Click to edit Master title style 1 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Convey is now a Sovos Compliance Company. Learn more at sovos.com Taxport Password Reset via Clark Sells – Product Management

Click to edit Master title style 2 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Agenda What’s Happening When I should expect the change Impact to users What I need to do More information

Click to edit Master title style 3 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY What’s Happening

Click to edit Master title style 4 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Enhanced Security Taxport access linked to an Implementation of security questions Security Admins no longer have temporary info Reset requests time limits

Click to edit Master title style 5 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY When should I expect changes?

Click to edit Master title style 6 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. When: – July Release When: Hosted 7/25/2015 Intermittent Downtimes (hosted only): Casino: 6:00 am – 10:00 am central Non Casino: 6:00 am – 2:00 pm central

Click to edit Master title style 7 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY Impact

Click to edit Master title style 8 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up

Click to edit Master title style 9 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up Admin must communication: Domain User ID User Receives

Click to edit Master title style 10 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up Link navigates user to login Use temporary Password

Click to edit Master title style 11 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up User Sets New Password

Click to edit Master title style 12 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up User selects security question Case sensitive

Click to edit Master title style 13 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password User enters domain and user name Clicks reset password

Click to edit Master title style 14 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password Answer security question successfully

Click to edit Master title style 15 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password User prompted to check

Click to edit Master title style 16 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password

Click to edit Master title style 17 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password User enters new password

Click to edit Master title style 18 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password Taxport issues confirm User Allowed to sign in using new password

Click to edit Master title style 19 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password

Click to edit Master title style 20 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New Admin Tools

Click to edit Master title style 21 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY What I need to do

Click to edit Master title style 22 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. To Do List Ensure ALL Taxport users have a valid Communicate login process change after July, 25 th 2015 Set up security question and answer

Click to edit Master title style 23 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Adding s Add valid address to user Security>User/Profiles

Click to edit Master title style 24 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Adding s Importing s

Click to edit Master title style 25 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. More Resources Support.convey.com Option 1

Click to edit Master title style 26 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Questions?