Ogie Sheehy CEO, ViClarity April 2012 Innovation Excellence in SME’s

Background Career NEC -> HP -> IBM -> Dell Key Findings / Messages Business User Focus Solving real problems Simplicity / Accountibility Drivers to start-up

Compliance Management Performance Management Automated Management Solutions (AMS) HR Employment Law Healthcare Standards Compliance Retail Management Contractor Management Strategic Performance Management Today The Journey

Clear Vision Continuous Innovation Starting point -> end position Agile approach Passion Must demonstrate value ($/€) Talk directly to the user Customer visits (story) Proto typing Cultural change – think differently

Clear Vision Think Build

Development Methodologies Outsourced Approach / Lean Cost / Speed Team User driven requirements Vs Technologies Key Feature set (Min Viable build) High Value Add Feature Simplicity, Simplicity, Simplicity Low complexity (Story)

What worked well and didn’t… Early User Engagement Free resources /mock- up tools First Key Customer Outsourcing Team Talk to People One Man Show - lonely Management of my time International Markets Inexperience on Investment Worked wellDidn’t work

Key Take Aways Avoid recreating what others do better than you Listen to the user – they will make you successful Surround yourself with people better than you Focus on what you do well and don’t try to do everything Innovation doesn’t have to be complex Continuously Improve

Thank you