Perspectives on Business Continuity Management Bill Wheeler, EPO

Bexley’s Plans –Plan Structure –Recovery Teams –How the Plans are Used Training and Exercising Links with Emergency Planning Impact of the CC Act

Aims To provide a set of effective and practical procedures which; –Minimise disruption within each business area –Enable normal working to be resumed in the shortest possible time

Objectives To ensure control is established at a senior level in the critical early stages of a disaster situation To provide the Recovery Teams with a detailed list of actions to cover the initial period following a disaster

Management Business Recovery Management Team Manager –Overall handling, coherence and effectiveness of the plans Director of Law & Administration (through EPO) & Head of Risk Management carry out annual reviews Assistant Directors & Heads of Service responsible for ensuring information is current

Recovery Teams Business Recovery Management Team Building Services Recovery Team Finance & Administration... Information Technology... Personnel... Salvage... Directorate Plans – services prioritised

Recovery Team Structure Business Recovery Management Team (Chair: Director of Law & Administration) Building Services Recovery Team Manager Security Building Surveying Cleaning Care-taking Catering Finance & Administration Team Manager Purchasing Finance Assistance Insurance Information Technology Recovery Team Manager IT support Network Support System Support Personnel Recovery Team Manager Personnel Administration Salvage Recovery Team Manager Salvage of all Contents Directors / Assistant Directors or Representatives

Plan Structure Contact details Action check lists for –First 6 hours –Days 1 to 4 –Ongoing situation Annexes –Floor plans, showing Sensitive Service Areas –Building capacity details –Contractors contact details

Directorate Plans All Services Prioritised –Priority 1 – to be restored in 24 hours –Priority 2 - to be restored in 3 days –Priority 3 - to be restored in 14 days Individual Service Plans for Priority 1 services –Key Staff –Special IT requirements –Key contractors details

Impact of the CC Act Will increase the profile of BCM in the Council BCM will become part of the culture of the organisation Business Impact Analysis – internal and external risk assessment Development of a training programme And more exercises Increased ownership of the plans Computerisation of the plans – money available for new system - will assist updating considerably Likely split of EPO and BCM roles

Impact of the CC Act - 2 Need to ensure Emergency Planning response is separated from BC response –Not going to be easy in a smallish organisation Need to ensure emergency response is not affected (as much as possible) Where will the BCM function ultimately reside? Greater co-ordinated/liaison with Risk Managers will be necessary