©2015 EarthLink. All rights reserved. EarthLink overview

2 ©2015 EarthLink. All rights reserved. Today, IT resources are consumed with day-to-day maintenance and security “ Eight out of 10 dollars spent on IT is 'dead money,‘ because it goes to just keeping the lights on.” — Daryl Plummer, Gartner TacticalSecurityInnovation Value delivered

3 ©2015 EarthLink. All rights reserved. What if you could redirect your IT resources to drive customer experience innovation? 43 % stock performance gain over 6 years for customer experience leaders versus a 33.9% decrease for laggards. — Forrester Research, 2014 Customer Experience Index TacticalSecurityInnovation Value delivered

4 ©2015 EarthLink. All rights reserved. EarthLink snapshot We build and manage networks and technology that help you deliver great customer experiences. Managed network, security, and cloud solutions for multi-location retail and service businesses Founded in 1994 Nearly 1 million customer relationships Over $1 billion in revenue

5 ©2015 EarthLink. All rights reserved. Experts in retail and service industries Retailers Restaurants Financial institutions Healthcare providers Professional service firms Federal and local governments

6 ©2015 EarthLink. All rights reserved. Technology drives the customer experience Easy transactions Connection with other customers Appealing environment Product/service availability Personalization Customer commitment Interactive technology, digital signage, Wi-Fi Self-service, fast checkout, call routing, reliable services Reviews, social connections Electronic records, customer analytics, informed staff On-site employee training, data security Real time, unified view of product and service data

7 ©2015 EarthLink. All rights reserved. Get the right foundation in place with EarthLink Remove the burden of managing operations Free up resources with managed services View network status with the myLink® portal Optimize your network with assessments Identify and prevent security vulnerabilities Remediate gaps with security assessments Safeguard your network with managed security monitoring Improve the customer experience Connect with customers and gather intelligence with secure WiFi and hosted contact center Optimize bandwidth with tailored MPLS

8 ©2015 EarthLink. All rights reserved. Case examples “We’re very pleased with the increased productivity and feature- rich performance of EarthLink Hosted Voice. It has improved our communications to provide a higher level of patient care.” Hosted Voice customer “Customers come to our restaurants for a consistent product in a quick fashion and if we don’t supply either, they’ll not be back. EarthLink’s reliability helps us support our customers the way we want to.” MPLS and Direct Connect customer “With EarthLink, we can provide a secure network for our company and secure WiFi connectivity for our members and address PCI compliance, further protecting the Gold's Gym brand and member experience.” Managed Network & Security, PCI Compliance, Secure WiFi customer

9 ©2015 EarthLink. All rights reserved. Focused product portfolio Diagnostics/assessments Configurations Migrations Professional Services Managed Network Managed Infrastructure (Servers, Endpoints, Mobile) Managed Cloud Managed Services MPLS Networks IPsec VPN Secure WiFi Internet Hosted Voice & Contact Center SIP Trunking & PRI Business Lines WAN Optimization (Q3 2015) Network & Voice Services Managed Security Monitoring Cloud Firewall Premises Firewall PCI Compliance Solutions Secure Remote Access Security & Compliance Solutions

10 ©2015 EarthLink. All rights reserved. A full service provider Assess your business needs and application requirements Build a best-fit solution for each of your retail or service locations Manage it to ensure reliable performance while reducing the burden on your IT staff Secure it to support compliance requirements and give customers peace of mind

11 ©2015 EarthLink. All rights reserved. Connect your locations with one of the largest private networks in the U.S. Nationwide, fully redundant, and highly available

12 ©2015 EarthLink. All rights reserved. Providing great service to our customers myLink® portal for centralized control Account teams who know your business Service and support aligned with your needs Dedicated account managers, service delivery, and care Regular business and technical reviews Professional project management for installs High availability SLAs 24x7 monitoring, alerts, and technicians Peak holiday support Single pane of glass for monitoring, ticketing, order status, utilization Visual network map

©2015 EarthLink. All rights reserved. Appendix

15 ©2015 EarthLink. All rights reserved. myLink® Your business control point Single pane of glass for managing voice, data and IT, including: – Visual status’ & alerts of network health – Per site/location management tools – Monitoring cloud control panel – Progressive order status – Quick & easy repair ticketing – Self provisioning cloud hosting – Monitored security services – Near real time network utilization reports