Multi Venue Self Exclusion 6 Trusts/Societies 4 Clubs 23 Venues 329 Gaming Machines 50,328 Population (approx.) 25 S/E per year (approx.) Presented by Eru Loach Nga Kete Matauranga Pounamu Trust Invercargill Territorial Authority

Invercargill

In The Beginning ……  INITIAL PROPOSAL - Electronic MVSE Process  The WEBSITE would have included: - HOME PAGE - LOGIN - SUBMISSION FORM - FAQ / HELP PAGE - CONTACT PAGE - LINKS PAGE  2x STAKEHOLDER MEETINGS (including DIA )

1.I.T. Issues 2.Rural & Urban Self Exclusions 3.Too Much Paperwork 4.If Project Successful, a National Rollout? 5.Photo of Patron 6.Will Legal Requirements Be Satisfied? 7.Lack of Intervention Issues & Concerns

Outcome 1.1 YEAR PILOT 2.COMMUNITY AWARENESS 3.CO-ORDINATOR 4.TWO PROCESSES 5.OPTIONS AVAILABLE 6.EVALUATED/REVIEWED 7.FUNDING REQUIRED

COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST MULTI VENUE SELF EXCLUSION PROCESS (For NCGM Venues Information) PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF TAKEN AT VENUE PATRON TO BRING IN PHOTO - ADVISED OF WHAT IS SUITABLE DOES PATRON WANT MVSE? PATRON ADVISED THAT I.D. REQUIRED. MVSE, CO-ORDINATOR, & SUPPORT DETAILS GIVEN UPDATE INTERVENTION SHEET COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ PHOTO AND DETAILS TO: HOLD DOCUMENTATION UNTIL SUITABLE PHOTO ARRIVES UPDATE INTERVENTION SHEET ON ARRIVAL OF PHOTO NO FURTHER ACTION Yes No UPDATE INTERVENTION SHEET PATRON WILL GO TO CO-ORDINATOR FOR PHOTO Option ‘C’ Option ‘A’ Option ‘B’ FORM FLOWCHART COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER VENUE FOLLOWS USUAL PROCEDURE FOR SELF EXCLUSION Yes No PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF UPDATE INTERVENTION SHEET PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER UPDATE INTERVENTION SHEET PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER UPDATE INTERVENTION SHEET PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF UPDATE INTERVENTION SHEET PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER UPDATE INTERVENTION SHEET PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER UPDATE INTERVENTION SHEET PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER UPDATE INTERVENTION SHEET PHOTO AND DETAILS TO: TAKEN AT VENUE PHOTO COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ DOES PATRON WANT MVSE? PATRON COMES TO VENUE WISHING TO SELF EXCLUDE I.D. OF PATRON SIGHTED BY VENUE STAFF

MVSE - Forms  MVSE - CL VENUE CHECKLIST  MVSE - REQ MVSE REQUEST  MVSE - V1 EXCLUSION VENUE LIST  MVSE - EO EXCLUSION ORDER & VENUE LIST *** Please refer to Handouts ***

What Does This Process Provide?  SOLUTIONS  REDUCTION in Self Exclusion barriers  SELF REFERRAL for COUNSELLING & SUPPORT - at time of Initial Request  CONSISTENCY  OPTIONS available  ENHANCED RELATIONSHIP with ALL Stakeholders BENEFICIAL TO ALL WITH CONSISTENCY AND SIMPLICITY

The Future? 1.PERSPECTIVES - Patron - Venue - Trust/Society/Club - DIA - Providers of Counselling/Support 2.STATUTE - What exists now? - What could exist? 3.WHO’S RESPONSIBILITY? - Not them and Us, it is OURS 4.RELATIONSHIPS - This is the way forward for everyone. *** ‘Electronic Self Exclusion’ ***

Nga Kete Matauranga Pounamu Trust 66 Yarrow Street Invercargill Phone