CVE 5074 Leading Construction Operations TEAM LEADERSHIP PART II – THE PROJECT TEAM
ACEC*: What our clients look for... People skills - 34% - responsive, motivated, excited Communication skills - 23% - issues, alternatives, involved Ethical considerations - 15% - mutual respect, trust, honesty Project specific skills - 17% - scope, scheduling, costing, etc. Knowledge/experience - 6% - expertise Budget experience - 5% *ACEC - Peer review committee American Consulting Engineers Council
Engineering solution cycle 1.Define the problem 2.Collect data 3.Make assumptions/boundaries 4.Evaluate alternative methods 5.Select solution method 6.Solve the problem 7.Check your solution 8.Implement the solution
Team solution cycle 1.Define the problem 2.Decide stakeholders 3.Seek appropriate input 4.Generate and evaluate alternatives 5.Open discussion of alternatives 6.Evaluate alternatives 7.Select an alternative & communicate to stakeholders 8.Implement the plan 9.Obtain feedback on progress & acceptance 10.Take corrective action
Team Performance Curve Pseudo Team Potential Team Real Team Hi-Performing Team Working Group Forming Storming Norming Performing Adjourning Team Effectiveness Team Performance Tuckman & Jensen Model Mourning
Project Team Leadership Methods for leading teams 1)Leadership methods 2)Guidelines 3)Practical exercise 4)Active listening 5)Minority views 6)Value of diversity 7)Team identity
Team Leadership Methods Project Manager - control Co-leadership - technical & process Rotating leaders 1. Participation 2. Support 3. Balance Facilitated – neutral + prof. advice Ombudsman – avoid blind spots
Guidelines for Teamwork Communications are key Bring talent to the team Play your position Diversity is an advantage Back up others Practice Help new teammates Prepare to sacrifice for the team
Steer team with questions Prepare agenda and questions Seek “multiple solutions” Use “brainstorming” techniques Stay neutral and objective Step back and observe interaction Practice “active” listening Use neutral "ombudsman"
What is “active listening” Keep an open mind Listen to understand vs. control Highlight divergent views/ideas Use questions to clarify views Explore new ideas in depth Involve group members
Brainstorming method Employ a facilitator Set time limits for subject areas Quantity vs. quality of ideas Avoid detail Refrain from judgment Capture all input Categorize & analyze after session
Brainstorming Exercise Break into groups Take 5 minutes to prep a list Problem statement: What are some unique ways to use a common brick other than for building a wall?
Protect minority views Protect minority views and opinions Deal respectfully with ideas Watch body language Watch non-verbal communications
Value of Diverse Teams… Systems approach Elimination of blind spots New views & methods Enhanced creativity Relation to problem complexity
Team identity Icons Slogans; passwords; expressions Dress standards/uniforms Certificates Pins Networks
Examples of team icons
Other icons… Boilermaker certificate - Hanau Top 5 Team hats- Hanau Regional Village mugs - Atlanta Engineer 2000 bags – Philadelphia 21 st Century Team - STV
Value of Diverse Teams… Systems approach Elimination of blind spots New views & methods Enhanced creativity Relation to problem complexity
Questions…