The Office of Information Technology ITA/ISA Monthly Meeting December 12, 2013 Facilitator: Matthew Marr OIT Support Services Manager - Academic Support

The Office of Information Technology ITA / ISA Meeting Agenda December 12, 2013 Attendees: ITA’s, ISA’s and OIT representatives Location: University Center Mesquite Room (UC ) Date and Time: Thursday, December 12, :00pm – 4:30pm This month we will review the SCCM client push, then discuss the process change for updates and patching. Next, we will hear about OIS updates, then dive into Network Access Control and Identity Finder. Following that, we will have a quick refresher on UM and Box. Then, we have a quick update on PrintSpot. Finally, we will close out with an open discussion/Q&A session.

The Office of Information Technology Agenda ItemsPresenterTime Allotted Update on Configuration Manager 2012 Client Push Frank Maniscalco / Harold Meyer OIT Support Services - Managed Solutions 5 min Process Change for Updates and Patching via Configuration Manager 2012 Frank Maniscalco / Harold Meyer OIT Support Services - Managed Solutions Lance Pritchard - Office of Info Security 20 min Office of Information Security General Updates Lance Pritchard Office of Information Security 5 min Overview of Network Access Control and Identity Finder Brad Cooper / Alex Ward Office of Information Security 20 min Quick Update on Box and Unified Messaging Brent League OIT Infrastructure Services 10 min PrintSpot Update James Lee Student Computing Services 5 min General Updates / Open Discussion Matthew Marr OIT Support Services - Academic Support 10 min

The Office of Information Technology System Center Configuration Manager 2012 Conversion

The Office of Information Technology SCCM 2012 Conversion: Client Push Update Conversion started November 18 th, 2013 On track for February 2014 completion Deployed to all targeted locations 5,584 computer machines transitioned (74% of total) Less than 1% failed to install 2012 client

The Office of Information Technology SCCM 2012 Conversion: Imaging & Software SCCM 2012 Faculty/Staff Image available New ISO Boot Image located at \\Gemini\images2\SCCM2012BootDisk \\Gemini\images2\SCCM2012BootDisk Customized image creation available Released to OITSS Technicians November 2013 Software Store available for ITA/ISA Dec. 13 th, applications packaged and more to come!

The Office of Information Technology SCCM 2012 Conversion: Virus Updates and Patching Windows Critical & Security updates now deployed via SCCM 2012 OIT WSUS usage discontinued 30 day window changed to 15 days forced update InSight Patch Indicator review ongoing System Center Endpoint Protection 2012 deployed Replaces FCS and FEP virus protection applications Updates 3 times daily (4 am, 12 pm, 8 pm) 95.7 % - active client systems protected

The Office of Information Technology Office of Information Security General Updates Desktop Encryption Laptop Encryption Data Categorization Mobile Devices

The Office of Information Technology Office of Information Security Network Access Control General Implementation Process (Slide 1) Discovery (IPAM, DHCP, InSight, ARP Tables, etc.) Two-week notification to building occupants One-week notification prior to deployment NAC team visit one-week prior to deployment Validate discovery data and get MAC addresses Inform and answer questions

The Office of Information Technology Office of Information Security Network Access Control General Implementation Process (Slide 2) One-day notification to specific floor/area prior to deployment Deploy GPO to configure Windows 7 Deploy NAC at approximately 6:00 a.m. NAC team monitoring and onsite to address issues One-day process repeated for each floor/area One floor/area flipped per day

The Office of Information Technology Office of Information Security Network Access Control Current Testing and Deployment Completed: OIS and UH4 Up next: Remaining UH, BSA, OIT (after Holidays) Campus-wide deployment starts February 2014 Tentative schedule release in January 2014

The Office of Information Technology Office of Information Security Identity Finder Identity Finder (IdF) is a scanning program that searches for SSNs and CCNs similar to SENF, which has been used in the past. In an effort to better protect this type of data, UTSA will be utilizing IdF to identify where sensitive data resides so data owners can better protect it. Those Affected (not a campus-wide deployment) Computers with public-facing IP’s Faculty ADS and those individuals with access to critical databases Banner, PreProd, DataMart, VPAIE, etc. Category 1 computers from InSight

The Office of Information Technology Office of Information Security Identity Finder Responsibilities OIS will identify the computers that need scanning ITA’s / ISA’s / Data owners can identify computers also Computer owners / Data owners will: Run Identity Finder (IdF) Handle any sensitive data discovered If not needed, destroy it If needed, secure it (I:\ drive, encryption, etc.) Justify keeping sensitive data Run scans twice per month (initially) More information will be provided

The Office of Information Technology Office of Info Tech Communication Infrastructure Srvcs Unified Messaging What is Unified Messaging? When will it be deployed? Testing within OIT to begin on December 18 th, 2013 Deploy campus-wide – February 10 th, 2014

The Office of Information Technology Office of Information Technology Infrastructure Srvcs Box.com Box Features File synchronization between multiple computers – allows you to work offline Access via web browser – allows you to access files from any computer Share files or directories with anyone – whether they have a Box account or not Space allocation – will have 500TB of allocated space – quotas are undetermined at this point When will it be deployed? -- April 1 st, 2014

The Office of Information Technology Office of Info Tech Student Computing Services PrintSpot Update New printers deployed between December 18 th and December 20 th How we transition to new print servers and devices? New print package will be necessary on PC’s and Mac’s

The Office of Information Technology General Updates Meeting changes for Spring 2014 Location – MB and FS Day – 2 nd Friday of every month (except March) Time – 2:00 p.m. to 3:30 p.m. Questions and Answers