Joel Casto Winter Education Conference – Anchorage – January 17-18,2007 Momenta Consulting Moving your Organization Forward

2 Don't tell people how to do things, tell them what to do and let them surprise you with their results. Momenta Consulting Moving your Organization Forward

3 Is it Leadership or is it Management? Is it Leadership or is it Management? Leadership and Management Styles Leadership and Management Styles Convergent and Divergent Thinking Convergent and Divergent Thinking Why is this so difficult, (outputs and outcomes)? Why is this so difficult, (outputs and outcomes)? Leadership Competencies Leadership Competencies Momenta Consulting Moving your Organization Forward Today:

4 Momenta Consulting Moving your Organization Forward Are you a manager or leader? Are you a manager or leader? Is there a difference? Is there a difference? Does it really matter? Does it really matter? Which is more difficult, leadership or management? Which is more difficult, leadership or management? Think about it…

5 Managers Focus on: How things get done Performance Control Mechanisms Communicating Instructions and Information Processes Planning and Budgeting Controlling Staff Organizational Design Developing Processes and Procedures Tracking Productivity Resolving Exceptions Momenta Consulting Moving your Organization Forward

6 Momenta Consulting Moving your Organization Forward Leaders Focus on: Influencing and Inspiring Employees Promoting creativity and imagination Gaining commitment versus compliance Finding order from chaos Winning hearts and minds Increasing discretionary performance Creating a vision and direction Determining and meeting the needs of team members Building strong relationships Defining reality Creating the monkey

7 Momenta Consulting Moving your Organization Forward Leadership and Management Styles Laissez-Faire Delegative Participative Autocratic Totalitarian Less TimeMore TimeLess CommunicationMore Communication Less ControlMore Control More Development Less Development

8 DivergentConvergent Divergent to Convergent Thinking Model LeadershipManagement Unstructured IssuesStructured Issues Momenta Consulting Moving your Organization Forward

9 Divergent Convergent Divergent to Convergent Thinking Model LeadershipManagement Unstructured IssuesStructured Issues Laissez-Faire Delegative Participative Autocratic Totalitarian Momenta Consulting Moving your Organization Forward

10 Constraints - Moving the playing field Constraints - Moving the playing field Context- More than the Mission Context- More than the Mission Compliance - Production, Procedural, Crafts, Coping Compliance - Production, Procedural, Crafts, Coping (Outputs and Outcomes) People* -The right people in the right seats People* -The right people in the right seats Culture* - FEMA – Coast Guard Culture* - FEMA – Coast Guard Leadership* - Style really does matter Leadership* - Style really does matter Momenta Consulting Moving your Organization Forward Why is this so difficult?

11 Think of the best supervisor or leader youve ever known; what made them the best of the best? Momenta Consulting Moving your Organization Forward Leadership Competencies

12 Don't tell people how to do things, tell them what to do and let them surprise you with their results. - GSP Momenta Consulting Moving your Organization Forward