From Holding People Accountable to Modeling Accountability and Holding People Able Accountability if the single most powerful characteristic of a successful human being next to human connectivity

There is a direct correlation between a company’s health and well being and the degree of accountability displayed by the employees

Powerful partnerships require: 1.Understand needs 2.Clarify expectations 3.Collaborate on solutions 4.Meet commitments

Non Est Mea Culpa Latin for its not my fault Most don’t understand what accountability really is. Most associate accountability with blame Who’s accountable? First response is, “Not Me!”

Accountability has to start from within You are the culture I am the culture We shape the culture – each time we walk into a room – Pick up the phone – Send an

Who can fix the problems in the world, in a company, in a family? Answer Attach small mirror here

Fierce Leaders influence the culture one conversation at a time Progress of your organization depends on your progress as an individual now. Turn on NOW

The Victim Context It is part of being human Victim mode shows up everywhere Victim debates occur and are hilarious I have it worse then you. Victimization is easy, a reason to blame

Victim mode gets reinforced 1.Everybody agrees that I am a victim 2.It is frequently rewarded 3.Sense of being in a group 4.Don’t have to look at myself 5.Don’t have to work on self or confront own behavior 6.Safety – main benefit

Breaking the victim cycle 1.Take risk – relative term for each 2.Leave the familiar

Are you IN or OUT of the Cave? In the cave for safety It becomes a problem when we live there and never come out When life is about safety – we are in no danger of becoming change agents Hard to improve results when in the cave

Justified “Victim” Being a victim is not the problem Problem is when we gather data to prove that we are powerless. Being a victim is seductive Victim list becomes who we are. Our friends are people who buy our list and others are a pain in the butt.

What Were We Thinking Shifts in out beliefs result in changed behavior. Do you operate in the negative or positive context?

FIERCE ACCOUNTABILTY A desire to take responsibility for results; a bias toward solution, action. An attitude; a personal, private nonnegotiable choice about how to live one’s life.

FIERCE ACCOUNTABILTY Starts and ends with ME.

FIERCE ACCOUNTABILITY CYCLE 1.Prepare Yourself – Fierce Conversation with self  Embrace reality  Explore my options  Clarify results wanted  Take a step in that direction  Gather evidence to ensure success  It is about ownership – you own the problem  From ownership to decisions to action

2. Prepare Others Hold others able Who is doing what by exactly when Follow up meetings

3. DO IT – Mineral Rights Conversation Identify the issue Clarify the issue Determine current impact Determine future implication Examine personal contributions Describe the ideal outcome Commit to action Note: No declarative statements, questions only, no leading questions, don’t give advice

4. DEBRIEF Check in with person – wait a day 5. DO IT AGAIN, ONLY BETTER Practice it at home

Take it to the Organization 1.Schedule and conduct Mineral Rights conversations with each direct report. 2.Schedule a brief meeting each morning or week to ensure clarity and time lines 3.Be clear WHY things are on to-do are a priority. 4.Ask each member to give succinct report on accomplishments and what’s next on to-do list

5. Stop “victim conversations” 6. Express ample, public appreciation for geting stuff done. 7. If lagging behind ask, “What’s your plan for catching up?”

Personal Action Plan Write down top personal and professional goals for the next 60 – 90 days. EX: Getting stuff done when you said you would

Personal Action Plan 1.Have Fierce Conversation with yourself 2.Tell the truth, tell the truth, tell the truth 3.Find someone to support you in modeling accountability 4.Get specific about your career aspirations 5.Have your boss advocate for you 6.Add names and topics to your “Conversations I Need to Have” list and then have them

Hold ourselves accountable and other able – able to take charge, take action, and effect change.

The progress of the world actually does depend on our progress as individuals. It is true for ALL of us

We do leave lasting impacts greater than we can ever know.