Mission Statement To promote the understanding and responsible management of the vital relationship between plants, people and resources, leading to a sustainable future for all.

Who are we? The operating company and the physical home of the charity The Eden Trust A place of education, science and art A journey exploring the quest for a more sustainable future for all. A symbol of regeneration - restoring life to a sterile and derelict china clay pit

Plant Facts ……. The world’s largest greenhouse The largest rainforest ‘in captivity’ in the world A place of ‘extreme horticulture’ – soil, gradient etc

Funding the Build Total Capital Investment to date£96m Funded By: Public Sector£20m Millennium Commission£43m Commercial Loans£18m Other Investment (Entrust, Structured Finance Lease, Charitable Donations and Eden own funds) £15m

Visitor Numbers Opened fully in March Original business case based on a max. of 750k visitors annually. 1.8 million visitors arrived in the first year! Over 5 million visitors have visited to date.

Economic Impact Annual economic impact of c. £160 million 47% of visitors to the county now cite Eden as the reason why they chose to holiday in Cornwall Significant seasonal extension, known as ‘The Eden Effect’, to other local businesses

So You’re Rich, Then? ‘Not for profit’? - a sustainable argument Year round staffing costs Commercial Loans

The Eden Brand Perhaps our most valuable asset Attributes (what our customers tell us): »Independent »Optimistic »Ethical »Innovative »Successful Partnerships/Opportunities Commercial Development

The Eden Culture Cultural attributes Visionary Creative Innovative Collegiate/Consensual Opportunistic A myth………

How We Do Business……..

Pants! Eden’s take on triple bottom lining Embedded in everyday decision-making Inspiring others ‘Walking the Talk’!

Objectives v. Opportunities v. Resources

Where are we going (and how are we getting there?) Charitable Aims (1996) The Bowgie Wall of Consensus (2001) The conversation (2002…….) Boscundle Boxes (2003)

Strategic Aim 1Strategic Aim 2Strategic Aim 3Strategic Aim 4Strategic Aim 5 Programme Bowgie Sessions anCharitable Aims The Vision (definition of Strategic Aims RAG Project Project Managers Strategy Output Outcomes BenefitsRealisation

Getting Real – Putting it into Context ……….

Developing a process ………. ‘Edenised’ language Non-threatening to the creative community Project Management by stealth! – the crusade Manually paving the way……….

Getting some support……. Worked with a Key Project Partner to define how MS Project could help and agreed first phase functionality Obtained agreement for a six-month pilot, then Partner installed and configured the system. Gathered a selection of ‘converts’ and gave them some training

Initial Functionality Project Professional: Task scheduling and dependencies ‘Task Owners’ rather than full resource assignment RAG Status Indicators

Initial Functionality Project Web Access: Updating and accepting new tasks Creation, request and submission of status reports notification feature

Functionality for the future? Sharepoint Full resource assignment feature Cost tracking Timesheets……. A step too far!!

The Next Big Thing…….. A Time of Gifts

A Project if ever I saw one….. Circa £3m high visibility project Major temporary operational transformation programme, involving: –Infrastructure –Marketing –Education –Operations (inc. Catering/Retail) –Commercial Development –Foundation (messaging) 0% tolerance on schedule