COLLABORATION RESEARCH via SSR CUSTOMER PANEL Thomson Reuters Market Research Report for Panelists MAY 12, 2009

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research 2 AGENDA  BACKGROUND AND METHODOLOGY SUMMARY DEMOGRAPHIC INFORMATION DETAILED FINDINGS

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research BACKGROUND AND METHODOLOGY Objective: To better understand the collaboration process Method: Web survey via InsightExpress Customer Panel Timing: Data were collected from March 26, 2009 to April 3, 2009 Response: 198 responded out of a possible 585, yielding a response rate of 34%

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research 4 AGENDA BACKGROUND AND METHODOLOGY  SUMMARY DEMOGRAPHIC INFORMATION DETAILED FINDINGS

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research SUMMARY 5 The types of work that are collaborated on are mainly papers for publication, research projects, presentations and grant applications Most people collaborate with groups of two to five people Size of groups collaborating with Type of work collaborating on All tools used to collaborate Most often used collaboration tools are , face-to-face and telephone

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research SUMMARY 6 There is more interest in tools that enable sharing of information or materials than tools that help manage projects or find collaborators Interest in new concepts Primary tools used to collaborate , face-to-face and telephone Location of collaborators Much of the collaboration is happening locally – within the same campus or nearby Future of collaboration Many see their collaboration habits changing in the next few years

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research 7 AGENDA BACKGROUND AND METHODOLOGY SUMMARY  DEMOGRAPHIC INFORMATION DETAILED FINDINGS

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research TYPE OF ORGANIZATION 8 (n=198) Q. Which of the following best describes your institution? More than eight out of ten (82%) are from academic institutions

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research TITLE 9 Q. What is your title and/or area of responsibility? (n=198) About four out of ten are faculty (41%) or information professionals (37%)

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research COUNTRY 10 Q. In which country are you located? (n=198) Two out of five participants are from the US

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research PRIMARY AREA OF RESEARCH 11 (n=103) Q. What is your primary area of research? About four out of ten (39%) are working in the Physical, Chemical & Earth Sciences area

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research 12 AGENDA BACKGROUND AND METHODOLOGY SUMMARY DEMOGRAPHIC INFORMATION  DETAILED FINDINGS

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research TYPES OF WORK COLLABORATING ON 13 Three fourths are collaborating on papers for publication (76%) and research projects (74%) Q. Which of the following types of work are you collaborating on?. (n=198)

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research SIZE OF COLLABORATION GROUPS 14 Nearly seven out of ten (69%) are collaborating with groups of two to five people Q. How many people do you typically collaboration with? (n=198)

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research METHODS/TOOLS USED FOR COLLABORATING 15 is used by nearly all (98%) to collaborate ─ Face to face (92%) is also a common way to collaborate Q. Which of the following methods or tools are you using to collaborate? (n=198)

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research PRIMARY METHODS OF COLLABORATION 16 is the primary method of collaboration for nine out of ten (91%) panelists ─ Face to face (92%) is also a popular way to collaborate Q. What is your primary method of collaboration? Please check the one or two methods that you use most often. (n=198)

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research LOCATION OF COLLABORATORS 17 Most (90%) have at least one of their collaboration partners located on the same campus as they are ─About half have partners located in different cities or states (55%) and different countries (46%) Q. Where are your collaboration partners? (Check all that apply) (n=198)

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research TYPES COLLABORATING WITH 18 Most collaboration is being done with people in the same areas of research or discipline Q. What percentage of time do you collaborate with the following types of people?

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research CHANGE IN COLLABORATION HABITS 19 (n=198) Q. Do you foresee the way you are collaborating today changing over the next few years? Two-thirds (66%) feel that the way they collaborate today will change in the next few years

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research FUTURE OF COLLABORATION About a quarter (26%) feel online collaboration will be more pervasive than it is today –Fifteen percent (15%) feel that collaboration will move beyond their current discipline, institution or country boundaries –One in ten (11%) feel collaboration tools will be more robust and more efficient in the next few years 20 Q. How do you think the way you are collaborating will change in the next few years? “More colleagues will switch to online collaboration tools (there is still a lot of Word file mailing up till now),,,” “It will be much more extensive. To make progress in discovering new knowledge will require increased collaboration of peer experts.” “Since I’m new to research, I foresee my collaborative circle expanding to work with colleagues in other parts of the country and possibly internationally.” “I will begin to collaborate more frequently with people in different disciplines.” “…Require more advanced interactive tools…more than the somewhat informal /face to face…” “There will be new methods for data and work management. Also methods for sharing and publishing of scientific material will be improved.” “More use of higher quality video conferencing (such as Skype), with an added tool of being able to exchange writing/drawing material (maybe tablet PC screen).” (n=123)

Company confidential and proprietary – do not distribute Source: 2009 Collaboration Panel Survey – TR Market Research NO CHANGE IN COLLABORATION HABITS Almost half (48%) don’t think their collaboration habits will change in the next few years because they are satisfied with what they are currently using –One out of ten (11%) think their collaboration habits will remain the same because their work won’t change –Age is a factor for 7% 21 Q. Why do you say that? (only asked of those who said ‘no’ in Q9) “Phone, and face to face are quick and efficient enough. No bells and whistles needed.” “Collaborative grant applications get more and more important, but (for document transmission) and telephone (for direct discussion) are still the most effective.” “My collaboration is based on getting materials and complementary experimental data from our partners. I am not about to start producing materials, so this will probably not change.” “I am already 73 years old. For my future professional activities I do not plan essential changes. My present collaboration is very effective…” “I plan to retire in two years.” (n=56)