerment Continuum Continuous improvements Vacation scheduling Cross-functional teaming External customer contact Quality responsibilities Production scheduling Managing suppliers Equipment maintenance and repair Training each other –Multi skilling Housekeeping Degree of empowerment Team level Responsibility/Authority Level 1 20% Level 2 40% Level 3 60% Level 4 80% The figure shows the empowerment continuum and tracks the approx. % of responsibilities a team assumes many of which were once reserved for leaders,managers or support departments It shows a partial list of common responsibilities and how they might be sequenced to empower a team Shift Planning

9 Objectives of Self Directed Teams in Tata Motors To own the planning and execution of all work in the team workplace To adopt constant changes in the work processes in all areas To contribute to the self-development of team members To enhance customer satisfaction through the active involvement of and ownership by operators in managing their day-to-day work activities and output To maximize the utilization of resources resulting to better quality, reduced cost and higher productivity To help the company remain competitive in the existing markets and reach out to global markets in future Objectives

10 Roles & Responsibilities 6 - SDT Point Leaders

11 Point Leaders Multiple point leaders are envisaged Each team will have: 6 point leaders, one each for:  Safety  Quality  Delivery  Cost  Morale  Environment Members These point leaders will be responsible for all parameters in their respective areas. They will monitor these parameters for their sub- process and will work towards improving them The team will ideally comprise team members There will be pre-decided rotational programme (rotating the point leaders within the team) so that all members are covered in a year

12 Roles & Responsibilities SDT Team Members –

13  Participate in the team meetings effectively  Have wholehearted involvement in the activities of SDT in order to ensure its success  Co-operate amongst themselves and with the point leaders on issues like leave planning, conflict resolution and overall discipline  Achieve SQDCME targets as set out for the SDT by the Process Owner Responsibilities of Team Members  To update and maintain work related documents  Expanded responsibilities to include:  Self inspection  Multiskilling (Flexibility to move to any machining / assembly work station)  5S  House keeping  SPC / Pre-control charts  Maintenance related activities including autonomous PM / TPM  Machine setting and tool changing

14 Responsibilities of Team Members  Description of the activities to be done under SQDCME :  Safety Follow all safety instructions at machine Use safety equipment properly ( PPEs) Ensure appropriate visible instruction are put on respective machine Do the entire housekeeping at the machine and adjoining area  Quality Check all dimensional parameters and ensure they meet required specification Learn proper use of all tools and gauges Get all instruments and gauges calibrated at scheduled intervals Follow steps as mentioned in the process sheets Learn & control critical parameters at respective stations Analyze causes for dimensional inaccuracy  Delivery Do regular PM to minimise downtime Give suggestions and ideas for improving quality Inform point leader of any deviation from standard specifications

15 Responsibilities of Team Members  Description of the activities to be done under SQDCME :  Cost Work on eliminating waste Minimise scrap Ensure use of proper material  Morale Convey training need to the ‘Morale’ point leader Cross train other team members Maintain and encourage the positive attitude and healthy working relationships with other team members  Environment Correct disposal of waste To ensure no oil spillage on shop floor To follow the guidelines in EHS (Environment, Health & Safety) Management System

16