High-Performance Teams: Leveraging Presented by: Gloria Carter-Hicks.

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Presentation transcript:

High-Performance Teams: Leveraging Presented by: Gloria Carter-Hicks

2 Abilities Skills Age Race Gender Cultural Heritage National Origin Education Job Level Disabilities Socio-Economic Status Color Family Status Sexual Orientation Religion Physical Characteristics All Other Differences Problem Solving Work Styles Knowledge Thinking

3 Work Styles: Behaviors and Flexibility AskTell People Analytical - Style Driver - Style Amiable - StyleExpressive - Style Task  Ask / Tell: The way one is perceived as influencing others.  Task / People: The way one is perceived as expressing feelings relating to others.

4 DIVERSITY DEFINITIONS (cont.) Valuing Diversity means viewing differences among individuals as assets rather than liabilities.

5 DIVERSITY DEFINITIONS (cont.) Leveraging Diversity means utilizing those differences among individuals to accomplish the goals of the organization in a manner that is aligned with stakeholder expectations.

Single-Unit Focus & Success Focuses on Common Purpose Recognizes Common Purpose No common purpose Forming StormingNorming High Performing Low Medium Good High Interactions Quality of Interactions Development Stages

7 High Low FormingStormingNormingHigh Performing Productivity High Low Team Productivity & Development FormingStormingNormingHigh Performing Development

8 Ten Characteristics of Successful Teams Commitment to common shared objectives Interdependence Clarity of objectives, roles, responsibilities, and accountability Everyone accepts ownership, responsibility, and fully participates

9 Ten Characteristics of Successful Teams Conflict and differences are openly discussed and quickly resolved Members communicate openly and practice active listening skills Mutual trust and respect for others Feedback is shared regularly and it is balanced

10 Ten Characteristics of Successful Teams Align tasks / assignments with individual strengths and talents Leverage the of the team