Executive Presentation Skills for HR: How to Deliver Compelling, Effective Presentations in the Workplace Friday, May 21, 2010 Presented by the Employer Resource Institute © 2010 Employer Resource Institute. All rights reserved. These materials may not be reproduced in part or in whole by any process without written permission.

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© 2010 Employer Resource Institute. All Rights Reserved About Our Speakers Robin M. Throckmorton, MA, SHPR, is president and executive HR strategist at Strategic Human Resources, a national HR consulting firm based in Cincinnati, Ohio. She also serves as a founding partner of e-HResources.com, an online resource site for small employers. She has served as an HR generalist and consultant in the healthcare, manufacturing, service, retail, educational, and nonprofit industries. Also, she is certified as a Development Dimensions International (DDI) trainer and as a Myers Briggs Type Indicator consultant, and she holds the Senior Professional in Human Resources (SPHR) designation. Her publications include the book Bridging the Generation Gap. Robin earned her bachelor’s degree at Purdue University and her master’s degree in labor and employment relations from the University of Cincinnati.

© 2010 Employer Resource Institute. All Rights Reserved About Our Speakers Cathleen Snyder is a consultant with Strategic Human Resources. She customizes training programs to suit the needs of SHR’s clients and advises them on the day-to-day aspects of human resources (from complaint investigations and recruiting to performance management and government compliance). Before joining the firm, she served as an independent HR consultant, providing support for employers in numerous industries. Cathleen earned her bachelor’s degree from the University of Cincinnati.

Executive Presentation Skills for HR: How to Deliver Compelling, Effective Presentations in the Workplace Presented by: Robin Throckmorton, MA, SPHR Cathleen Snyder

© Business & Legal Reports, Inc What We’ll Cover Today The Key Strategies for Successful HR Presentations Presenting to Different HR Audiences Mapping Your Presentations Building Your Presentations Polishing Your Presentations Growing Your Presentations Library

© Business & Legal Reports, Inc Key Strategies Understand your audience and its needs Be very clear about the concepts you want to present Focus on “takeaways” Know your topic inside and out

© Business & Legal Reports, Inc Key Strategies Focus on the Value YOU Bring to Your Audience. You're giving your audience information they need to do their jobs. "Communication is the transfer of emotion.” Source: Seth Godin - Really Bad PowerPoint

© Business & Legal Reports, Inc Different (HR) Audiences Adults want training that: Focuses on “real world” issues. Applies to their jobs. Meets their goals and expectations. Allows for debate and challenge of ideas. Encourages an exchange of ideas and opinions. Meets a current need.

© Business & Legal Reports, Inc Learning Styles Describes the ways individuals learn and process information. VisualAuditoryKinesthetic Source: The SHRM Learning System

© Business & Legal Reports, Inc Training Different Generations Source: Bridging the Generation Gap, by Gravett & Throckmorton Radio Babies ( ) Baby Boomers ( ) Gen Xers ( ) Gen Yers ( )

© Business & Legal Reports, Inc Radio Babies ( ) Source: Bridging the Generation Gap, by Gravett & Throckmorton Will accept lecture style Respect their opinions! Align training with bottom-line success Respectful in evaluation comments Interested in adding skills just for fun Will arrive at workshop early Want trainer to acknowledge output

© Business & Legal Reports, Inc Baby Boomers ( ) Source: Bridging the Generation Gap, by Gravett & Throckmorton Include team activities in the curriculum Let participants experience different team roles Align training with your strategic plan Will want to evaluate at the end of the session (and later!) Want deliverables that ensure job survival Allow social time before and after workshops Appreciate other participants' respect

© Business & Legal Reports, Inc Gen Xers ( ) Source: Bridging the Generation Gap, by Gravett & Throckmorton Include lots of activities and individual time Won't accept "one solution" case studies Align training with your company's mission Will provide feedback during the session Want skills that are transferable Provide start time in advance - and stick to it! Don't need anyone's acknowledgement

© Business & Legal Reports, Inc Gen Yers ( ) Source: Bridging the Generation Gap, by Gravett & Throckmorton Use technology and variety during classes Prefer casual conversations to case studies Align training with your company's values Will provide feedback during the session, and expect praise for it! Want fun skills that are transferable May be late Want input frequently acknowledged

© Business & Legal Reports, Inc Mapping Your Presentations Limit Your Content – and Your Goals. Don’t overwhelm with everything In 30-minutes, you can only cover about 3 – 4 points Key is: examples, engaging slides, and interaction

© Business & Legal Reports, Inc Mapping Your Presentations Think in Threes. Tell the audience what you’ll discuss during the presentation. Build your presentation around those key points. Finish by summarizing what you’ve told them.

© Business & Legal Reports, Inc Mapping Your Presentations Aim Toward Your “Call to Action.”

© Business & Legal Reports, Inc Mapping Your Presentations Put Yourself in the Shoes of Your Audience. What do you want to learn from this presentation? What questions might you have as an audience member? What things could the presenter do that would distract or bore you easily?

© Business & Legal Reports, Inc Mapping Your Presentations Tell Your Audience Where to Go For More Information

© Business & Legal Reports, Inc Building Your Presentations Visuals Remember these tips when you’re using slides: Use the design templates to standardize the colors, styles, and positions on your slides. Don’t use too many slides. Include only the most crucial, essential information on each slide. Go easy on the animation, effects, and transitions.

© Business & Legal Reports, Inc Building Your Presentations Text Limit the text on your slides Use larger font sizes Make sure the text contrasts with the background. Avoid abbreviations, acronyms, ALL CAPS, and too many punctuation marks. Use phrases, not sentences.

© Business & Legal Reports, Inc Building Your Presentations Images Clip art images, photos, charts, and other graphics Don’t use images as a substitute for words. Avoid using more than two images per slide.

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies Role Playing

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies Role Playing Demonstration

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies Role Playing Demonstration Group discussion

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies Role Playing Demonstration Group discussion Structured exercises

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies Role Playing Demonstration Group discussion Structured exercises Games

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies Role Playing Demonstration Group discussion Structured exercises Games Ice Breakers

© Business & Legal Reports, Inc Building Your Presentations Interaction Case Studies Role Playing Demonstration Group discussion Structured exercises Games Ice Breakers Reading

© Business & Legal Reports, Inc Building Your Presentations Takeaways Slides Forms Checklists Action Plan Note Taking Page Workbook

© Business & Legal Reports, Inc Polishing Your Presentations Practice and time your presentation Grab their attention in the beginning Remind yourself to smile! Project to supporters in your audience. Use lots of stories and examples. Think about "chunking" your presentation Repeat questions you're asked.

© Business & Legal Reports, Inc Your Presentations Library Here’s a short list of HR presentations that you should consider for your library: Your basic orientation program for new hires An introductory review of your employee benefits Training programs on key topics for your frontline supervisors The outline for presenting an HR update to your C-suite/top-level managers

© Business & Legal Reports, Inc Questions & Answers Robin Throckmorton, MA, SPHR strategic HR, inc Cathleen Snyder

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